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Twisted Tailor
Reviews & Experiences

Reviews show Twisted Tailor is widely regarded for distinctive designs, strong fit and good finishing; many customers report fast international shipping and repeat purchases. However, buyers should budget for potential import duties and shipping fees, and be aware of occasional sizing inconsistencies or minor defects like loose buttons. If issues occur, reviewers point to responsive customer service and straightforward exchanges. For international shoppers, check size guidance carefully and factor tariffs into the total cost before ordering.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Multiple reviews note helpful, friendly customer service and smooth exchanges, with specific praise for staff responsiveness and straightforward problem resolution.

💰

Value for money

Several buyers report dissatisfaction with extra costs—high prices, tariffs or shipping fees—and some consider these charges a drawback to overall value.

User experience

Many reviewers report fast shipping and efficient fulfilment; a small number mention stock errors, delivery mishaps or return difficulties affecting the purchase flow.

🔧

Product quality

Most feedback praises fit, fabric, finishing and distinctive designs; a few reviews note inconsistent sizing between batches and isolated quality issues (e.g. loose buttons).

📞

Communication

Explicit mentions of communication are rare; one review highlights a named customer‑service agent for clear, timely responses.

Overall experience

Overall sentiment is positive: shoppers frequently recommend Twisted Tailor for style, fit and repeat purchases, while noting occasional logistics or sizing drawbacks.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

PJ quality

Top-notch quality clothing that attracts compliments and fair prices.

“The quality is top notch.”

Feb 10, 2026 · trustpilot.com
Menzies Norwich service

Items were good quality and the service was reliable.

“Good quality items and reliable service”

Feb 04, 2026 · trustpilot.com
David experience

Order was correct, well packaged, and quality matched the price.

“Great quality for the price.”

Jan 30, 2026 · trustpilot.com
Siweh Nkweche Gaston service

Good quality items with fast delivery times.

“Good quality and fast deliveries”

Jan 27, 2026 · trustpilot.com
ADEOYE OPEYEMI experience

Quality matched description and delivery was timely.

“Great experience, the quality as specified, and timely delivery.”

Jan 25, 2026 · trustpilot.com
Opeyemi Adeoye experience

Product matched description and was delivered on time.

“Perfect description and timely delivery”

Jan 24, 2026 · trustpilot.com
Khalan-Tevin “KhaTev” Ward usability

Trousers were too long and waist too small; short length unavailable.

“I would have to be, at least 181.25 cm tall to wear them as is”

Jan 24, 2026 · trustpilot.com
Luca experience

Super fast delivery with great price and perfect fit.

“Super fast delivery, great price and perfect fit”

Jan 23, 2026 · trustpilot.com
ALEX quality

Elegant suit with good fabric quality, perfect fit and fast arrival.

“I'm delighted with the purchased suit”

Jan 19, 2026 · trustpilot.com
Valentine Taylor experience

Very positive repeat-customer experience with Twisted Tailor.

“My experience with twistedtailor.com has been extremely good.”

Jan 15, 2026 · trustpilot.com
Илија experience

Suit exceeded expectations with spot-on fit, accurate colour, and fast delivery.

“I’m honestly blown away by this suit”

Jan 14, 2026 · trustpilot.com
Sam Reynolds service

Order arrived the next day and the suit fits comfortably.

“Ordered it and came next day”

Jan 10, 2026 · trustpilot.com
Fikayo Okuwa quality

Reviewer called the suit fabulous.

“Suit was fabulous”

Jan 08, 2026 · trustpilot.com
Jon quality

Several suits ordered had great quality and interesting designs.

“Ordered several suits which are all great quality with interesting designs.”

Jan 06, 2026 · trustpilot.com
Brodie Amor quality

Suits arrived quickly, were high quality, and uniquely styled.

“Excellent suits that come fast, are great quality and something I can't find anywhere else”

Jan 04, 2026 · trustpilot.com
Chris Walker service

Courier delay resolved by excellent customer service enabling delivery on Hogmanay.

“Lily on the customer service team pulled out all the stops”

Jan 02, 2026 · trustpilot.com
J. R. Alexandre quality

Unique styles and designs that the reviewer loves.

“Great unique styles and company.”

Jan 01, 2026 · trustpilot.com
Mariano experience

Reviewer impressed by overall quality and style, awaiting restock.

“But overall, great experience and servicr”

Jan 01, 2026 · trustpilot.com
Eric Siner quality

Spectacular suit quality that fit perfectly with quick delivery.

“The quality of the suit was spectacular!”

Dec 31, 2025 · trustpilot.com
Ben service

Very fast delivery and great quality clothing.

“Very fast delivery and great quality clothes!”

Dec 24, 2025 · trustpilot.com
Justin Johnson quality

Shirts were durable, well made, and fit true to size.

“Shirts feel very durable and well made”

Sep 30, 2025 · trustpilot.com
Seb value

Suit fits well but material felt disappointing for the price.

“fits perfectly but for the price id hope for a better material other then polyester”

Sep 30, 2025 · trustpilot.com
Chris Goacher experience

Products sized well and shipped fast; reviewer was very happy.

“Great products and sizing, ordered and shipped the next day”

Sep 30, 2025 · trustpilot.com
Alex shipley quality

Designs were great and shipping was fast.

“Great designs, fast shipping”

Sep 30, 2025 · trustpilot.com
Martin Buchan service

Clothes were great, delivery fast, and jacket exchange had no problems.

“Great clothes. Fast delivery.”

Sep 30, 2025 · trustpilot.com
david hirigoyen usability

XL shirts arrived larger than expected and return unaffordable due to shipping.

“This one is much larger”

Sep 30, 2025 · trustpilot.com
Antonio Mbozo experience

Happy shopping experience and would recommend Twisted Tailor to everyone.

“I'm very happy to do shopping in the Twisted Tailor I will recommend everyone”

Sep 30, 2025 · trustpilot.com
Ben Knox value

Blazer looked great and fit well despite high tariff costs.

“Aside from tariff sticker shock, this blazer purchase was fire.”

Sep 30, 2025 · trustpilot.com
Ubetter Write value

Fast shipping, excellent fit and quality, but tariffs added significant cost.

“the fit and the quality are amazing.”

Sep 30, 2025 · trustpilot.com
Tristan P quality

Unique item for elopement, but button stitching was coming loose.

“the buttons should be sewed a little better.”

Sep 30, 2025 · trustpilot.com
Shantrell Foley quality

Jacket and pants fit well without alterations; reviewer loves the suit.

“the jacket fits great without any alterations”

Sep 30, 2025 · trustpilot.com
V. P. quality

Long-term fan praising bold designs, solid main line, and kind service.

“Customer service is also very kind”

Sep 30, 2025 · trustpilot.com
Adam De Ville quality

Suit fit perfectly and attention to detail was much appreciated.

“The suit I purchased fit perfectly”

Sep 30, 2025 · trustpilot.com
Kilby Anthony quality

Fits consistently spot on with excellent quality and style.

“The fits are always spot on with no need for extra tailoring”

Sep 30, 2025 · trustpilot.com
Dee quality

Material comfortable and gold detailing makes it fun to wear.

“Comfortable material and the gold makes it so fun to wear”

Sep 30, 2025 · trustpilot.com
Mr Ernest S quality

Good quality with original design and precise finishing.

“Good quality products. Original design, and spot on finishing.”

Sep 30, 2025 · trustpilot.com
MR JOE GODDARD service

Exceptional style and quality with excellent service for wedding suits.

“the level of service we received was nothing short of amazing.”

Sep 30, 2025 · trustpilot.com
Stuart Sharp quality

Quick delivery and high-quality Priory skinny fit trousers.

“The Priory skinny fit trousers are perfect”

Sep 30, 2025 · trustpilot.com
Dee service

Order stock error resolved, suit fits perfectly, but delivery mishandled.

“massive shout out to Lily at c.s excellent communication”

Sep 30, 2025 · trustpilot.com
Tom Smith service

Great service paired with great suits.

“Great service and great suits”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Twisted Tailor

Twisted Tailor is a UK menswear label selling ready-to-wear suits, jackets, shirts and trousers via its online store. The brand is known for bold, distinctive designs and ships internationally, so shoppers should check sizing guidance and import duties when ordering from abroad.