Reviews indicate Tech in the basket consistently offers competitive prices and many customers receive genuine, factory‑sealed electronics. Typical delivery times cited are around one to two weeks; several buyers note tracking updates and responsive replies, but others report missed delivery estimates and limited responses. A few buyers received incorrect accessories (for example UK users given US plugs) and some mention constrained payment choices like PayPal only. If you consider ordering, check the seller's stated delivery window, confirm payment methods before purchase, and inspect accessories on arrival.
Examples from available reviews (Nov 2021 – Feb 2026).
Automated process, missed delivery and unresponsive customer contact led to distrust.
“Delivery date came and went.”
Delivery times inaccurate and communications poor; iPad arrived eventually.
“Quoted delivery times are inaccurate.”
Second order arrived in ten days, genuine and well packaged.
“100% genuine , well packaged and turned up with 10 days”
iPad fine, but supplied adaptor wrong and US plug unsuitable for UK.
“However, the adaptor supplied has a USB port & the cable supplied has the new smaller port (don't know what its called) .”
Most buyers report orders arrive within about 7–14 days; a minority note inaccurate quoted delivery times and that paid 'rushed' options did not help.
Many reviewers highlight substantially lower prices versus local sellers and describe clear savings as a key reason for buying.
Ordering experiences vary: some find checkout easy, while several report automated processes, limited payment options or problematic 'rushed' payments.
Reviewers commonly report genuine, factory‑sealed items that work as described; occasional issues relate to supplied accessories (eg wrong adaptor).
Communication is inconsistent: multiple customers praise prompt, helpful replies and delivery updates, but some describe automated or poor responses.
Overall feedback is predominantly positive, driven by price and product condition; a smaller group reports delivery or contact problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Received delivery updates and fast, friendly email replies; arrived on time.
“Kept updated on delivery . Fast friendly replied when I emailed regarding a query . Delivery in time .”
Product genuine and safely packaged, though delivery took time.
“Genuine product/s. Delivery took time but it arrived safely and packaged well.”
iPad delivered undamaged, works great, and competitively priced.
“Just bought an ipad from techinthebasket, and am very happy with it, delivered undamaged, works great, and competitive price, thankyou.”
Pixel Buds Pro 2 arrived within quoted time; good service and price.
“arrived within the quoted delivery time.”
Company allegedly dissolved and unresponsive; warranty and recourse concerns.
“SCAM COMPANY”
Samsung S24 Ultra arrived boxed, sealed and within the promised time.
“arrived boxed and sealed”
Customer received Nintendo Switch OLED within promised time and was satisfied.
“my order arrived at my house within the promised time, 6 to 8 business days.”
iPad purchased at competitive price; good communication and delivery as stated.
“Communication was good including fast response to a couple of emails.”
They sent the wrong phone and customer service responded very slowly.
“Sent completely wrong phone.”
AirPods couldn't be registered, raising authenticity concerns and poor support.
“they couldn't be registered.”
Returned wrong model and received refund; later phone arrived on time.
“got a refund without any problems.”
They only use email and never answer, so no customer service.
“No customer service.”
EarPods were defective and customer support failed to help.
“Product defective,”
Royal Mail lost earbuds; promised refund never arrived and emails ignored.
“Prices look good but if things go wrong you're on your own.”
iPad arrived locked with Remote Management and customer service was unresponsive.
“came preconfigured with Remote Management”
Switch was left unsecured in garden and customer service were rude.
“left in my front garden (plant pot)”
Emails ignored and company allegedly shipped a China model phone incompatible with UK.
“NO ONE HAS EVER COME BACK TO ME”
Device lacked European registration and their customer service refused warranty support.
“They sell devices without European registration.”
I had been hunting for a Samsung Galaxy Watch for a long time, but it was only available in the United States.
It is extremely tough to locate one when it is not yet available in Singapore.
I happened to this vendor by chance, and I have no regrets.
The watch arrived on time, in excellent condition, and works well.
Furthermore, they are quite responsive to my questions.
I wholeheartedly recommend this seller!
This is my first smartwatch.
I appreciate that it can read my text messages to me while I'm driving.
It displays the time, counts my steps, and reminds me to stand up every hour.
The battery life is adequate, the smart hub is superb, and the ability to download apps makes this a fantastic smart watch all around.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Tech in the basket is an online retailer of consumer electronics and accessories, selling phones, tablets, watches and headphones via a web storefront. The shop presents listings for new, boxed items and ships orders to international customers. People researching the company typically look for product authenticity, delivery times, payment options and post‑sale communication.