Reviews show a pattern of fast delivery, accurate item descriptions and competitive pricing for refurbished electronics; many customers report items arriving in very good condition. Several reviewers explicitly recommend the seller and say they would buy again. However, a small number of reviews describe failures to receive orders and lack of replies about refunds, so check order tracking and return/refund policies before purchasing. For prospective buyers, review product grading, confirm warranty or return options and keep order communications (emails/tracking) saved in case follow‑up is needed.
Examples from available reviews (Mar 2022 – Feb 2026).
Customer had a positive experience due to price, condition and quick shipping.
“arrived in excellent condition and looked as good as new.”
High-quality product packaged securely and delivered quickly at excellent price.
“Great quality product, packaged securely and delivered really quickly”
Delivery was quick and customer service was great.
“Quick delivery great customer service”
Payment taken but controller never arrived and emails went unanswered.
“payment took didn't receive the item emailed them heard nothing back”
Most reviewers report quick delivery and professional handling; a few complaints cite non‑delivery, delayed refunds or lack of follow‑up from the seller.
Several reviewers explicitly note competitive pricing and good value for the device specifications, often motivating repeat purchases.
One review mentions an easy-to-navigate website; most feedback concentrates on delivery, condition and price rather than site usability.
Many buyers state items arrive 'as described' in very good or pristine condition and function correctly; a small number note minor cosmetic marks.
Where mentioned, customer service is often described positively; however a few reviews report no response about missing items or refunds.
Overall impressions are largely positive with recommendations and repeat purchases common; a minority describe unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Payment taken but controller never arrived and emails went unanswered.
“payment took didn't receive the item emailed them heard nothing back”
Product worked within minutes of delivery.
“Operating within minutes from delivery”
Order not received and no refund issued.
“Didn’t get my order and didn’t get my money back”
Order arrived within days and appears like new.
“came within days looks new up to now brilliant”
Delivery was quick and the product was amazing.
“Short delivery and product amazing”
Customer felt the service received was flawless.
“Could not fault the service received.”
Reports funds taken and access to account denied.
“THEY TOOK MY INVESTMENT AND DENIED MY ACCESS TO MY ACCOUNT”
Says company demanded repeated payments and blocked withdrawals.
“they said i need to complete the 1 last recharge of 50k”
Received faulty monitor and experienced poor customer service.
“the monitor was faulty and not working.”
Claims company blocked withdrawals; funds recovered by asset recovery.
“This company makes it impossible to withdraw your money.”
Phone had battery issues and company refused refund after return.
“Their customer service is zero.”
Sent wrong laptop model and customer service response was poor.
“they sent the wrong model out”
Long hold times and repetitive queue announcements when calling.
“have been 4th in the queue for the past 35 minutes.”
Support absent and wrong item sent, reviewer urges not to use company.
“Please DO NOT use this company to buy refurbished items.”
Item missing attachments but refund and returns were handled promptly.
“5* for the overall handling of it.”
I recently purchased a refurbished laptop from Stock Must Go and had a very positive experience with their service. The website was easy to navigate, making it simple for me to find what I was looking for.
What stood out to me the most was the competitive pricing, which allowed me to purchase a laptop that would have been outside of my budget if bought new. Despite being refurbished, the product arrived in excellent condition and looked as good as new.
The shipping process was quick and efficient, with my laptop arriving within just a few days of ordering it. I appreciated that there were no hidden fees or charges when I made my purchase.
Overall, I am very satisfied with my experience buying from Stock Must Go and will definitely consider purchasing other tech products through them in the future.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Stock Must Go is an online seller focusing on refurbished and surplus consumer electronics. Customers typically evaluate listing condition, delivery options and after‑sales support when researching the company. This summary helps people seeking reviews to weigh common experiences on delivery, product condition, pricing and customer contact.