Reviews show a pattern of fast shipping, careful packaging and repeat customers who appreciate discounts. Product condition and authenticity are commonly praised, and many customers report helpful customer service. However, a small number of reviews cite wrong items received or a protracted returns/repair case with poor follow-up. If you consider buying, check sizing details and keep order and product photos for returns; contact customer support promptly if an issue arises.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service was great and shipment arrived surprisingly early.
“The customer service is great!”
Customer service failed to resolve issues with a faulty jacket.
“The worst customer service experience I have encoutered.”
Happy with backpack, saved over 300 euros during a 15% sale.
“Very happy with my Gucci backpack.”
Received a different T-shirt both times instead of the ordered one.
“I have ordered two times a t shirt, i’ve received both times a different one”
Most reviewers report quick, helpful customer service and prompt assistance; a minority describe slow or unresolved case responses.
Several reviewers highlight discounts, sales and competitive pricing that reduced purchase cost; no significant price complaints reported.
Small sample: reviewers praise an easy-to-use website and express checkout but request clearer sizing information for clothing purchases.
Many reviewers describe authentic items, good condition and careful packaging; a smaller number report wrong items or product defects.
Most mentions cite timely replies and helpful shipment updates; one review describes delayed responses and a lack of follow-up on a complaint.
Overall sentiment is positive: fast delivery, accurate orders and repeat buyers are common, though a few reviewers report faults or wrong items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I LOVE MY PRADA BAG
In 2020, after purchasing a Natural Wool Blend Edition 2005 bag from the Thedoublef online store in Germany, I knew I had acquired my first Prada purse.
It only took two business days for me to receive what I ordered which I was okay with. I couldn’t believe it was on sale for a whopping 50% off, and despite the fact that I had previously discovered it for 40% more than the discounted price at other online merchants.
However, I am pleased with the bag, and I would want to express my gratitude for your loyalty on this occasion as well.
Thank you for your assistance.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Thedoublef is an online retail platform operating under the name Thedoublef. Shoppers typically consult independent reviews for delivery speed, product condition, returns and customer support when evaluating online fashion retailers.