Reviews Analysed
21
We Collect & Analyse Reviews
Twisted Tailor
Experiences & Reviews
Twisted Tailor is a UK menswear label selling ready-to-wear suits, jackets, shirts and trousers via its online store. The brand is known for bold, distinctive designs and ships internationally, so shoppers should check sizing guidance and import duties when ordering from abroad.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
18d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Multiple reviews note helpful, friendly customer service and smooth exchanges, with specific praise for staff responsiveness and straightforward problem resolution.
Share
Strong
10%
💰
Value for money
Several buyers report dissatisfaction with extra costs—high prices, tariffs or shipping fees—and some consider these charges a drawback to overall value.
Share
Weak
8%
⚡
User experience
Many reviewers report fast shipping and efficient fulfilment; a small number mention stock errors, delivery mishaps or return difficulties affecting the purchase flow.
Share
Strong
15%
🔧
Product quality
Most feedback praises fit, fabric, finishing and distinctive designs; a few reviews note inconsistent sizing between batches and isolated quality issues (e.g. loose buttons).
Share
Strong
32%
📞
Communication
Explicit mentions of communication are rare; one review highlights a named customer‑service agent for clear, timely responses.
Share
Mixed
2%
⭐
Overall experience
Overall sentiment is positive: shoppers frequently recommend Twisted Tailor for style, fit and repeat purchases, while noting occasional logistics or sizing drawbacks.
Share
Strong
34%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
WHISPER BLACK VELVET TUXEDO WITH RAINBOW PRINT and ELLROY SKINNY STRETCH SUIT JACKET IN BEIGE
"
I would love to appreciate the good work that Twisted Tailor did in delivering these items on time. The WHISPER BLACK VELVET TUXEDO WITH RAINBOW PRINT and ELLROY SKINNY STRETCH SUIT JACKET IN BEIGE were the perfect gift that I would have given to my husband on his birthday. The sizes are perfect, awesome customer experience and fast delivery. Quality is best and the fabric is so fine. Whenever he wears either, he gets so many compliments from family and friends. The only thing that almost discouraged me was the high prices but I had to stretch my budget which was worth it.
"
Georgia Freya
Collected.reviews
Nov 29, 2021
Featured for: Covers product, delivery and price
Pure shirts - XL sizes différents 2025?
"I love your products and already have a beautiful collection. However, I’m a bit disappointed with my last order from September because all the shirts..."
david hirigoyen
Trustpilot
Sep 30, 2025
Featured for: Highlights sizing inconsistency and costs
TT always quality 👌
"My original order wasn't in stock there was an error online which was a bit inconvenient but things happen sometimes that we cant control, I now have..."
Dee
Trustpilot
Sep 30, 2025
Featured for: Delivery mishap and named communication
First class service
"I fell in love with a Noose & Monkey blazer years ago, and ever since, all my suits have come from Twisted Tailor. The style and quality are always ex..."
MR JOE GODDARD
Trustpilot
Sep 30, 2025
Featured for: Explicit praise for customer service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Justin Johnson
trustpilot.com
Sep 30, 2025
Great Style and Fit
Ordered a few shirts from Twisted Tailor and was very happy with their quality. Shirts feel very durable and well made, as an American ordering from t...
S
Seb
trustpilot.com
Sep 30, 2025
Great experience
Shipping was quick and efficient without any troubles. As for as the suit goes it fits perfectly but for the price id hope for a better material other...
C
Chris Goacher
trustpilot.com
Sep 30, 2025
Great products and sizing
Great products and sizing, ordered and shipped t...
A
Alex shipley
trustpilot.com
Sep 30, 2025
Great designs
...
M
Martin Buchan
trustpilot.com
Sep 30, 2025
Great clothes
Great clothes. Fast delivery. Jad...
d
david hirigoyen
trustpilot.com
Sep 30, 2025
Pure shirts - XL sizes différents 2025?
I love your products and already have a beautiful collection. However, I’m a bit disappointed with my last order from September because all the shirts...
A
Antonio Mbozo
trustpilot.com
Sep 30, 2025
I'm very happy to do shopping in the…
I'm very happy to do shopping in the T...
B
Ben Knox
trustpilot.com
Sep 30, 2025
Worth the Tariffs
Aside from tariff sticker shock, this blazer purchase...
U
Ubetter Write
trustpilot.com
Sep 30, 2025
Up with Twisted Tailor!
First of all, Twisted Tailor shipped it so quickly and I received it so fast, that I can't believe it came to Brooklyn, NY, all the way from London, E...
T
Tristan P
trustpilot.com
Sep 30, 2025
Cool and unique
Cool and unique, wearing this for my elopement. The only con, the buttons should b...
S
Shantrell Foley
trustpilot.com
Sep 30, 2025
Fleet Skinny Fit Black Floral Tuxedo Jacket And Pants
I love my suit! the jacket fits great without any alterations so I am happy about that. My p...
V
V. P.
trustpilot.com
Sep 30, 2025
Best suits and shirts for people who like spicy clothing
Been a fan of TT for a couple 6 years now. There really is no alternative when you like suits that go crazy hard. Their m...
A
Adam De Ville
trustpilot.com
Sep 30, 2025
Excellent as always
Love the attention to detail and care Twisted Tailor puts into their products and presentation. The suit I purchased...
K
Kilby Anthony
trustpilot.com
Sep 30, 2025
’ve purchased a Perfect Fit Every Timesuit
’ve purchased a suit, shirts, and shoes from Twisted Tailor, and they’ve quickly become my go-to for menswear. The fits are always spot on with no nee...
D
Dee
trustpilot.com
Sep 30, 2025
Comfortable material and the gold makes…
Comfortable material and the...
M
Mr Ernest S
trustpilot.com
Sep 30, 2025
Good quality products
Good quality products. Original design, and spot on finish...
M
MR JOE GODDARD
trustpilot.com
Sep 30, 2025
First class service
I fell in love with a Noose & Monkey blazer years ago, and ever since, all my suits have come from Twisted Tailor. The style and quality are always ex...
S
Stuart Sharp
trustpilot.com
Sep 30, 2025
Great trousers
Quick delivery and quality product. Have bought many twisted tailor trousers in t...
D
Dee
trustpilot.com
Sep 30, 2025
TT always quality 👌
My original order wasn't in stock there was an error online which was a bit inconvenient but things happen sometimes that we cant control, I now have...
T
Tom Smith
trustpilot.com
Sep 30, 2025
Great service and great suits
...
Conclusion
Reviews show Twisted Tailor is widely regarded for distinctive designs, strong fit and good finishing; many customers report fast international shipping and repeat purchases. However, buyers should budget for potential import duties and shipping fees, and be aware of occasional sizing inconsistencies or minor defects like loose buttons. If issues occur, reviewers point to responsive customer service and straightforward exchanges. For international shoppers, check size guidance carefully and factor tariffs into the total cost before ordering.