Reviews Analysed
21
We Collect & Analyse Reviews
Tredz
Experiences & Reviews
Tredz is a UK-based online bicycle retailer that sells bikes, components and cycling accessories. The site is used by recreational and commuting cyclists looking for branded frames, wheels, tyres and parts, and typically lists product specifications and buying options. Consumers researching Tredz often compare prices, delivery and customer support across multiple retailers.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
14d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers commonly report fast, attentive service and rapid delivery; a single account describes repeated courier cancellations and non-delivery.
Share
Strong
42%
💰
Value for money
Several reviewers highlight competitive pricing and good deals, with some saying they now buy most parts from Tredz for price reasons.
Share
Strong
18%
⚡
User experience
A small number of reviewers praise the website and product information as easy to use and helpful; sample size is limited.
Share
Mixed
7%
🔧
Product quality
Multiple reviewers report items arriving well packaged and matching expectations, with specific mentions of good bike and helmet condition.
Share
Strong
16%
📞
Communication
Many reviews note clear delivery updates and helpful customer service; one reviewer attributes problems to the courier chosen by Tredz.
Share
Strong
11%
⭐
Overall experience
Most accounts describe a positive overall purchase, though at least one review reports a failed delivery that led to a poor final rating.
Share
Mixed
7%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Cannondale SuperSix Evo Carbon Disc Ultegra Di22022- Road Bike
"The reviews for Tredz online shopping were better than those for other websites, so I chose them instead of the other options. I am glad I did.
I received prompt responses to all of my questions and felt that their customer service was excellent.
The bike was delivered in good condition, thanks to prompt shipment.
I want to express my gratitude to this firm, and if you're like me and are looking for a decent quality road bike at a reasonable price, go no further.
Tredz's website is a fantastic resource for bike purchasing, as it provides extensive information on the many models of bicycles that they sell. "
Paul Harmen
Collected.reviews
Dec 02, 2021
Featured for: Covers multiple themes, broadly positive
Since I still have not had the bicycle…
"Since I still have not had the bicycle delivered having been cancelled by DHL 3 times in a row . It's going to have to be a 1..."
Doctor Evans
Trustpilot
Sep 30, 2025
Featured for: Details repeated courier cancellations
Wide range of choice and good pricing
"Always a wide range of choice and prices are always as good as you can find anywher..."
James C
Trustpilot
Sep 30, 2025
Featured for: Mentions product range and loyalty
Best Customer service
"Customer Service is one of..."
GA
Trustpilot
Sep 30, 2025
Featured for: Explicit praise for customer service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Shaun Hunt
trustpilot.com
Sep 30, 2025
Very efficient and prompt service
Very efficient and prompt servi...
N
N Musgrave
trustpilot.com
Sep 30, 2025
Prompt delivery
...
A
Anthony Guy
trustpilot.com
Sep 30, 2025
Prompt speedy delivery
Nice easy web site to navigate...
R
Rob Gilfoyle
trustpilot.com
Sep 30, 2025
Good experience
Great service and p...
A
Andrew Devlin
trustpilot.com
Sep 30, 2025
Item delivered quickly
Item delivered quickly, good price...
J
Jon diez
trustpilot.com
Sep 30, 2025
Very quick delivery and superb quality…
Very quick delivery and...
D
Doctor Evans
trustpilot.com
Sep 30, 2025
Since I still have not had the bicycle…
Since I still have not had the bicycle delivered having been cancelled by DHL 3 times in a row . It's going to have to be a 1...
C
Clifford
trustpilot.com
Sep 30, 2025
Efficient service
Helmet arrived well p...
E
Ed Rooney
trustpilot.com
Sep 30, 2025
Right product
Right product, right...
G
GA
trustpilot.com
Sep 30, 2025
Best Customer service
Customer Service is one of...
M
Mr Anderton
trustpilot.com
Sep 30, 2025
Good post delivery customer service.
Good post delivery...
M
Mr. Romain Greze
trustpilot.com
Sep 30, 2025
Great service
...
I
Iain Wallace
trustpilot.com
Sep 30, 2025
Service
...
G
Glen Smith
trustpilot.com
Sep 30, 2025
Great service
Great service. Ordered on Monday evening received good mid day Wednesday...
P
Paul dennehy
trustpilot.com
Sep 30, 2025
Always good service keeps you informed…
Always good service keeps you info...
A
Allan Richardson
trustpilot.com
Sep 30, 2025
Good communication
Good communication, o...
B
Bruce Workmaster
trustpilot.com
Sep 30, 2025
Delivered the purchased item promptly
Delivered the purc...
S
Shaun Dodds
trustpilot.com
Sep 30, 2025
Excellent Service and Delivery
Excellent Servi...
J
James C
trustpilot.com
Sep 30, 2025
Wide range of choice and good pricing
Always a wide range of choice and prices are always as good as you can find anywher...
G
Guest
trustpilot.com
Sep 30, 2025
Competitively priced and great service
Competitively price...
Conclusion
Reviewers most often praise Tredz for fast delivery, helpful customer support and competitive pricing, and several note well packed items on arrival. The website and product information are described as easy to use by some, though only a few comments address site experience. One reviewer reported repeated courier cancellations that resulted in non-delivery; that account lowered the overall impression despite being an outlier. Prospective buyers should weigh generally positive service and price feedback against occasional courier-related problems and confirm preferred delivery options where possible.