Customers often mention fast dispatch, clear order updates, and an easy online ordering process. Many reviews point to competitive prices and secure packaging. A smaller number describe receiving the wrong item and a returns process that feels inconvenient, standing out against the mostly positive feedback.
Examples from available reviews (Dec 2021 – Feb 2026).
Wrong item sent and the return process caused severe delays.
“The wrong item got sent”
Incorrect items were sent requiring a postal return for a refund.
“Sent wrong items, I now have to drive to a post office to return for refund.”
Fast delivery combined with a great price.
“Fast delivery and a great price”
The staff were very helpful and responsive.
“Very helpful staff”
Most reviewers praise quick fulfilment, careful packaging, and helpful sales staff. Several mention next-day or same-week delivery for standard orders. A small number report receiving the wrong item and finding returns inconvenient.
Reviewers often cite competitive pricing and occasional cashback as reasons to buy. Some say the value holds up even after postage. Price praise comes up across parts, saddles, and accessories.
Users describe a website that’s easy to navigate with a straightforward checkout. Several connect the smooth online process with fast delivery and clear product pages. Usability problems come up only rarely.
Most product feedback says items arrived as described and worked without issues. Buyers mention dependable components such as lights, saddles, and cassettes. A few lower ratings suggest occasional gaps between expectations and what arrived.
Customers frequently mention clear email updates and dispatch notifications. Several say timely messages made delivery easy to track. Communication complaints appear infrequently.
Most reviews are positive, focusing on fast delivery, competitive pricing, and helpful staff. A smaller set describing wrong items and returns friction creates a noticeable contrast in ratings. The result is a split impression between many smooth purchases and a few problem orders.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Wrong item sent and the return process caused severe delays.
“The wrong item got sent”
Fast delivery combined with a great price.
“Fast delivery and a great price”
Efficient service with great communications.
“Efficient service and great communications”
The staff were very helpful and responsive.
“Very helpful staff”
Very quick delivery and items arrived in good condition.
“That was a very quick delivery, items are all in good condition, cheers.”
Good product, great price, super-fast posting, and great service.
“Great seat. Great price.”
Consistently great service with well-packaged bike and cheaper pricing.
“Always great service over the years....bike delivered very well packaged with protection in large box.”
Great service with easy ordering and prompt delivery.
“Great service easy ordering and prompt delivery”
They provided excellent next-day delivery service.
“Excellent next day service”
Product matched description with super-fast delivery and no issues.
“Product came as ordered, super fast delivery.”
They provided quick and efficient service.
“quick service”
Good packaging and swift service provided.
“Good packaging, and swift service”
Delivered as promised and a good price for the saddle bag.
“Delivered as promised.”
Good communication about dispatch and a trouble-free purchase.
“Great price and good communication about dispatch. Item arrived as expected. Straightforward, trouble-free purchase.”
Offered good prices with prompt delivery.
“Good prices, prompt delivery.”
Consistently great service and very competitive prices.
“Always great service from the team at tweeks and very competitive prices.”
Amazing, quick and efficient customer service.
“Amazing service , quick and professions and nice and efficient customer service too.”
Best overall price including postage and quick delivery.
“Best price when postage taken into account. Quick delivery”
Incredible service with delivery within a few days.
“Incredible service. Ordered Friday afternoon and arrived Monday.”
Best price with good website, delivery, and communication.
“Best price, good website,good delivery and communication throughout.”
Good price and timely delivery but Royal Mail policy inconvenient.
“Great price delivered on time”
Website easy to use with great selection and fast delivery.
“extremely fast delivery well packaged”
Becoming the default online supplier due to ease and prompt delivery.
“Fast becoming my default online supplier.”
Repeated use with consistently good service and very fast delivery.
“My last order arrived in less than 24 hours”
Competitive price and very quick delivery for the cassette.
“Very quick delivery and a very competitive price”
Clear email updates and super-fast delivery within three days.
“1 email saying ordered confirmation 2 email delivery date 3 message it's been delivered”
Offered a good price and quick delivery.
“Good price and quick delivery”
Easy to find products and reasonable prices.
“Easy to find , reasonable prices!”
Great service with fast delivery and good pricing.
“Great service.”
Provided excellent service and speedy delivery.
“Excellent service and speedy delivery”
Quick turnaround and a high-quality bike light.
“Quick turnaround and great bike light.”
Ordering was easy and goods arrived within a few days.
“Easy ordering and goods delivered within a few days. Will use again.”
Good stock, competitive pricing, and cashback offered as a bonus.
“Always competitive on price and cash back a real bonus compared to other sites.”
Good price, prompt delivery, and a trouble-free experience.
“Good price, prompt delivery and no drama”
Helpful website information and goods despatched on time as described.
“The website and information were all really helpful”
Straightforward purchase with prompt delivery and product as advertised.
“Purchase was straightforward, delivery prompt and product as advertised.”
Item as described, quick delivery, and no issues after multiple uses.
“Item as described.”
Incorrect items were sent requiring a postal return for a refund.
“Sent wrong items, I now have to drive to a post office to return for refund.”
The order arrived very quickly and as expected.
“Ordered and turned up very quickly 👍🏻”
Good quality products, competitive pricing, and good communication.
“Good quality, competitive price, good comunication”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tweeks Cycles is a UK retailer of bicycle parts, components, and accessories. It runs an online shop with product specs and brand choices. The range includes replacement components, lights, saddles, tools, and cycling clothing. Customers can order online for UK delivery and view stock status on product pages. The website also lists contact details for sales and returns.