Reviews Analysed
21
We Collect & Analyse Reviews
Stock Must Go
Experiences & Reviews
Stock Must Go is an online seller focusing on refurbished and surplus consumer electronics. Customers typically evaluate listing condition, delivery options and after‑sales support when researching the company. This summary helps people seeking reviews to weigh common experiences on delivery, product condition, pricing and customer contact.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
13d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Most reviewers report quick delivery and professional handling; a few complaints cite non‑delivery, delayed refunds or lack of follow‑up from the seller.
Share
Strong
24%
💰
Value for money
Several reviewers explicitly note competitive pricing and good value for the device specifications, often motivating repeat purchases.
Share
Strong
13%
⚡
User experience
One review mentions an easy-to-navigate website; most feedback concentrates on delivery, condition and price rather than site usability.
Share
Mixed
1%
🔧
Product quality
Many buyers state items arrive 'as described' in very good or pristine condition and function correctly; a small number note minor cosmetic marks.
Share
Strong
24%
📞
Communication
Where mentioned, customer service is often described positively; however a few reviews report no response about missing items or refunds.
Share
Mixed
6%
⭐
Overall experience
Overall impressions are largely positive with recommendations and repeat purchases common; a minority describe unresolved delivery or refund problems.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2022 – September 2025).
Positive Review: My Satisfied Experience Buying Refurbished Laptop from Stock Must Go
"I recently purchased a refurbished laptop from Stock Must Go and had a very positive experience with their service. The website was easy to navigate, making it simple for me to find what I was looking for. What stood out to me the most was the competitive pricing, which allowed me to purchase a laptop that would have been outside of my budget if bought new. Despite being refurbished, the product arrived in excellent condition and looked as good as new. The shipping process was quick and efficient, with my laptop arriving within just a few days of ordering it. I appreciated that there were no hidden fees or charges when I made my purchase. Overall, I am very satisfied with my experience buying from Stock Must Go and will definitely consider purchasing other tech products through them in the future."
Dr. Mireille Kuphal MD
Collected.reviews
Mar 17, 2022
Featured for: mentions website, delivery, price
Great quality product
"Great quality product, packaged securely and delivered reall..."
Helen Marsh
Trustpilot
Sep 30, 2025
Featured for: explicit product quality and price
Quick delivery great customer service
"Quick delivery gre..."
ANDREW ANDERSON
Trustpilot
Sep 30, 2025
Featured for: highlights quick delivery and service
I ordered a ps5 controller payment took…
"I ordered a ps5 controller payment took didn't..."
Callum Doherty
Trustpilot
Sep 30, 2025
Featured for: example of non‑delivery and silence
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Luke Askinazy
trustpilot.com
Sep 30, 2025
Quick and good price
...
R
Robert
trustpilot.com
Sep 30, 2025
After being massively messed around by…
After being massively messed around by Backmarket, I took a chance on SMG and I am very impressed. I got a MacBook Pro and the SSD capacity...
A
Amer Jammeli
trustpilot.com
Sep 30, 2025
Pc monitor
...
J
Jules
trustpilot.com
Sep 30, 2025
Refurbished Laptop
Product as described in Pristine condition and fast d...
R
R Phillips
trustpilot.com
Sep 30, 2025
Good customer experience
The product came as advertised. Speedy delivery. Immaculate con...
N
Nick Rollinson
trustpilot.com
Sep 30, 2025
Great condition. As described.
Great condition...
A
ANDREW ANDERSON
trustpilot.com
Sep 30, 2025
Quick delivery great customer service
Quick delivery gre...
S
Simon Rigden
trustpilot.com
Sep 30, 2025
I was looking for a second Monitor this…
I was looking for a second Monitor this was just the right price and...
D
Duncan Burke
trustpilot.com
Sep 30, 2025
Great Service.
I bought a refurbished Oculus Quset 2, it was delivered promptly and it was in amazing condit...
H
Helen Marsh
trustpilot.com
Sep 30, 2025
Great quality product
Great quality product, packaged securely and delivered reall...
M
MISS CATHERINE PHELAN
trustpilot.com
Sep 30, 2025
First time buying from u and would…
First time buying from u and would definitely buy...
I
IW
trustpilot.com
Sep 30, 2025
Swift and efficient service
Swift and efficient service, item is exa...
R
Reg Fisher
trustpilot.com
Sep 30, 2025
Excellent Seller
The soundbar was in very good condition. The seller was very helpful....
G
Giles
trustpilot.com
Sep 30, 2025
Fast delivery and items working…
Fast delivery and items wo...
C
Callum Doherty
trustpilot.com
Sep 30, 2025
I ordered a ps5 controller payment took…
I ordered a ps5 controller payment took didn't...
M
Martin Wollaston
trustpilot.com
Sep 30, 2025
Excellent product
Excellent product. Operating...
F
Frankie Barnes
trustpilot.com
Sep 30, 2025
Didn’t get my order and didn’t get my…
Didn’t get my order and...
m
mrs susan veale
trustpilot.com
Sep 30, 2025
Placed my order came within days looks…
Placed my order came within day...
H
Henry Grover
trustpilot.com
Sep 30, 2025
Short delivery and product amazing
Short delivery an...
J
Joanne Cash
trustpilot.com
Sep 30, 2025
Could not fault the service received.
Could not fault th...
Conclusion
Reviews show a pattern of fast delivery, accurate item descriptions and competitive pricing for refurbished electronics; many customers report items arriving in very good condition. Several reviewers explicitly recommend the seller and say they would buy again. However, a small number of reviews describe failures to receive orders and lack of replies about refunds, so check order tracking and return/refund policies before purchasing. For prospective buyers, review product grading, confirm warranty or return options and keep order communications (emails/tracking) saved in case follow‑up is needed.