Reviews show Twisted Tailor is widely regarded for distinctive designs, strong fit and good finishing; many customers report fast international shipping and repeat purchases. However, buyers should budget for potential import duties and shipping fees, and be aware of occasional sizing inconsistencies or minor defects like loose buttons. If issues occur, reviewers point to responsive customer service and straightforward exchanges. For international shoppers, check size guidance carefully and factor tariffs into the total cost before ordering.
Examples from available reviews (Nov 2021 – Feb 2026).
Items arrived quickly with excellent fit, fabric quality, and compliments.
“Quality is best and the fabric is so fine.”
XL shirts arrived larger than expected and return unaffordable due to shipping.
“This one is much larger”
Order stock error resolved, suit fits perfectly, but delivery mishandled.
“massive shout out to Lily at c.s excellent communication”
Exceptional style and quality with excellent service for wedding suits.
“the level of service we received was nothing short of amazing.”
Multiple reviews note helpful, friendly customer service and smooth exchanges, with specific praise for staff responsiveness and straightforward problem resolution.
Several buyers report dissatisfaction with extra costs—high prices, tariffs or shipping fees—and some consider these charges a drawback to overall value.
Many reviewers report fast shipping and efficient fulfilment; a small number mention stock errors, delivery mishaps or return difficulties affecting the purchase flow.
Most feedback praises fit, fabric, finishing and distinctive designs; a few reviews note inconsistent sizing between batches and isolated quality issues (e.g. loose buttons).
Explicit mentions of communication are rare; one review highlights a named customer‑service agent for clear, timely responses.
Overall sentiment is positive: shoppers frequently recommend Twisted Tailor for style, fit and repeat purchases, while noting occasional logistics or sizing drawbacks.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I would love to appreciate the good work that Twisted Tailor did in delivering these items on time. The WHISPER BLACK VELVET TUXEDO WITH RAINBOW PRINT and ELLROY SKINNY STRETCH SUIT JACKET IN BEIGE were the perfect gift that I would have given to my husband on his birthday. The sizes are perfect, awesome customer experience and fast delivery. Quality is best and the fabric is so fine. Whenever he wears either, he gets so many compliments from family and friends. The only thing that almost discouraged me was the high prices but I had to stretch my budget which was worth it.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Twisted Tailor is a UK menswear label selling ready-to-wear suits, jackets, shirts and trousers via its online store. The brand is known for bold, distinctive designs and ships internationally, so shoppers should check sizing guidance and import duties when ordering from abroad.