Buyers often praise tailored pieces for their fit and distinctive style. Many mention fast delivery and orders arriving correct. A smaller group points to inconsistent sizing and surprise extra charges. Several name customer support staff who sorted delivery and stock issues.
Examples from available reviews (Nov 2021 – Mar 2026).
Top-notch quality clothing that attracts compliments and fair prices.
“The quality is top notch.”
Trousers were too long and waist too small; short length unavailable.
“I would have to be, at least 181.25 cm tall to wear them as is”
Order stock error resolved, suit fits perfectly, but delivery mishandled.
“massive shout out to Lily at c.s excellent communication”
Suit fits well but material felt disappointing for the price.
“fits perfectly but for the price id hope for a better material other then polyester”
Many reviews mention quick dispatch and next-day delivery. Some name staff who helped fix courier delays and stock mix-ups. Delivery errors do come up, but in fewer comments.
Several customers call the products good value, mainly because of the fit and design. A few question the materials for the price and mention import tariffs that push up the final cost. In isolated cases, high shipping or return fees are seen as making exchanges harder.
Reviewers often report accurate orders and careful packaging. Many also mention quick shipping and on-time delivery. A small number describe sizing mismatches or length problems that make items harder to wear or return.
Fit, finishing, and original designs are praised repeatedly. Rare comments mention loose button stitching or polyester where another fabric was expected. Otherwise, several examples describe durability and build quality positively.
Customers praise the service team for staying in touch and fixing issues. Specific staff are credited with arranging exchanges and speeding up deliveries. Only a limited number of comments criticise communication.
Feedback leans positive, with many repeat buyers and strong approval of the products. Complaints tend to focus on fit inconsistency, material expectations, and extra import fees. The mix of high praise with occasional cost or sizing issues shapes the overall picture.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Top-notch quality clothing that attracts compliments and fair prices.
“The quality is top notch.”
Items were good quality and the service was reliable.
“Good quality items and reliable service”
Order was correct, well packaged, and quality matched the price.
“Great quality for the price.”
Good quality items with fast delivery times.
“Good quality and fast deliveries”
Quality matched description and delivery was timely.
“Great experience, the quality as specified, and timely delivery.”
Product matched description and was delivered on time.
“Perfect description and timely delivery”
Trousers were too long and waist too small; short length unavailable.
“I would have to be, at least 181.25 cm tall to wear them as is”
Super fast delivery with great price and perfect fit.
“Super fast delivery, great price and perfect fit”
Elegant suit with good fabric quality, perfect fit and fast arrival.
“I'm delighted with the purchased suit”
Very positive repeat-customer experience with Twisted Tailor.
“My experience with twistedtailor.com has been extremely good.”
Suit exceeded expectations with spot-on fit, accurate colour, and fast delivery.
“I’m honestly blown away by this suit”
Order arrived the next day and the suit fits comfortably.
“Ordered it and came next day”
Reviewer called the suit fabulous.
“Suit was fabulous”
Several suits ordered had great quality and interesting designs.
“Ordered several suits which are all great quality with interesting designs.”
Suits arrived quickly, were high quality, and uniquely styled.
“Excellent suits that come fast, are great quality and something I can't find anywhere else”
Courier delay resolved by excellent customer service enabling delivery on Hogmanay.
“Lily on the customer service team pulled out all the stops”
Unique styles and designs that the reviewer loves.
“Great unique styles and company.”
Reviewer impressed by overall quality and style, awaiting restock.
“But overall, great experience and servicr”
Spectacular suit quality that fit perfectly with quick delivery.
“The quality of the suit was spectacular!”
Very fast delivery and great quality clothing.
“Very fast delivery and great quality clothes!”
Shirts were durable, well made, and fit true to size.
“Shirts feel very durable and well made”
Suit fits well but material felt disappointing for the price.
“fits perfectly but for the price id hope for a better material other then polyester”
Products sized well and shipped fast; reviewer was very happy.
“Great products and sizing, ordered and shipped the next day”
Designs were great and shipping was fast.
“Great designs, fast shipping”
Clothes were great, delivery fast, and jacket exchange had no problems.
“Great clothes. Fast delivery.”
XL shirts arrived larger than expected and return unaffordable due to shipping.
“This one is much larger”
Happy shopping experience and would recommend Twisted Tailor to everyone.
“I'm very happy to do shopping in the Twisted Tailor I will recommend everyone”
Blazer looked great and fit well despite high tariff costs.
“Aside from tariff sticker shock, this blazer purchase was fire.”
Fast shipping, excellent fit and quality, but tariffs added significant cost.
“the fit and the quality are amazing.”
Unique item for elopement, but button stitching was coming loose.
“the buttons should be sewed a little better.”
Jacket and pants fit well without alterations; reviewer loves the suit.
“the jacket fits great without any alterations”
Long-term fan praising bold designs, solid main line, and kind service.
“Customer service is also very kind”
Suit fit perfectly and attention to detail was much appreciated.
“The suit I purchased fit perfectly”
Fits consistently spot on with excellent quality and style.
“The fits are always spot on with no need for extra tailoring”
Material comfortable and gold detailing makes it fun to wear.
“Comfortable material and the gold makes it so fun to wear”
Good quality with original design and precise finishing.
“Good quality products. Original design, and spot on finishing.”
Exceptional style and quality with excellent service for wedding suits.
“the level of service we received was nothing short of amazing.”
Quick delivery and high-quality Priory skinny fit trousers.
“The Priory skinny fit trousers are perfect”
Order stock error resolved, suit fits perfectly, but delivery mishandled.
“massive shout out to Lily at c.s excellent communication”
Great service paired with great suits.
“Great service and great suits”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Twisted Tailor is an online retailer focused on men’s tailored clothing. It sells suits, blazers, trousers, and shirts through its direct-to-consumer website. The company ships internationally and offers customer support for exchanges and questions. Product pages usually include sizing details and fabric composition to help shoppers choose.