Reviews indicate Terry's Fabrics commonly delivers promptly and offers fabrics and blackout materials that many customers find good quality. Multiple reviewers recommend ordering samples to check texture and colour before committing to large projects. Value for money is mentioned positively by several customers, including sale pricing. Communication is mostly described as helpful, but there is at least one account of unanswered emails and one isolated product-quality complaint. If concerned about sizing or specific items, contact customer support and order samples where available.
Examples from available reviews (Jun 2021 – Feb 2026).
Order delayed and company did not respond to emails.
“The company has not communicated with me”
Goods arrived on time and product quality was excellent.
“the quality is second to none”
Team quickly answered measurement queries and resolved order problem.
“quickly answered by email”
Ordering was easy and delivery prompt, but towels disappointed.
“disappointed with the quality of the Orla Kiely towels.”
Many reviewers report prompt delivery and efficient order handling; a small number report delayed orders and lack of reply to enquiries.
Multiple reviewers explicitly note good prices or sale pricing and call purchases good value for money.
Customers describe straightforward ordering, useful sample services and clear instructions; one reviewer reported a frustrating delay and no responses.
Fabric, curtains and blackout materials are frequently described as good or excellent; there are isolated complaints about a specific towel product.
Most mentions describe helpful email replies and clear instructions; at least one reviewer reported no response to emailed queries.
Overall impressions are positive with repeat purchases, recommendations and punctual delivery; a few reviews note product or communication issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (38) · Reviews (1) · Quotes shortened · As of: February 2026
Customer service were excellent when repairing curtains after two years.
“The customer service team were excellent.”
Service was efficient and on time.
“Efficient and on time”
Fabric and header tape arrived quickly and were good quality.
“Fabric and header tape arrived quickly and were good quality”
Ordering was easy, delivery quick and product as desired.
“Ordering was easy delivery quick. Just what I wanted.”
A really lovely soft throw.
“A really lovely soft throw.”
Good website offering quality items, affordability and prompt delivery.
“Good website. Amazing quality, affordable, prompt response & good delivery time.”
The product had lovely colours.
“lovely colours”
Company contacted customer when cushions were back in stock.
“you got back to me when the cushions were in stock”
Fast service, accurate product description and reasonable prices.
“Fast service. Product was as stated. Prices reasonable.”
Delivery was prompt and as expected.
“Prompt delivery”
Great bedding site with fantastic choice, sales and delivery updates.
“kept informed as to delivery”
Quick delivery and good fabric range, item was desired.
“Quick delivery, good range of fabric, just what I wanted”
Bedding quality exceptional and saved £130 compared to another retailer.
“The quality of the bedding is exceptional.”
Curtains look great, hang well and block out light with quick delivery.
“Do a great job blocking out the light.”
Delivery wait was longer than expected.
“Wait was lengthier than expected.”
Good price, quick delivery and pleased with the product.
“Good price, quick delivery. Very pleased with the product- looks fab”
Fabric matched pictures, was easy to sew and produced pleasing blinds.
“Its easy to sew , I made blinds for my conservatory”
The reviewer described the purchase as great and thanked them.
“Great purchase thank you”
Order was delivered on time.
“Delivered on time.”
Great quality bedding and cushions with very quick delivery.
“Great quality bedding and cushions and very quick delivery.”
Previously good service with well-packed items delivered quickly.
“But arrive fast after putting order in.”
Good value curtains, well made and quickly delivered.
“Fabulous price for floor length curtains”
Roman blind has beautiful colour, fabric quality and arrived quickly.
“Absolutely thrilled with the colours”
Goods arrived on time and product quality was excellent.
“the quality is second to none”
Quick, easy service with great value for money.
“Quick easy service - great value for money”
Product and service were all good.
“All good product service etc”
Pleased with delicate fabric suitable for textile art.
“Very pleased with the fabric”
Prompt service and good quality blackout fabric.
“good quality black out fabric”
The product was great quality overall.
“Great quality item”
Team quickly answered measurement queries and resolved order problem.
“quickly answered by email”
Beautiful fabric made Roman blinds look amazing with quick delivery.
“Beautiful fabric,my Roman blinds look amazing.”
Great service with speedy delivery and clear instructions.
“Speedy delivery and clear instructions.”
Prompt service and good value for money.
“Prompt and value for money”
Had a great experience with the company.
“Great experience”
Wide choice, quality product and fast delivery.
“Lots of choice. Quality product. Fast delivery”
Samples arrived quickly and made choosing fabric much easier.
“made the whole process of choosing fabric much easier”
Lively, high-quality items that look expensive on the bed.
“Really does look expensive.”
Curtains matched desired pattern and colour with prompt delivery.
“just what I was looking for in pattern and colour”
Product matched description and was delivered quickly.
“Product was as described.Quick delivery.”
Ordering was easy and delivery prompt, but towels disappointed.
“disappointed with the quality of the Orla Kiely towels.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Terry's Fabrics is a retail company specialising in fabrics and soft furnishings, offering a range of curtain and upholstery textiles and sample services via online channels. People searching for reviews typically look for information on fabric quality, delivery, samples and customer support. This summary is based solely on provided customer reviews to help consumers assess purchasing, sample ordering and communication expectations.