Reviewers most frequently praise Threadbare for garment quality, fit accuracy and prompt delivery. Customer service is often described as responsive, with several reports of quick issue resolution. Many shoppers report repeat purchases and value-for-money, while the size guide and ordering flow are generally viewed positively. There is a small number of isolated quality-control comments (for example a labelling mismatch) that prospective buyers may want to check for when ordering.
Examples from available reviews (Apr 2022 – Feb 2026).
Customer service resolved my order query satisfactorily.
“resolving my query about order”
Customer service was brilliant and delivery was super quick.
“Brilliant customer service.”
Bought four garments and kept them all because of good quality.
“they’re all so nice and such good quality”
Labels on the shorts disagreed, showing XL and XXL.
“one xl and the other one is xxl”
Reviewers frequently cite fast delivery and responsive customer service, noting prompt issue resolution and helpful staff when problems arise.
Multiple reviewers describe Threadbare garments as good value for the price, with some callers noting discounts such as blue light offers.
Shoppers report an easy ordering process, an accurate size guide and a straightforward online store experience across several purchases.
Most reviews describe well-made, durable clothing with accurate fit and pleasant materials; one review reports a labelling/size inconsistency.
Customers mention clear, helpful communication from customer care teams and timely responses when queries or order issues occur.
Overall feedback is positive with many repeat buyers, praise for fit and quality, and isolated reports of product or labelling issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Coat developed a seam split within the first few wears.
“split at the seam within the 1st few wears”
Returned item months ago and has not received a refund or response.
“I returned my item months ago and have had no refund.”
Delivery was good and product was great.
“Good delivery and great product.”
Reviewer states Threadbare is now their favourite brand.
“Definitely my new favourite brand!”
Products were quality and offered good value for money.
“good value for money”
Bought a coat for son and he absolutely loves it.
“he absolutely loves it”
They were great material but too tight on the legs.
“so tight on the legs”
Cardigan ripped at the sleeve after being worn twice.
“it ripped from the sleeve”
Coat was nice but too small for the child; delivery was quick.
“nice coat but was too small for child.”
Goods arrived timely and clothing quality was consistently very good.
“The quality of the clothing are very good”
Ordering was quick and easy with no problems.
“No problems quick easy order”
The website is excellent and offers plenty of choice.
“Excellent website with plenty of choice”
Repeat customer found good value and would recommend.
“Still good value and products.”
Items were good quality, well priced, and delivered quickly.
“Good quality and great price, fast delivery.”
First order was easy and my son liked the product.
“First order and was very easy, and my son liked the product.”
Product is lovely and soft with a quick delivery for a present.
“lovely and soft quick delivery”
Reviewer was very pleased with the experience.
“Excellent. Well pleased.”
Finds company good with decent products and will use again.
“Very good company with decent products.”
Jacket was good, but customer service failed to respond about a tatty logo.
“the logo was a bit tatty”
Threadbare is a fashion brand that I recently discovered and I must say, I am impressed with their collections. The variety of styles available for every member of the family makes it easy to create matching outfits without compromising individual taste.
What stands out about Threadbare is how they have fused style and everyday needs together to make clothing that lasts longer. This approach creates purposeful pieces that cater to everyone’s lifestyle - from moms juggling work and household chores to dads running errands on the weekends with the kids in tow.
The quality of their products is impressive; you can tell just by touching them how durable they are. Their prices are quite reasonable given the high quality fabrics used, which shows that they prioritize affordability while maintaining good standards.
One thing worth mentioning is Threadbare's customer service team who were very helpful during my experience shopping with them online. They ensured prompt delivery and resolved any issue quickly, making me feel valued as a customer.
Overall, my experience shopping at Threadbare has been great. Their fashion-forward yet practical designs make it effortless for families to look stylish without breaking the bank
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Threadbare is a clothing brand offering ready-to-wear garments for consumers. This review summary is designed to help shoppers evaluate reported product quality, fit, delivery and customer service before buying.