Reviews Analysed
21
We Collect & Analyse Reviews
Tweeks Cycles
Experiences & Reviews
Tweeks Cycles is a UK-based online retailer specialising in bicycle parts, components and accessories. The site is used by consumer cyclists and bike workshops searching for replacement parts, tools and maintenance consumables, with options for delivery across the UK. People researching reviews often look for information on delivery speed, pricing, product descriptions and after-sales handling.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviews note fast, punctual delivery and responsive service; a small number report order fulfilment errors or courier delivery inconveniences.
Share
Strong
28%
💰
Value for money
Reviewers frequently cite competitive prices, sales and cashback as buying incentives; price is regularly mentioned as a reason to return.
Share
Strong
15%
⚡
User experience
Customers report an easy-to-use website, clear product information and straightforward ordering; stock availability and helpful content are noted positively.
Share
Strong
12%
🔧
Product quality
Products are commonly described as 'as advertised' and arrive in good condition; there are isolated reports of incorrect items requiring returns.
Share
Strong
9%
📞
Communication
Several reviews highlight useful order and delivery emails; communication is praised when present but only referenced in a small number of reviews.
Share
Mixed
3%
⭐
Overall experience
Most reviewers express satisfaction and repeat use, citing speed and price; a few negative reports focus on returns or receiving wrong items.
Share
Strong
32%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Great buy!
"Very good service. Ordered a bicycle for my daughter's birthday. It came in on-time as committed. Staff were approachable and easy to talk. Good product. Colour and design were as seen in the website. Had ordered some accessories, which also came by in very good condition. I am satisfied with the service and recommend them. I also checked out some of the sale products. Very impressive prices and choice. Other than sale of bikes, their website has several useful content about maintenance that fits "A stitch in time saves nine" proverb. These resources are must read for both new and seasoned bikers."
Charlotte Beck
Collected.reviews
Dec 02, 2021
Featured for: detailed, multi-theme praise
Super fast delivery 1 email saying…
"Super fast delivery 1 email saying ordered confirmation 2 email deli..."
James Cawtheray
Trustpilot
Sep 30, 2025
Featured for: fast delivery and multiple emails
Sent wrong items
"Sent wrong items, I now have to drive..."
Gavin Wheeler
Trustpilot
Sep 30, 2025
Featured for: complaint about wrong items
Good on the whole
"Good quality, competitive..."
Abraham
Trustpilot
Sep 30, 2025
Featured for: mentions quality, price, communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Mr Iain McTavish
trustpilot.com
Sep 30, 2025
Would us Here is again
Great price delivered on time, though royal mail don't...
I
Ian Cooper
trustpilot.com
Sep 30, 2025
Good website good selection extremely…
Good website good selection extr...
J
John
trustpilot.com
Sep 30, 2025
Fast becoming my default online supplier
Fast becoming my default online supplier. The website is easy to use, the...
A
Allan Butler
trustpilot.com
Sep 30, 2025
Efficient at what they do
I’ve used Tweeks Cycles a number of times and always had good service. My last or...
J
Jon
trustpilot.com
Sep 30, 2025
Very quick delivery and a very…
Very quick delivery and a very competitive p...
J
James Cawtheray
trustpilot.com
Sep 30, 2025
Super fast delivery 1 email saying…
Super fast delivery 1 email saying ordered confirmation 2 email deli...
J
Jeff
trustpilot.com
Sep 30, 2025
Good price and quick delivery
...
E
Ernest --
trustpilot.com
Sep 30, 2025
Easy to find
Easy to find , r...
S
STEVEN HARDAKER
trustpilot.com
Sep 30, 2025
Great service
Great service. Fa...
C
Customer
trustpilot.com
Sep 30, 2025
Excellent service and speedy delivery
Excellent service...
A
Andrew
trustpilot.com
Sep 30, 2025
Quick turnaround and great bike light.
Quick turnaround an...
D
Dave Sanderson
trustpilot.com
Sep 30, 2025
Easy ordering and goods delivered…
Easy ordering and goods delivered...
P
Paul Arnold
trustpilot.com
Sep 30, 2025
Good stock of items
Good stock of items. Always competitive on price a...
P
Paul Macey
trustpilot.com
Sep 30, 2025
Good price
Good price, prompt d...
C
Customer
trustpilot.com
Sep 30, 2025
The website and information were all…
The website and information were all really helpful,...
M
Marcus Relton
trustpilot.com
Sep 30, 2025
Prompt delivery, product as advertised
Purchase was straightforward, delive...
G
Gary
trustpilot.com
Sep 30, 2025
Item as described
Item as described. Delivery was quick No issues with this...
G
Gavin Wheeler
trustpilot.com
Sep 30, 2025
Sent wrong items
Sent wrong items, I now have to drive...
C
Colin Mizon
trustpilot.com
Sep 30, 2025
Ordered and turned up very quickly 👍🏻
Ordered and turned...
A
Abraham
trustpilot.com
Sep 30, 2025
Good on the whole
Good quality, competitive...
Conclusion
Reviews for Tweeks Cycles show consistent strengths in delivery speed, competitive pricing and an easy-to-use website, with many customers reporting quick turnaround and satisfactory product descriptions. Communication by email about order confirmation and delivery is appreciated where mentioned. However, there are isolated instances of incorrect items or return inconvenience, so customers should check parcels on arrival and keep order emails for reference. For buyers prioritising fast delivery and value-priced components, reviews suggest Tweeks is a reliable option, while those concerned about returns should verify order details on receipt.