Reviews Analysed
21
We Collect & Analyse Reviews
Sweatband
Experiences & Reviews
Sweatband is an online retailer specialising in sports and fitness equipment, offering a range of items such as treadmills, exercise bikes, weights and racquets. The site typically provides product listings, payment options and delivery services for consumers seeking home or gym equipment. Customers researching Sweatband often look for information on shipping, returns and customer support before purchase. This summary focuses on aggregated review insights to help shoppers compare service, value and product reliability.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Delivery and order handling are regularly described as fast and careful; a few customers report missed or lost shipments that caused unresolved issues.
Share
Strong
25%
💰
Value for money
Many reviewers report competitive pricing and occasional discounts, with several specifically calling out good value for weights, bikes and treadmills.
Share
Strong
16%
⚡
User experience
Website navigation, checkout and product setup are often praised, but some customers encountered limitations with phone ordering and ordering channels.
Share
Mixed
7%
🔧
Product quality
Products are generally described as matching descriptions and performing well; multiple customers report satisfaction with equipment like treadmills and rackets.
Share
Strong
15%
📞
Communication
Customer service interactions are frequently described as helpful and proactive, though a minority of reviews mention poor or delayed follow-up about lost items.
Share
Mixed
8%
⭐
Overall experience
Most reviewers report positive overall experiences and recommend the retailer, with a small number citing unresolved delivery or refund problems.
Share
Strong
29%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (February 2023 – September 2025).
Sweatband.com - A Passionate Provider of Top-Quality Sports Equipment
"I recently purchased some sports equipment from Sweatband.com and had a great customer experience. The website was easy to navigate with clear categories for all types of sporting goods. I found the prices to be competitive compared to other online retailers, especially considering the quality of the products they offer. What stood out most to me was their wide range of curated products from top brands in each category. It feels like they have carefully selected only the best options so customers don't have to waste time sifting through inferior items. The checkout process was smooth and hassle-free, with ample payment options available. My order arrived in a timely manner and everything was packaged securely with no damage or defects. Overall, I highly recommend Sweatband.com for anyone looking for quality sports and fitness equipment at affordable prices. Their passion for active living really shines through both on their website as well as in their products offerings."
Mrs. Camila Simonis II
Collected.reviews
Feb 28, 2023
Featured for: detailed balanced positive review
Ordered gloves 3 weeks ago and they…
"Ordered gloves 3 weeks ago and they never came, no refund has been sent. But they rang me 2 weeks after to let me know it was lost in tra..."
Jamal Hinkson
Trustpilot
Sep 30, 2025
Featured for: unresolved lost delivery complaint
Part of my order was missed off but…
"Part of my order was missed off but Sweatband sent it out straig..."
Tracy
Trustpilot
Sep 30, 2025
Featured for: missed item resolved quickly
MY OLD TREADMILL GAVE UP AFTER 14 YEARS
"MY OLD TREADMILL GAVE UP AFTER 14 YEARS, I SEARCHED THE INTERNET FOR A NEW ONE SWEATBAND.COM SHOWED VERY COMPETITIVE PRICES. I PURCHASED A REEBOK GT40..."
Sylvia Canacott
Trustpilot
Sep 30, 2025
Featured for: praises sales and technical support
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Stuart Whale
trustpilot.com
Sep 30, 2025
Reebok Sprint Exercise Bike is perfect
Reebok Sprint Exercise Bike is perfect, easy setup, comfortabl...
S
Simon
trustpilot.com
Sep 30, 2025
Great value quality weights
Great value quality weig...
S
Simon Tarrel
trustpilot.com
Sep 30, 2025
Quick delivery
...
M
Matthew king
trustpilot.com
Sep 30, 2025
Great racket
Great racket. Lov...
K
Kevin Gray
trustpilot.com
Sep 30, 2025
great value
...
L
LAURA G
trustpilot.com
Sep 30, 2025
Arrived quickly thanks
...
K
Kenny Mather
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service, delivere...
R
Richard
trustpilot.com
Sep 30, 2025
Everything experienced was very…
Everything experienced was very acceptable apart from being told on their phone that it wasn’t possible to verbally...
C
Customer
trustpilot.com
Sep 30, 2025
Exactly what I ordered and quick…
Exactly what I order...
D
Daniel Hart
trustpilot.com
Sep 30, 2025
After placing order goods arrived in…
After placing order goods arrived in...
p
peter lee
trustpilot.com
Sep 30, 2025
Good value pricing on good quality…
Good value pricing on good quality...
J
Jamal Hinkson
trustpilot.com
Sep 30, 2025
Ordered gloves 3 weeks ago and they…
Ordered gloves 3 weeks ago and they never came, no refund has been sent. But they rang me 2 weeks after to let me know it was lost in tra...
S
Sylvia Canacott
trustpilot.com
Sep 30, 2025
MY OLD TREADMILL GAVE UP AFTER 14 YEARS
MY OLD TREADMILL GAVE UP AFTER 14 YEARS, I SEARCHED THE INTERNET FOR A NEW ONE SWEATBAND.COM SHOWED VERY COMPETITIVE PRICES. I PURCHASED A REEBOK GT40...
R
Rutters
trustpilot.com
Sep 30, 2025
All good
All good. Delivered with care. Safe, secure packaging. Item/s as...
K
Keith Sheead
trustpilot.com
Sep 30, 2025
Quick delivery reasonable prices
Quick delivery r...
U
Uday Bannur c
trustpilot.com
Sep 30, 2025
Good price
Good price Prod...
A
Abhushan Gautam
trustpilot.com
Sep 30, 2025
Loved the customer service online
Loved the customer service online. The person went out...
J
Judith Dodson
trustpilot.com
Sep 30, 2025
Good choice of tennis shoes
Good choice of tennis s...
T
Tracy
trustpilot.com
Sep 30, 2025
Part of my order was missed off but…
Part of my order was missed off but Sweatband sent it out straig...
D
Dodgski
trustpilot.com
Sep 30, 2025
Ordered a few things from the site and…
Ordered a few things from the site and always on time, w...
Conclusion
Reviewer feedback shows Sweatband often delivers quickly with accurate product descriptions and competitive pricing, making it a reasonable option for sports equipment. Multiple customers praise packaging, prompt delivery and responsive customer service when issues arise. However, there are isolated reports of lost shipments and unresolved refunds that prospective buyers should note. Before purchasing, check delivery tracking, refund policies and contact options to reduce the chance of an unresolved issue.