Customer service resolved my order query satisfactorily.
“resolving my query about order”
Reviewers most frequently praise Threadbare for garment quality, fit accuracy and prompt delivery. Customer service is often described as responsive, with several reports of quick issue resolution. Many shoppers report repeat purchases and value-for-money, while the size guide and ordering flow are generally viewed positively. There is a small number of isolated quality-control comments (for example a labelling mismatch) that prospective buyers may want to check for when ordering.
Examples from available reviews (Apr 2022 – Feb 2026).
Customer service resolved my order query satisfactorily.
“resolving my query about order”
Customer service was brilliant and delivery was super quick.
“Brilliant customer service.”
Bought four garments and kept them all because of good quality.
“they’re all so nice and such good quality”
Labels on the shorts disagreed, showing XL and XXL.
“one xl and the other one is xxl”
Reviewers frequently cite fast delivery and responsive customer service, noting prompt issue resolution and helpful staff when problems arise.
Multiple reviewers describe Threadbare garments as good value for the price, with some callers noting discounts such as blue light offers.
Shoppers report an easy ordering process, an accurate size guide and a straightforward online store experience across several purchases.
Most reviews describe well-made, durable clothing with accurate fit and pleasant materials; one review reports a labelling/size inconsistency.
Customers mention clear, helpful communication from customer care teams and timely responses when queries or order issues occur.
Overall feedback is positive with many repeat buyers, praise for fit and quality, and isolated reports of product or labelling issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Trousers ripped after six days; reviewer returned them due to poor quality.
“my trousers ripped after 6 days”
Delivery was quick and the product was great.
“Quick delivery, great product”
Item matched description, felt lovely, and next-day delivery was great.
“Good quality - accurate description on web page”
Delivery was fast and the product was good quality.
“Fast delivery, good quality”
Clothing fits well and is made with good quality fabric.
“always made well with good quality fabric”
Order was very well delivered.
“Very well delivered”
Reviewer felt the item was cheap quality.
“cheap quality”
Reviewer received shacket as surprise birthday gift and loved it.
“it was an amazing surprise”
Reviewer loves Threadbare and finds its clothing excellent quality.
“Excellent quality clothing”
Reviewer was very impressed by the excellent quality.
“Excellent quality very impressed”
Service was first rate; items delivered quickly and high quality.
“First rate service”
Tops not delivered due to damage; supplier and courier ignored messages.
“Do not use these tops not delivered cause damaged”
Cardigans were great and priced well.
“Great cardigans, great price.”
Clothing quality was excellent and delivery was very quick.
“Clothing is excellent quality”
Delivery was quick and product matched its advertisement.
“product as advertised”
Everything was all good, thanks.
“All good thanks”
Items were exactly as described and well received as gifts.
“exactly as described”
Recipient pleased with the shacket's quality, fit and size.
“I am very pleased with its quality, fitting and size.”
Delighted with purchases; ordering was quick and quality top notch.
“The quality is top notch.”
Quality was amazing, delivery fast and sizing accurate.
“Amazing quality and fast delivery.”
Customer service resolved my order query satisfactorily.
“resolving my query about order”
Bought on ASOS; jumper was lovely and good quality.
“lovely jumper and good quality.”
Coat was well made, warm, good value; would buy again.
“Well made coat from Next.”
Wool gillet fit true to size and was great quality.
“Great quality and looks good on,”
Jacket matched picture, fitted to size and arrived on time.
“My jacket arrived on time.”
Beautiful clothes at fantastic prices with fast delivery.
“Beautiful clothes at fantastic prices”
Customer service was brilliant and delivery was super quick.
“Brilliant customer service.”
Service and delivery were quick; clothes fitted well.
“Brilliant service and quick delivery.”
Great service; dress looks super.
“Great service Dress looks super”
Jeans looked and felt great, true to size and comfortable.
“They are true to size, very comfortable and very flattering to wear.”
Bought four garments and kept them all because of good quality.
“they’re all so nice and such good quality”
Purchased two jackets and found both perfect for autumn and winter.
“I absolutely love them.”
Customer service promptly resolved an issue and delivery was quick.
“Resolved an issue very promptly.”
Clothes matched pictures, quality good, and size guide accurate.
“Size guide also spot on.”
Ordering was easy and delivery was quick.
“Easy ordering quick delivery”
Labels on the shorts disagreed, showing XL and XXL.
“one xl and the other one is xxl”
The cardigan is nice quality.
“Nice quality cardigan”
Despite Evri delivery worries, jumper arrived and was soft and good quality.
“it is so soft that it is a pleasure wearing it.”
Jeans were perfect and delivery was quick and efficient.
“The jeans I ordered are perfect”
Item had good quality and was delivered fast.
“Quality and fast delivery of item.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Threadbare is a clothing brand offering ready-to-wear garments for consumers. This review summary is designed to help shoppers evaluate reported product quality, fit, delivery and customer service before buying.