Reviews for Simply Home Entertainment show a clear split: many shoppers report late deliveries, difficulty obtaining timely responses and refund problems, while others receive items quickly and praise pricing. Common actionable takeaways: check stock availability carefully, consider buyer protection or PayPal for payment, and expect possible longer dispatch times. If prompt communication or guaranteed delivery dates are essential, factor recent customer reports into your decision. For specific concerns about unsolicited marketing or data use, contact the company and retain records of opt‑out requests.
Examples from available reviews (Dec 2018 – Feb 2026).
Smooth shopping experience with easy website, good prices and reliable delivery.
“Their website was easy to navigate”
No response; refunded via PayPal after undelivered order.
“got a refund for the full £72”
Delivery occurred after slow communication but overall positive experience.
“I received my DVDs today - 8 days after ordering”
Keep sending unsolicited marketing materials despite no permission.
“Keep sending me marketing materials, including by post”
Many reviewers report delayed or missing deliveries and slow or absent refunds; a smaller group describe prompt fulfilment and satisfactory problem resolution.
Several customers explicitly praise competitive pricing and a good range of titles, with positive comments about finding hard‑to‑find items at reasonable prices.
Site navigation and checkout are described positively by some, while others highlight misleading stock listings or confusion about dispatch and delivery expectations.
Product condition and selection receive positive comments from a number of buyers, but recurring concerns relate to inaccurate stock information and availability.
A large portion of reviews report little or no response to enquiries, late or postal‑only updates and unwanted marketing; a minority praise helpful staff replies.
Customer experiences vary widely: some describe smooth orders and good value, while many report unresolved delays, refund problems and poor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Great product choice; would like more frequent offers on desired items.
“No real complaints - great choice of products”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Simply Home Entertainment is an online retailer focused on home entertainment media such as DVDs and box sets. Consumers commonly search for information about stock availability, delivery times, returns and customer support when researching the company. This summary is intended to help shoppers quickly weigh reported experiences around shipping, communications, product selection and refunds.