Smiths TV's reviews show consistent strength in delivery, installation and customer communications: many buyers report next‑day delivery, clear time slots and helpful installers. Pricing and guarantees are frequently mentioned as positive, with several customers saying they secured competitive deals. Product performance is generally praised—notably picture and sound on TVs—but a few reviews raise concerns about specific models or manufacturer quality. Consumers prioritising reliable delivery and responsive customer service will find these reviews relevant; if product specification or model origin matters, check the exact model details before purchase.
Examples from available reviews (Mar 2022 – Feb 2026).
Positive purchase via easy website, prompt delivery and high-quality product.
“I recently purchased a TV from Smiths TV and had an excellent customer experience.”
Order upgraded free when original unavailable; responsive helpful after-sale support.
“They were responsive, helpful and professional throughout and the TV is great.”
Smiths offered a very good price and assisted with direct delivery from manufacturer.
“Smiths TV did an excellent job in giving me a very good price for the product”
Delivery on chosen date and time window; quick and easy service.
“They came exactly when they said and brought the TV into the house.”
Reviewers repeatedly note reliable delivery, in‑home setup and helpful delivery staff; next‑day delivery and attentive engineers are commonly mentioned.
Many customers report competitive pricing, good deals and a reassuring guarantee, with several saying they found the best price with Smiths TV.
Ordering and website navigation are described as straightforward; customers mention clear booking, delivery time slots and generally smooth transactions.
Most buyers praise picture and sound performance, but a minority report model uncertainty or manufacturer quality concerns that affected satisfaction.
Customers cite timely updates, quick responses to queries, and pre‑delivery calls; communication around out‑of‑stock solutions is noted positively.
Overall customer sentiment is positive: many would reuse or recommend Smiths TV, often after issues were resolved satisfactorily.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Staff were very helpful and knowledgeable.
“Very helpful and knowledgeable.”
First-class advice and service provided.
“First class advise and service”
Long-standing local retailer offered price match and hassle-free delivery and fitting.
“Smiths were cheaper than Argos, B&Q, Currys.”
Team arranged cost-free check and fast fitting, replacing oven quickly.
“had one on the van which they then fitted for us in less than half an hour.”
Expert advice, rapid delivery and fitting, and thorough engineer walkthrough.
“Once fitted, their very kind engineer went through the oven settings.”
Helpful knowledgeable staff and delivery drivers who set up the TV.
“delivery drivers who also set the tv up for use.”
Received quality products and helpful assistance.
“Quality and assistance”
Store shown open online was closed, causing a wasted 20-mile trip.
“shop is empty closed and up for sale”
Great communication and friendly service; goods packaged and delivered on time.
“Great communication, helpful, efficient and friendly.”
Competitive prices with helpful staff and prompt delivery plus installation assistance.
“Prompt delivery and assistance with installation.”
Straightforward purchase, good value, and timely product arrival.
“Straightforward purchase, good value, company easy to deal with. Product arrived when stated. Will recommend.”
Regular updates reassured first-time customers about their delivery.
“They were communicating very well by regular updates regarding my delivery.”
Order delayed with no updates and unresponsive recorded phone message.
“not had a update when I ring its a recorded message and it cuts you off.”
Regular communication with updates and a good price for the soundbar.
“Great communication with regular updates on my order.”
Very efficient email response and excellent overall service.
“Very efficient replied to email immediately”
Good communication and price, with delivery scheduled for chosen day.
“Delivery was sorted for a day of my choice.”
Brilliant communication throughout and exceptional overall service.
“brilliant communication from start to finish”
Repeated customer reporting good prices and excellent service.
“Have used many times, Great place, good prices and excellent service”
Fast, efficient service from ordering through to delivery.
“Great service from ordering to delivery!”
Easy ordering, great communication, and excellent delivery throughout.
“A genuinely flawless experience from start to finish”
Excellent service from purchase through delivery of a new LG TV.
“Great service from everyone involved”
Excellent communication and brilliant service throughout the purchase.
“Excellent communication and brilliant service.”
Order upgraded free when original unavailable; responsive helpful after-sale support.
“They were responsive, helpful and professional throughout and the TV is great.”
Engineers delivered and set up TV; intermittent USB fault resolved.
“TV delivered at time given and set up by the engineers.”
Easy ordering and prompt next day delivery created a great experience.
“Great experience from easy to order and prompt next day delivery.”
Next-day free delivery and best deal for this model.
“Tv delivered next day and free delivery, best deal I could find for this model”
Out-of-stock order upgraded to newer model; delivery took three weeks.
“I took the new TV offer and got it exactly 3 weeks later.”
Staff were helpful and considerate, acted quickly once selections made.
“Helpful and considerate.”
Delivery on chosen date and time window; quick and easy service.
“They came exactly when they said and brought the TV into the house.”
Smiths offered a very good price and assisted with direct delivery from manufacturer.
“Smiths TV did an excellent job in giving me a very good price for the product”
Delivery engineer Tom was pleasant, helpful and set up the TV.
“Tom who delivered.and set up the TV was extremely pleasant,helpful,and a joy to meet.”
Good value and a reassuring guarantee on the purchase.
“Value for money and a great guarantee”
They provided excellent updates and flexible alternatives when stock lacked.
“Excellent updates and flexibility in getting us a TV”
Quick responses, good pricing, and reliable next-day delivery with updates.
“Very quick at responding to questions.”
Smiths provided fast delivery but model received may differ from advertised freezer.
“I'm not convinced I received the model of freezer advertised”
Order upgraded free when unavailable, great price and timely delivery.
“when informed that the TV I ordered was no longer available, upgraded for free.”
Website ordering was easy and delivery was quick on required day.
“Easy to order through the website”
Smiths sourced desired TV at good price and delivered quickly.
“Smiths TV really went out of their way to provide us with the TV we wanted”
Good price and arrived within delivery window with careful handling.
“Great price deliver in good time and arrived in delivery window with care!”
Friendly delivery team found us easily and provided great service.
“The guys were really friendly and found us with no problems 5*****”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Smiths TV is a retailer that specialises in televisions and related home electronics, operating with online ordering, delivery and installation services. Shoppers searching reviews typically look for information on delivery reliability, product condition and after‑sales support from this specialist seller. Review summaries focus on service, pricing, buying experience, product performance and communications to help consumers assess suitability.