Reviews show a pattern of fast shipping, careful packaging and repeat customers who appreciate discounts. Product condition and authenticity are commonly praised, and many customers report helpful customer service. However, a small number of reviews cite wrong items received or a protracted returns/repair case with poor follow-up. If you consider buying, check sizing details and keep order and product photos for returns; contact customer support promptly if an issue arises.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service was great and shipment arrived surprisingly early.
“The customer service is great!”
Customer service failed to resolve issues with a faulty jacket.
“The worst customer service experience I have encoutered.”
Happy with backpack, saved over 300 euros during a 15% sale.
“Very happy with my Gucci backpack.”
Received a different T-shirt both times instead of the ordered one.
“I have ordered two times a t shirt, i’ve received both times a different one”
Most reviewers report quick, helpful customer service and prompt assistance; a minority describe slow or unresolved case responses.
Several reviewers highlight discounts, sales and competitive pricing that reduced purchase cost; no significant price complaints reported.
Small sample: reviewers praise an easy-to-use website and express checkout but request clearer sizing information for clothing purchases.
Many reviewers describe authentic items, good condition and careful packaging; a smaller number report wrong items or product defects.
Most mentions cite timely replies and helpful shipment updates; one review describes delayed responses and a lack of follow-up on a complaint.
Overall sentiment is positive: fast delivery, accurate orders and repeat buyers are common, though a few reviewers report faults or wrong items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Fast delivery from Europe to US, though shipping was costly.
“Fast delivery of the baby sandals from Europe to US.”
Purchased a beautiful coat but expected more careful packaging.
“I purchased a very beautiful and precious coat.”
The process was simple and fast.
“Simple et rapide”
Great experience; shipment was fast and nicely packed.
“Great experience purchasing my favorite brand.”
Great products with fast delivery; reviewer loved it.
“Great products, fast delivery. Loved it!”
Offered a great price and great service.
“Great price and great service”
Good price and speedy delivery were praised by the reviewer.
“Good price. Speed in delivery. 10X.”
Sale item arrived within days and reviewer was very impressed.
“I bought a sale item online. My purchase came within days. I'm very impressed”
Product was excellent with very fast shipping and perfect packaging.
“Excellent product, very fast shipping and perfect packaging”
Quick shipping and a nice, authentic product with great quality.
“Quick shipping, nice product, authentic and great price and quality”
They offered a good price and fast delivery.
“Good Price and Fast delivery !”
Good price and quick delivery for the purchase.
“Good price and quick delivery!”
Order experienced very fast delivery.
“Fast delivery!!”
Very satisfied; customer service promptly solved their problem.
“Customer service had been excellent.”
Great online shop; reviewer always finds what they seek.
“great online shop. I always find what I am looking for”
Fast delivery combined with great service.
“Fast delivery and great service”
Great brand selection, outstanding customer service and super fast delivery.
“Great selection of the best brands. Outstanding customer service and super fast delivery! Thanks”
They were asked for a photo of their bank card and felt worried about fraud.
“Asking me for a photo of my bank card .TERRIBLE.”
Orders arrived on time with great prices, impressing the reviewer.
“On Time and great prices it almost frighten me how spot on you all are 🙌🏽”
Loved the bag and appreciated the fast shipping.
“Love the bag and appreciate fast shipping!”
Customer service was great and shipment arrived surprisingly early.
“The customer service is great!”
Fast delivery and the bag was exactly what I wanted.
“Fast delivery, and the bag is exactly what I wanted!”
Buyer will choose this shop again.
“top. thx. i will choose your shop again.”
Expensive item was very well packed and delivered fast.
“an expensive item packed and cared extremely well.”
Fast shipping and a nice selection available.
“Fast shipping. Nice selection.”
Received a different T-shirt both times instead of the ordered one.
“I have ordered two times a t shirt, i’ve received both times a different one”
Website was quick and easy to navigate with express delivery.
“Quick and easy website to navigate with express delivery.”
Good prices, quick delivery and considered trustworthy.
“Good prices, quick delivery. Trustworthy and highly recommended”
Service was fast and easy, but sizing information needs improvement.
“All the service was fast and easy.”
The order had very fast shipping.
“Very fast shipping”
They experienced excellent service from the company.
“Excellent service”
Very satisfied with UGG purchase and fast delivery.
“Very satisfied UGG!!!And also fast delivery !!! Thank you very much !👍😊”
Delivery was very speedy and item was well packaged.
“Very speedy delivery, well packaged.”
Shoes arrived well wrapped with smooth and fast shipping.
“I received the shoes I ordered, well wrapped.”
Happy with backpack, saved over 300 euros during a 15% sale.
“Very happy with my Gucci backpack.”
Delivery was unbelievably quick and the item was well packed.
“Unbelievably quick delivery & packed well.”
They were grateful for the product's fast delivery.
“I am grateful for the fast delivery of the product.”
Best price, no delivery charge and delivered within two days.
“Best price for Adidas Spezial, no delivery charge, and delivered within 2 days in Paris.”
Customer service failed to resolve issues with a faulty jacket.
“The worst customer service experience I have encoutered.”
Saved about 25% and enjoyed quick shipping and a gorgeous bag.
“I saved about 25% by ordering the bag I wanted through TheDoubleF.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Thedoublef is an online retail platform operating under the name Thedoublef. Shoppers typically consult independent reviews for delivery speed, product condition, returns and customer support when evaluating online fashion retailers.