Reviewer feedback shows Sweatband often delivers quickly with accurate product descriptions and competitive pricing, making it a reasonable option for sports equipment. Multiple customers praise packaging, prompt delivery and responsive customer service when issues arise. However, there are isolated reports of lost shipments and unresolved refunds that prospective buyers should note. Before purchasing, check delivery tracking, refund policies and contact options to reduce the chance of an unresolved issue.
Examples from available reviews (Feb 2023 – Feb 2026).
The site offered high-quality sports gear with smooth checkout and timely delivery.
“My order arrived in a timely manner and everything was packaged securely with no damage or defects.”
Ordered gloves never arrived and no refund or resolution was provided.
“Ordered gloves 3 weeks ago and they never came”
Missing item was resent via tracked next-day delivery; excellent customer service.
“Excellent customer service!”
Purchased a Reebok treadmill; staff were helpful and delivery was speedy.
“I CAN'T RECOMMEND THEM HIGHLY ENOUGH”
Delivery and order handling are regularly described as fast and careful; a few customers report missed or lost shipments that caused unresolved issues.
Many reviewers report competitive pricing and occasional discounts, with several specifically calling out good value for weights, bikes and treadmills.
Website navigation, checkout and product setup are often praised, but some customers encountered limitations with phone ordering and ordering channels.
Products are generally described as matching descriptions and performing well; multiple customers report satisfaction with equipment like treadmills and rackets.
Customer service interactions are frequently described as helpful and proactive, though a minority of reviews mention poor or delayed follow-up about lost items.
Most reviewers report positive overall experiences and recommend the retailer, with a small number citing unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: February 2026
Good selection of tennis shoes and fast delivery.
“Good choice of tennis shoes, delivered quickly”
Missing item was resent via tracked next-day delivery; excellent customer service.
“Excellent customer service!”
Orders were always on time and the reviewer was well informed.
“always on time, well informed”
Service and price were both described as fantastic.
“Fantastic service and price”
The order was delivered very quickly to the customer.
“Order & delivered very quickly”
Great price and very quick, inexpensive delivery; reviewer recommends.
“Great price, super fast cheap delivery, would not hesitate to recommend”
Products had good prices and the delivery was satisfactory.
“Good prices and delivery”
Service was first class and the racket played well.
“Service from Sweatband was first class”
Reviewer praised brilliant customer service and prompt replies.
“their customer service is brilliant.”
Item was delivered very quickly.
“Delivered very quickly.”
Delivery was delayed and replacement arrived faulty, but staff refunded promptly.
“Prompt refund and communication from staff.”
Item arrived quickly and was well packaged.
“Arrived quickly and well packaged.”
Item arrived quickly and the purchase was very easy.
“Arrived quickly and a very easy experience”
Great company to purchase from with great communication.
“Great company to purchase from with great Communication”
I recently purchased some sports equipment from Sweatband.com and had a great customer experience. The website was easy to navigate with clear categories for all types of sporting goods. I found the prices to be competitive compared to other online retailers, especially considering the quality of the products they offer.
What stood out most to me was their wide range of curated products from top brands in each category. It feels like they have carefully selected only the best options so customers don't have to waste time sifting through inferior items.
The checkout process was smooth and hassle-free, with ample payment options available. My order arrived in a timely manner and everything was packaged securely with no damage or defects.
Overall, I highly recommend Sweatband.com for anyone looking for quality sports and fitness equipment at affordable prices. Their passion for active living really shines through both on their website as well as in their products offerings.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sweatband is an online retailer specialising in sports and fitness equipment, offering a range of items such as treadmills, exercise bikes, weights and racquets. The site typically provides product listings, payment options and delivery services for consumers seeking home or gym equipment. Customers researching Sweatband often look for information on shipping, returns and customer support before purchase. This summary focuses on aggregated review insights to help shoppers compare service, value and product reliability.