Reviews Analysed
21
We Collect & Analyse Reviews
Tech in the basket
Experiences & Reviews
Tech in the basket is an online retailer of consumer electronics and accessories, selling phones, tablets, watches and headphones via a web storefront. The shop presents listings for new, boxed items and ships orders to international customers. People researching the company typically look for product authenticity, delivery times, payment options and post‑sale communication.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
25d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most buyers report orders arrive within about 7–14 days; a minority note inaccurate quoted delivery times and that paid 'rushed' options did not help.
Share
Mixed
24%
💰
Value for money
Many reviewers highlight substantially lower prices versus local sellers and describe clear savings as a key reason for buying.
Share
Strong
15%
⚡
User experience
Ordering experiences vary: some find checkout easy, while several report automated processes, limited payment options or problematic 'rushed' payments.
Share
Weak
5%
🔧
Product quality
Reviewers commonly report genuine, factory‑sealed items that work as described; occasional issues relate to supplied accessories (eg wrong adaptor).
Share
Strong
19%
📞
Communication
Communication is inconsistent: multiple customers praise prompt, helpful replies and delivery updates, but some describe automated or poor responses.
Share
Mixed
9%
⭐
Overall experience
Overall feedback is predominantly positive, driven by price and product condition; a smaller group reports delivery or contact problems.
Share
Strong
27%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Do not trust this company
"Ordered a mobile phone through this company. Whole process was ai/automated. Then waited. Delivery date came and went. Tried to contact them via email..."
phil
Trustpilot
Sep 30, 2025
Featured for: Delivery and contact failure example
Quoted delivery times are inaccurate.
"Quoted delivery times are inaccurate. “Rushed Order” payment is a waste of money...."
John Stewart
Trustpilot
Sep 30, 2025
Featured for: Delivery time inaccuracy and rush complaint
Second order from these guys 💪🏼
"Second order from these guys , both times item was 100% genuine , well packaged and turned up with 10 days Superb service and prices ...the earphones..."
Nicholas Barnes
Trustpilot
Sep 30, 2025
Featured for: Repeated orders, genuine items, price
Wrong adaptor supplied
"No issues with my ipad mini, good price & delivered in good time. However, the adaptor supplied has a USB port & the cable supplied has the new smalle..."
Jean
Trustpilot
Sep 30, 2025
Featured for: Accessory mismatch despite good product
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
John Drake-Law
trustpilot.com
Sep 30, 2025
Well packed
Well packed, article as expected. Two weeks from or...
A
A w Matthews
trustpilot.com
Sep 30, 2025
I recently ordered an iPad air m3 2025…
I recently ordered an iPad air m3 2025 blue , arrived after about a week , 100% genuine a in sealed box . This is the second ipad I've ordered, the la...
N
Nicholas Barnes
trustpilot.com
Sep 30, 2025
Second order from these guys 💪🏼
Second order from these guys , both times item was 100% genuine , well packaged and turned up with 10 days Superb service and prices ...the earphones...
J
John Stewart
trustpilot.com
Sep 30, 2025
Quoted delivery times are inaccurate.
Quoted delivery times are inaccurate. “Rushed Order” payment is a waste of money....
d
drterinthomas
trustpilot.com
Sep 30, 2025
Took two weeks to deliver but good…
Took two weeks to deliver but goo...
w
william mccluskey
trustpilot.com
Sep 30, 2025
Excellent service
The headphones were well priced, communication was great, deli...
K
KehindeBakare
trustpilot.com
Sep 30, 2025
Fantastic product and working perfectly…
Fantastic product and...
R
RichardWoodall
trustpilot.com
Sep 30, 2025
Good delivery and great to use
Good delivery a...
G
Gordon
trustpilot.com
Sep 30, 2025
Always great prices and reliable prompt…
Always great prices and reliable prompt se...
D
Dan
trustpilot.com
Sep 30, 2025
Great if price is your motivator!
Overall great service. Was very skeptical after reading reviews on various websites, so bought on credit card. Delivery was 10 days fro...
p
phil
trustpilot.com
Sep 30, 2025
Do not trust this company
Ordered a mobile phone through this company. Whole process was ai/automated. Then waited. Delivery date came and went. Tried to contact them via email...
J
Jean
trustpilot.com
Sep 30, 2025
Wrong adaptor supplied
No issues with my ipad mini, good price & delivered in good time. However, the adaptor supplied has a USB port & the cable supplied has the new smalle...
B
Briggs
trustpilot.com
Sep 30, 2025
Great price & service
...
J
Jude
trustpilot.com
Sep 30, 2025
Great service, exceptional price.
Great service and the item was exactly as described (Google Pixel 8a mobile). No issues with the phone and came in the original factory sealed box....
S
Shaun Sewell
trustpilot.com
Sep 30, 2025
Great experience
...
G
Geoffrey Hewitson
trustpilot.com
Sep 30, 2025
Easy to order
Easy to order, excellent price and s...
J
James
trustpilot.com
Sep 30, 2025
Great products at the cheapest prices
Great products at the cheapest prices - bought an iPad Pro M4 for...
M
Mark B
trustpilot.com
Sep 30, 2025
Samsung 7 watch
Item as described excellent delivery time, and well pack...
M
Mt's Graham
trustpilot.com
Sep 30, 2025
Kept updated on delivery
Kept updated on delivery . Fast friendly replied wh...
M
MS
trustpilot.com
Sep 30, 2025
Genuine products
Genuine product/s. Delivery took time b...
Conclusion
Reviews indicate Tech in the basket consistently offers competitive prices and many customers receive genuine, factory‑sealed electronics. Typical delivery times cited are around one to two weeks; several buyers note tracking updates and responsive replies, but others report missed delivery estimates and limited responses. A few buyers received incorrect accessories (for example UK users given US plugs) and some mention constrained payment choices like PayPal only. If you consider ordering, check the seller's stated delivery window, confirm payment methods before purchase, and inspect accessories on arrival.