Reviewers most often praise USA Sports for prompt shipping, straightforward exchanges and generally good product quality. Several accounts describe fast deliveries, tracked postage and quick replacements when items were faulty. At the same time, a number of customers reported delayed refunds, missing orders or unresponsive replies, so experiences can vary. If you plan to buy, check posted dispatch and returns policies, keep order and tracking records, and confirm refund timelines before purchase.
Examples from available reviews (Aug 2022 – Feb 2026).
Responsive customer service and good-quality NFL apparel with clear delivery updates.
“What stood out to me most about USAsports.co.uk was their customer service.”
Received wrong-sized cap and seller has not responded to multiple contact attempts.
“all I'm getting is radio silence.”
Returned item but refund was delayed and inaccurately issued; still unresolved.
“the refund amount was inaccurate”
Jersey's numbers peeled after few washes but company replaced it promptly.
“numbers peel after only 3 times in the washing machine”
Most reviewers describe fast shipping, easy exchanges and helpful staff; a smaller group report long waits or unresolved orders.
Only a few reviewers mention price: some note discounts or good value, while others felt poor value when orders were delayed or lost.
Site navigation and delivery speed are frequently praised; returns and exchanges are described as straightforward by many customers.
Most customers report good-quality merch; isolated reports of defects (eg. peeling numbers) were resolved by replacements in several cases.
Many reviews praise tracking updates and proactive emails/phone support, though some customers report delayed or no responses about refunds/orders.
Overall sentiment is positive for delivery, exchanges and quality, but a noticeable minority experienced delayed refunds or missing orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
I recently purchased official NFL apparel from USAsports.co.uk and my overall experience has been phenomenal. Their website is easy to navigate, allowing me to quickly find the specific items I was looking for at a great price.
Upon placing my order, I received immediate confirmation that it was being processed and updates throughout the delivery process so I knew exactly when to expect my merchandise. The quality of their products exceeded my expectations; they were made with high-quality materials that not only look great but will also last a long time.
What stood out to me most about USAsports.co.uk was their customer service. They have an incredibly responsive support team who went above and beyond to answer all of my questions in a timely manner.
Overall, this online store provides customers with an excellent shopping experience in terms of product selection, quality, value for money and customer service. Personalized notifications make you feel reassured which definitely contributed positively towards exceeding my expectations as their customer. I would highly recommend USAsports.co.uk for any sports fan wanting authentic licensed gear!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
USA Sports is an online retailer specialising in licensed American-sports apparel and related merchandise sold to UK and international customers. Typical product categories include team shirts, caps and accessories. People researching reviews for USA Sports commonly check shipping speed, returns and communication practices alongside product authenticity and sizing information.