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Smiths TV
Reviews & Experiences

Smiths TV's reviews show consistent strength in delivery, installation and customer communications: many buyers report next‑day delivery, clear time slots and helpful installers. Pricing and guarantees are frequently mentioned as positive, with several customers saying they secured competitive deals. Product performance is generally praised—notably picture and sound on TVs—but a few reviews raise concerns about specific models or manufacturer quality. Consumers prioritising reliable delivery and responsive customer service will find these reviews relevant; if product specification or model origin matters, check the exact model details before purchase.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Reviewers repeatedly note reliable delivery, in‑home setup and helpful delivery staff; next‑day delivery and attentive engineers are commonly mentioned.

💰

Value for money

Many customers report competitive pricing, good deals and a reassuring guarantee, with several saying they found the best price with Smiths TV.

User experience

Ordering and website navigation are described as straightforward; customers mention clear booking, delivery time slots and generally smooth transactions.

🔧

Product quality

Most buyers praise picture and sound performance, but a minority report model uncertainty or manufacturer quality concerns that affected satisfaction.

📞

Communication

Customers cite timely updates, quick responses to queries, and pre‑delivery calls; communication around out‑of‑stock solutions is noted positively.

Overall experience

Overall customer sentiment is positive: many would reuse or recommend Smiths TV, often after issues were resolved satisfactorily.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Bessie Durgan 4/5

I recently purchased a TV from Smiths TV and had an excellent customer experience. Firstly, their website was easy to navigate which allowed me to quickly search through their extensive selection of products across different categories like TV & Entertainment, Laundry, Cooking, Refrigeration, Dishwashers, Vacuums etc. Their pricing was also very competitive compared to other retailers online.

The delivery process was prompt and hassle-free too. My product arrived earlier than expected and in perfect condition thanks to the careful packaging by the delivery personnel.

Now let's talk about the product itself - I am thoroughly impressed with my purchase! The picture quality on my new 4K television is incredibly clear and vivid - it has revolutionized how I watch movies or shows at home. Additionally, there's been no loss in sound quality even when adjusting volume levels up or down as needed.

Overall, I would definitely recommend Smiths TV if you are looking for high-quality electronics at reasonable prices coupled with great customer service!

Mar 25, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Smiths TV

Smiths TV is a retailer that specialises in televisions and related home electronics, operating with online ordering, delivery and installation services. Shoppers searching reviews typically look for information on delivery reliability, product condition and after‑sales support from this specialist seller. Review summaries focus on service, pricing, buying experience, product performance and communications to help consumers assess suitability.