Buyers often praise tailored pieces for their fit and distinctive style. Many mention fast delivery and orders arriving correct. A smaller group points to inconsistent sizing and surprise extra charges. Several name customer support staff who sorted delivery and stock issues.
Examples from available reviews (Nov 2021 – Mar 2026).
Top-notch quality clothing that attracts compliments and fair prices.
“The quality is top notch.”
Trousers were too long and waist too small; short length unavailable.
“I would have to be, at least 181.25 cm tall to wear them as is”
Order stock error resolved, suit fits perfectly, but delivery mishandled.
“massive shout out to Lily at c.s excellent communication”
Suit fits well but material felt disappointing for the price.
“fits perfectly but for the price id hope for a better material other then polyester”
Many reviews mention quick dispatch and next-day delivery. Some name staff who helped fix courier delays and stock mix-ups. Delivery errors do come up, but in fewer comments.
Several customers call the products good value, mainly because of the fit and design. A few question the materials for the price and mention import tariffs that push up the final cost. In isolated cases, high shipping or return fees are seen as making exchanges harder.
Reviewers often report accurate orders and careful packaging. Many also mention quick shipping and on-time delivery. A small number describe sizing mismatches or length problems that make items harder to wear or return.
Fit, finishing, and original designs are praised repeatedly. Rare comments mention loose button stitching or polyester where another fabric was expected. Otherwise, several examples describe durability and build quality positively.
Customers praise the service team for staying in touch and fixing issues. Specific staff are credited with arranging exchanges and speeding up deliveries. Only a limited number of comments criticise communication.
Feedback leans positive, with many repeat buyers and strong approval of the products. Complaints tend to focus on fit inconsistency, material expectations, and extra import fees. The mix of high praise with occasional cost or sizing issues shapes the overall picture.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I would love to appreciate the good work that Twisted Tailor did in delivering these items on time. The WHISPER BLACK VELVET TUXEDO WITH RAINBOW PRINT and ELLROY SKINNY STRETCH SUIT JACKET IN BEIGE were the perfect gift that I would have given to my husband on his birthday. The sizes are perfect, awesome customer experience and fast delivery. Quality is best and the fabric is so fine. Whenever he wears either, he gets so many compliments from family and friends. The only thing that almost discouraged me was the high prices but I had to stretch my budget which was worth it.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Twisted Tailor is an online retailer focused on men’s tailored clothing. It sells suits, blazers, trousers, and shirts through its direct-to-consumer website. The company ships internationally and offers customer support for exchanges and questions. Product pages usually include sizing details and fabric composition to help shoppers choose.