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We Collect & Analyse Reviews

SnowInn
Experiences & Reviews

SnowInn is an online retailer specialising in winter-sports equipment and apparel for skiing and snowboarding. The site typically lists technical products such as boots, helmets, goggles and snowsuits from multiple brands. Consumers often consult third-party reviews to check product fit, delivery reliability and return policies before purchasing.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 13d
Overall Rating
4.2

Our Analysis

🎯

Service quality

Many customers report helpful, professional support and straightforward exchanges; a minority report slow refunds and problems with return handling.

Share
10%
Mixed
💰

Value for money

Reviewers frequently note good prices or strong value for money, with several calling particular purchases a good deal.

Share
9%
Strong
⚡

User experience

Ordering is often described as easy with wide selection, but multiple reviews call out slow processing or inaccurate stock information.

Share
20%
Mixed
🔧

Product quality

Most reviewers report items arriving in good condition and as described; a few mention isolated factory defects that were replaced.

Share
11%
Strong
📞

Communication

Many customers praise fast, reliable delivery and clear updates; others report long silence, unclear dispatch timing or delayed refund updates.

Share
24%
Mixed
⭐

Overall experience

Overall impressions are predominantly positive: customers often report satisfactory purchases, correct sizing and repeat orders.

Share
26%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

A
Allan Brown
trustpilot.com Sep 30, 2025

Great value and excellent product.

Great value and e...

S
Sarah Rehling Ahlstedt
trustpilot.com Sep 30, 2025

Very easy to order

Very easy to order, with a huge selec...

I
I P
trustpilot.com Sep 30, 2025

Got my money and then a week of…

Got my money and then a week of silence. Nothing. When I contacted them they said that the time of th...

J
Joli Ter
trustpilot.com Sep 30, 2025

Quick Delivery and Amazing Quality

I love that my order was delivered quickly. And they got everything correct and the sizes. Happy with my...

D
Daniel Malmgren
trustpilot.com Sep 30, 2025

Fast and reliable deliveries

Fast and reliable deliveries....

P
Phil
trustpilot.com Sep 30, 2025

Way too long

Whats good? Price and good lineup. What's not so good over two wee...

H
Huub Huijnen
trustpilot.com Sep 30, 2025

Bad return policy

After fitting a pair off langlauf shoes I ordered I discovered that the size was to small although they were the same as my old shoes. So I ordered a...

W
Wyper
trustpilot.com Sep 30, 2025

Everything went perfect and quick

Everything went...

I
Ionut Sane
trustpilot.com Sep 30, 2025

Exactly

The boots camed exac...

G
Gordon
trustpilot.com Sep 30, 2025

Great service and product!

...

L
Lukasz
trustpilot.com Sep 30, 2025

All fine

All fine, quite fast no...

F
Fredrik Lindberg (Neylion)
trustpilot.com Sep 30, 2025

Happy with my experience

Have bought two ski goggles from there, and while one is was in perfect condition the other had a what I imagine was a small factory defect on the len...

M
Marco Dik
trustpilot.com Sep 30, 2025

Delivery as expected

...

D
Darren Dineen
trustpilot.com Sep 30, 2025

Great lights which fit the bike and…

Great lights which fit the bike and wahoo co...

M
Mircea Hasmasan
trustpilot.com Sep 30, 2025

Very good and varied product range

Very good and var...

A
Atrimtraveller
trustpilot.com Sep 30, 2025

Delivery by snail.

Ordered on 24th of July, only delivered today 16th of August. Don’t believe the information about stock levels on...

J
John Woolgar
trustpilot.com Sep 30, 2025

Fast delivery

Fast delivery, product...

M
Mrs Tracy Mcdonald
trustpilot.com Sep 30, 2025

I received my snowsuit for my…

I received my snowsuit for my grandson,which is lovely quality and nice and thick for win...

�
Ευαγγελος Ζαΐμης
trustpilot.com Sep 30, 2025

Best communication and support

Best communication and support....

E
Erica Roberta
trustpilot.com Sep 30, 2025

I received what i ordered in 7 days

I received what i ordered in 7 days. I gave 4 star because th...

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Conclusion

Reviews show many customers receive the correct items quickly and are satisfied with product condition and pricing. Recurring negatives concern dispatch delays, unclear stock information and lengthy or costly return/refund processes. If you plan to buy, check the return policy and any shipping or return costs before ordering, and note estimated dispatch times rather than only the advertised delivery date. For higher-value items or tight timelines, consider contacting support for tracking and stock confirmation prior to purchase.