Reviews Analysed
21
We Collect & Analyse Reviews
Thedoublef
Experiences & Reviews
Thedoublef is an online retail platform operating under the name Thedoublef. Shoppers typically consult independent reviews for delivery speed, product condition, returns and customer support when evaluating online fashion retailers.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
30d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviewers report quick, helpful customer service and prompt assistance; a minority describe slow or unresolved case responses.
Share
Strong
14%
💰
Value for money
Several reviewers highlight discounts, sales and competitive pricing that reduced purchase cost; no significant price complaints reported.
Share
Strong
10%
⚡
User experience
Small sample: reviewers praise an easy-to-use website and express checkout but request clearer sizing information for clothing purchases.
Share
Mixed
4%
🔧
Product quality
Many reviewers describe authentic items, good condition and careful packaging; a smaller number report wrong items or product defects.
Share
Strong
22%
📞
Communication
Most mentions cite timely replies and helpful shipment updates; one review describes delayed responses and a lack of follow-up on a complaint.
Share
Strong
10%
⭐
Overall experience
Overall sentiment is positive: fast delivery, accurate orders and repeat buyers are common, though a few reviewers report faults or wrong items.
Share
Strong
41%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
The customer service is great
"The customer service is great! The shipment arrives surprisin..."
Ana
Trustpilot
Sep 30, 2025
Featured for: Praises customer service and repeat purchase
The worst customer service experience I…
"The worst customer service experience I have encoutered. I ordered a high end rain jacket on the 22nd of June. The glue on the pockets was (is) faulty..."
Andreas Jensø Koustrup
Trustpilot
Sep 30, 2025
Featured for: Details long unresolved defect complaint
Very happy with my Gucci backpack
"Very happy with my Gucci backpack. The flash 15% sale saved me over 300 euros. Speedy delivery, so speedy in fact I had to ask for an additio..."
Alex Benjamin
Trustpilot
Sep 30, 2025
Featured for: Mentions large saving and assistance
I have ordered two times a t shirt
"I have ordered two times a t shirt, i’..."
Roberto Blach de San Jose
Trustpilot
Sep 30, 2025
Featured for: Repeated wrong item received twice
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
A
Ana
trustpilot.com
Sep 30, 2025
The customer service is great
The customer service is great! The shipment arrives surprisin...
M
Meining Huang
trustpilot.com
Sep 30, 2025
Highly recommend!
Fast delivery, and the bag...
A
Andreas
trustpilot.com
Sep 30, 2025
top. thx.
top. thx. i will cho...
C
Consumer
trustpilot.com
Sep 30, 2025
an expensive item packed and cared…
an expensive item packed and car...
G
Gürcan Bozdogan
trustpilot.com
Sep 30, 2025
Fast shipping
Fast shipping....
R
Roberto Blach de San Jose
trustpilot.com
Sep 30, 2025
I have ordered two times a t shirt
I have ordered two times a t shirt, i’...
T
Tomáš
trustpilot.com
Sep 30, 2025
Quick and easy
Quick and easy website to navigate with express...
S
Stefan
trustpilot.com
Sep 30, 2025
Highly recommended
Good prices, quick delivery. Tr...
S
Sibilla Rossi
trustpilot.com
Sep 30, 2025
All the service was fast and easy
All the service was fast and easy. Just If I can give you an advice put more effort in sizing information. Is not that you provide less support than t...
J
Jaroslava Kvetova
trustpilot.com
Sep 30, 2025
Very fast shipping
...
A
Alina Bachmann
trustpilot.com
Sep 30, 2025
Excellent service
...
j
jilia avvakumova
trustpilot.com
Sep 30, 2025
Very satisfied UGG!!!And also fast…
Very satisfied UGG!!!And also fast...
A
Anne H
trustpilot.com
Sep 30, 2025
Very speedy delivery
Very speedy delivery, well package...
V
Vered
trustpilot.com
Sep 30, 2025
I received the shoes I ordered
I received the shoes I ordered, well wrapped...
A
Alex Benjamin
trustpilot.com
Sep 30, 2025
Very happy with my Gucci backpack
Very happy with my Gucci backpack. The flash 15% sale saved me over 300 euros. Speedy delivery, so speedy in fact I had to ask for an additio...
S
Sara Sclater
trustpilot.com
Sep 30, 2025
Unbelievably quick delivery & packed…
Unbelievably quick de...
R
Raymond Germany
trustpilot.com
Sep 30, 2025
I am satisfied
I am grateful for the fas...
c
client
trustpilot.com
Sep 30, 2025
Best price for Adidas Spezial
Best price for Adidas Spezial, no delivery c...
A
Andreas Jensø Koustrup
trustpilot.com
Sep 30, 2025
The worst customer service experience I…
The worst customer service experience I have encoutered. I ordered a high end rain jacket on the 22nd of June. The glue on the pockets was (is) faulty...
H
Heather G
trustpilot.com
Sep 30, 2025
Authentic designer bag with nice savings
I saved about 25% by ordering the bag I wanted through TheDoubleF. Shipping wa...
Conclusion
Reviews show a pattern of fast shipping, careful packaging and repeat customers who appreciate discounts. Product condition and authenticity are commonly praised, and many customers report helpful customer service. However, a small number of reviews cite wrong items received or a protracted returns/repair case with poor follow-up. If you consider buying, check sizing details and keep order and product photos for returns; contact customer support promptly if an issue arises.