Multiple replacement deliveries failed and tracking was unavailable, causing frustration.
“Terrible company!”
Reviews of Sinful indicate consistent strengths in customer support, product performance and discreet packaging. Multiple reviewers report prompt replacements and helpful responses when issues occurred, and many praise product build and reasonable pricing. However, a minority of reviewers describe delivery delays, tracking problems and unclear information about shipping origin. Consumers should balance the generally positive product and service reports against occasional logistics and transparency concerns when deciding.
Examples from available reviews (May 2022 – Feb 2026).
Multiple replacement deliveries failed and tracking was unavailable, causing frustration.
“Terrible company!”
Faulty product replaced promptly with great customer care.
“great customer care and service”
Device performs strongly with quick charging and discreet packaging.
“The device charges quickly and runs for a long time”
Website implied UK location but items were shipped from abroad, causing annoyance.
“Nowhere on the website does it state that the items are shipped from abroad.”
Many reviewers praise fast, discreet delivery and smooth ordering; a minority report delays, lost parcels and tracking failures.
Several reviewers note reasonable prices and good quality for the cost; sample size is small so interpret cautiously.
Users report clear item descriptions, an easy checkout and usable order links; some reviewers flagged unclear shipping origin information.
Majority describe solid product performance and build; a few reviewers reported faulty units that were subsequently replaced.
Common reports of prompt, helpful customer service and quick replacements; isolated reports describe poor or slow follow-up.
Most reviewers describe positive overall experiences and repeat purchases, though a small number report delivery or transparency problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently purchased a toy from Sinful and I must say that my experience was amazing. From their website, I found an array of adult toys to choose from. The variety was impressive and there were many options to suit any preference.
The ordering process was smooth and the checkout system easy to navigate. The delivery time was also quick, which exceeded my expectations. When the package arrived, it was discreetly packaged so no one would know what it contained inside.
Upon unboxing the package, I could see that the product itself was top quality. It had been made with care and precision by true professionals who clearly understand what their clients want in adult toys.
Overall, my experience with Sinful has been extremely positive and rewarding. Their products are of high-quality standards, diverse in selection and available at affordable prices.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Sinful is an online retailer of adult toys and intimate accessories operating a consumer-facing e-commerce site. People researching Sinful commonly seek information on product quality, delivery performance, pricing and customer service.