Reviewer feedback shows Sweatband often delivers quickly with accurate product descriptions and competitive pricing, making it a reasonable option for sports equipment. Multiple customers praise packaging, prompt delivery and responsive customer service when issues arise. However, there are isolated reports of lost shipments and unresolved refunds that prospective buyers should note. Before purchasing, check delivery tracking, refund policies and contact options to reduce the chance of an unresolved issue.
Examples from available reviews (Feb 2023 – Feb 2026).
The site offered high-quality sports gear with smooth checkout and timely delivery.
“My order arrived in a timely manner and everything was packaged securely with no damage or defects.”
Ordered gloves never arrived and no refund or resolution was provided.
“Ordered gloves 3 weeks ago and they never came”
Missing item was resent via tracked next-day delivery; excellent customer service.
“Excellent customer service!”
Purchased a Reebok treadmill; staff were helpful and delivery was speedy.
“I CAN'T RECOMMEND THEM HIGHLY ENOUGH”
Delivery and order handling are regularly described as fast and careful; a few customers report missed or lost shipments that caused unresolved issues.
Many reviewers report competitive pricing and occasional discounts, with several specifically calling out good value for weights, bikes and treadmills.
Website navigation, checkout and product setup are often praised, but some customers encountered limitations with phone ordering and ordering channels.
Products are generally described as matching descriptions and performing well; multiple customers report satisfaction with equipment like treadmills and rackets.
Customer service interactions are frequently described as helpful and proactive, though a minority of reviews mention poor or delayed follow-up about lost items.
Most reviewers report positive overall experiences and recommend the retailer, with a small number citing unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: February 2026
Treadmill arrived quickly and met the reviewer's needs.
“Great treadmill. Exactly what I needed.”
Padel racket was great value and delivered very fast.
“Great product at a great price and very fast delivery.”
Product was good quality and delivery was satisfactory.
“Good quality and delivery.”
Good value, fast delivery, excellent communication and positive delivery experience.
“super fast delivery, kept well informed of every stage”
First order arrived well packaged, on time, and competitively priced.
“delivered well packaged on time”
Weight bench was good quality, affordable, and delivered quickly.
“Good quality weight bench at an affordable price delivered quickly”
Item was well packed and delivery was very fast.
“Well Packed and Super Fast”
Reviewer experienced great service from the company.
“Great service”
The item was great and delivery was quick and efficient.
“Great item with quick efficient delivery.”
Excellent customer service and the reviewer would recommend.
“Excellent customer service would definitely recommend”
Communication was very good and delivery was speedy.
“Very good communication, speedy delivery.”
Faced delivery and discount issues but customer service resolved them promptly.
“they were attentive and fast responding.”
Service was helpful and prompt; reviewer was well pleased.
“Very helpful and prompt service.”
Replacement arrived quickly but was faulty; returns and refund handled well.
“Sadly the unit did not work.”
Product represented good value and was delivered quickly.
“Good value. Quick delivery.”
Reebok treadmill was good value and easy to assemble alone.
“easy to put together did it on my own.”
Issue caused by manufacturer was resolved with helpful support from Sweatband.
“they were most helpful!”
Product was good, well wrapped, and delivered within 48 hours.
“Quick delivery within 48hrs.”
Reviewer reported a great experience with the company.
“Great experience”
New tennis racket was delivered in just under 24 hours.
“delivered in just under 24 hours.”
Order process was simple and delivery was super quick.
“The order process was simple, straightforward and delivery was super quick!”
Service was excellent and delivery was very fast.
“Excellent service very fast delivery.”
Product fit perfectly and delivery was quick with great service.
“Fit the U90s perfectly.”
Easy to set up, comfortable bike at a great price with careful delivery.
“Reebok Sprint Exercise Bike is perfect”
Quality weights offered good value and quick delivery.
“Great value quality weights, quick delivery too !”
The customer experienced great service from the company.
“Great service”
Reviewer loved the racket and enjoys playing with it.
“Love playing with it”
Reviewer states the product was great value.
“great value”
The item arrived quickly, reviewer expressed thanks.
“Arrived quickly thanks”
Excellent service with next-day delivery and strong recommendation.
“Excellent service, delivered next day.”
Ordering by phone was not allowed, though price and delivery were first class.
“it wasn’t possible to verbally place an order there and then.”
Received exactly the ordered item with quick delivery.
“Exactly what I ordered and quick delivery”
Goods arrived promptly and the reviewer was happy with the product.
“very happy with product”
Good quality goods were well priced and delivered on time.
“Good value pricing on good quality goods which were delivered on time!!”
Ordered gloves never arrived and no refund or resolution was provided.
“Ordered gloves 3 weeks ago and they never came”
Purchased a Reebok treadmill; staff were helpful and delivery was speedy.
“I CAN'T RECOMMEND THEM HIGHLY ENOUGH”
Items were delivered with care, well packaged, and as described.
“Delivered with care.”
Products had reasonable prices and were delivered quickly.
“Quick delivery reasonable prices”
Product matched description and was offered at a good price.
“Good price Product as mentioned”
Online customer service secured the reviewer's first 5% discount.
“The person went out of the way to ensure that I got my first 5% discount.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sweatband is an online retailer specialising in sports and fitness equipment, offering a range of items such as treadmills, exercise bikes, weights and racquets. The site typically provides product listings, payment options and delivery services for consumers seeking home or gym equipment. Customers researching Sweatband often look for information on shipping, returns and customer support before purchase. This summary focuses on aggregated review insights to help shoppers compare service, value and product reliability.