Reviews often mention very fast delivery and quick, responsive customer service. Shoppers also point to good prices and solid product quality across several categories. A few orders did not arrive or arrived faulty. Some issues were resolved with refunds or replacements, while one non-delivery stayed unresolved in this set.
Examples from available reviews (Feb 2023 – Mar 2026).
Padel racket was great value and delivered very fast.
“Great product at a great price and very fast delivery.”
Excellent customer service and the reviewer would recommend.
“Excellent customer service would definitely recommend”
Ordered gloves never arrived and no refund or resolution was provided.
“Ordered gloves 3 weeks ago and they never came”
Delivery was delayed and replacement arrived faulty, but staff refunded promptly.
“Prompt refund and communication from staff.”
Several reviews praise staff for quick, attentive replies and for fixing issues. Deliveries are frequently described as careful and fast. A small number of customers report faulty units or missing items that needed follow-up.
Reviewers repeatedly describe the pricing as competitive and good value. They mention low delivery costs and fair product prices. Negative comments about value appear only rarely in the set.
Customers describe the online ordering process as simple, with fast fulfilment. Several also mention easy assembly for larger items. One review noted that ordering by phone was not possible.
Many buyers say the products match the descriptions and meet their quality expectations. A few isolated reviews mention faulty replacements or units that did not work. When problems came up, staff often provided refunds or arranged replacements.
Many reviews mention order tracking and proactive updates. Customers often praise fast replies from customer service. Complaints about communication are uncommon in this collection.
Most reviews are positive, repeatedly citing fast delivery, helpful service and good value. A smaller group reports delivery failures or product faults, which stands out against the many five-star ratings. In several cases, negative fulfilment issues were addressed with refunds or replacements.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (14) · Reviews (1) · Quotes shortened · As of: March 2026
Treadmill arrived quickly and met the reviewer's needs.
“Great treadmill. Exactly what I needed.”
Padel racket was great value and delivered very fast.
“Great product at a great price and very fast delivery.”
Product was good quality and delivery was satisfactory.
“Good quality and delivery.”
Good value, fast delivery, excellent communication and positive delivery experience.
“super fast delivery, kept well informed of every stage”
First order arrived well packaged, on time, and competitively priced.
“delivered well packaged on time”
Weight bench was good quality, affordable, and delivered quickly.
“Good quality weight bench at an affordable price delivered quickly”
Item was well packed and delivery was very fast.
“Well Packed and Super Fast”
Reviewer experienced great service from the company.
“Great service”
The item was great and delivery was quick and efficient.
“Great item with quick efficient delivery.”
Excellent customer service and the reviewer would recommend.
“Excellent customer service would definitely recommend”
Communication was very good and delivery was speedy.
“Very good communication, speedy delivery.”
Faced delivery and discount issues but customer service resolved them promptly.
“they were attentive and fast responding.”
Service was helpful and prompt; reviewer was well pleased.
“Very helpful and prompt service.”
Replacement arrived quickly but was faulty; returns and refund handled well.
“Sadly the unit did not work.”
Product represented good value and was delivered quickly.
“Good value. Quick delivery.”
Reebok treadmill was good value and easy to assemble alone.
“easy to put together did it on my own.”
Issue caused by manufacturer was resolved with helpful support from Sweatband.
“they were most helpful!”
Product was good, well wrapped, and delivered within 48 hours.
“Quick delivery within 48hrs.”
Reviewer reported a great experience with the company.
“Great experience”
New tennis racket was delivered in just under 24 hours.
“delivered in just under 24 hours.”
Order process was simple and delivery was super quick.
“The order process was simple, straightforward and delivery was super quick!”
Service was excellent and delivery was very fast.
“Excellent service very fast delivery.”
Product fit perfectly and delivery was quick with great service.
“Fit the U90s perfectly.”
Easy to set up, comfortable bike at a great price with careful delivery.
“Reebok Sprint Exercise Bike is perfect”
Quality weights offered good value and quick delivery.
“Great value quality weights, quick delivery too !”
The customer experienced great service from the company.
“Great service”
Reviewer loved the racket and enjoys playing with it.
“Love playing with it”
Reviewer states the product was great value.
“great value”
The item arrived quickly, reviewer expressed thanks.
“Arrived quickly thanks”
Excellent service with next-day delivery and strong recommendation.
“Excellent service, delivered next day.”
Ordering by phone was not allowed, though price and delivery were first class.
“it wasn’t possible to verbally place an order there and then.”
Received exactly the ordered item with quick delivery.
“Exactly what I ordered and quick delivery”
Goods arrived promptly and the reviewer was happy with the product.
“very happy with product”
Good quality goods were well priced and delivered on time.
“Good value pricing on good quality goods which were delivered on time!!”
Ordered gloves never arrived and no refund or resolution was provided.
“Ordered gloves 3 weeks ago and they never came”
Purchased a Reebok treadmill; staff were helpful and delivery was speedy.
“I CAN'T RECOMMEND THEM HIGHLY ENOUGH”
Items were delivered with care, well packaged, and as described.
“Delivered with care.”
Products had reasonable prices and were delivered quickly.
“Quick delivery reasonable prices”
Product matched description and was offered at a good price.
“Good price Product as mentioned”
Online customer service secured the reviewer's first 5% discount.
“The person went out of the way to ensure that I got my first 5% discount.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sweatband is a UK retailer that focuses on sports and fitness equipment and footwear. Its online shop shows products with prices and sizing details and offers secure checkout. Shoppers can browse brand and product pages and reach support through the listed contact channels. The site targets both recreational and performance customers looking for tennis, gym and running equipment, apparel and footwear.