Reviews Analysed
21
We Collect & Analyse Reviews
Shirtbox
Experiences & Reviews
Shirtbox is an online retailer specialising in printed T-shirts and related apparel sold through its website. Customers typically select ready-made designs or upload artwork for printing, and orders are processed and shipped from the company’s e-commerce platform. Common consumer information to check before ordering includes sizing guidance, delivery options and the returns or replacement policy.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
20d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviews praise fast, reliable delivery and proactive handling of problems; a small number mention delayed shipments that were later resolved.
Share
Strong
21%
💰
Value for money
A few reviewers explicitly cite competitive pricing and good value; the sample is small, so cost impressions are positive but limited.
Share
Mixed
4%
⚡
User experience
Ordering and sizing are frequently described as straightforward; size charts and simple checkout are noted as helpful by several customers.
Share
Strong
7%
🔧
Product quality
Widespread positive comments on fabric, fit and print durability; rare issues include an occasional defect or a colour mismatch.
Share
Strong
29%
📞
Communication
Customer service is described as responsive and helpful, including quick replies and replacing faulty items without difficulty.
Share
Strong
7%
⭐
Overall experience
Most reviewers report satisfaction, repeat purchases and recommendations; isolated criticisms concern colour accuracy or longer-than-expected delivery.
Share
Strong
32%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Great company
"Used this company for all my hubby’s T-shirts. Can say we have not had 1 bad one, think I must have purchased a..."
Mary Ellen Brown
Trustpilot
Sep 30, 2025
Featured for: long-term repeat purchases, product durability
Great Customer Service
"I have placed a couple of orders with Shirtbox now and the Tees they supply are super, my husband loves the fit and the fact that they are 100% cotton..."
Maria Harris
Trustpilot
Sep 30, 2025
Featured for: customer service replacement handled smoothly
Colour not what advertised
"Although my parcel arrived quick, I am disappointed with the colour it said denim blue on label but it is green in real , but l..."
Sonia Hollins
Trustpilot
Sep 30, 2025
Featured for: colour mismatch mentioned, disappointed customer
Top Quality Gorgeous Ethical T-shirts
"We love Shirtbox! They use organic, fair trade cotton to make their T-shirts, and even recycle old T-shirts into new ones. They also don't use any sla..."
Penny
Trustpilot
Sep 30, 2025
Featured for: ethical materials and eco packaging highlighted
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
M
Mary Ellen Brown
trustpilot.com
Sep 30, 2025
Great company
Used this company for all my hubby’s T-shirts. Can say we have not had 1 bad one, think I must have purchased a...
M
Maria Harris
trustpilot.com
Sep 30, 2025
Great Customer Service
I have placed a couple of orders with Shirtbox now and the Tees they supply are super, my husband loves the fit and the fact that they are 100% cotton...
Z
Zena Panting
trustpilot.com
Sep 30, 2025
Brilliant service
Brilliant service, they upgraded to fast track delivery to ensure my garment wa...
L
Lisa Bailey
trustpilot.com
Sep 30, 2025
Excellent service
Needed to return my order due to them being too small. Didn't hear anything to say if a replacement was being sent. Emailed customer service, they rep...
D
David Nicholls
trustpilot.com
Sep 30, 2025
Happy customer and postage. No probs
Well pleased with T-shirt I purchase...
S
Samantha Callachan
trustpilot.com
Sep 30, 2025
Easy ordering process and quick…
Easy ordering process and quick delivery. Best part is that...
P
Penny
trustpilot.com
Sep 30, 2025
Top Quality Gorgeous Ethical T-shirts
We love Shirtbox! They use organic, fair trade cotton to make their T-shirts, and even recycle old T-shirts into new ones. They also don't use any sla...
D
DKer
trustpilot.com
Sep 30, 2025
Delivered quickly as promised
Delivered quickly as promise...
G
Gale Wilkinson
trustpilot.com
Sep 30, 2025
You will not be disappointed!
I have bought tshirts from this company a few times! Why? because I love the topics they feature, their illustration is great, sizing is accurate, fab...
S
Stephen Irving.
trustpilot.com
Sep 30, 2025
Great Product/Great Service
Simple ordering process , excellent delivery service, competitive pricing- Now the best bit,I am now the proud owner of an individual tee shirt that w...
c
customer
trustpilot.com
Sep 30, 2025
Good quality
Arrived quickly. Good quality ma...
B
BCMcustomer
trustpilot.com
Sep 30, 2025
Easy to order on line & was kept…
Easy to order on line & was kept informed about delivery date and time. Package arrived quickly - it was carefully wrapped & undamaged. Te...
D
David S.
trustpilot.com
Sep 30, 2025
Very happy with my first purchase
I recently purchased my first t-shirt from Shirtbox. I was really pleased with the qualit...
j
janeycross
trustpilot.com
Sep 30, 2025
Top quality tees!
Top quality tees! I have bought many a t-shirt for my husband over the years, many of varying quality in material and print. Shirtbox ranks among my t...
N
Natalie Biggins
trustpilot.com
Sep 30, 2025
Amazing
Great variation of t-shirts and brilliant...
S
Sonia Hollins
trustpilot.com
Sep 30, 2025
Colour not what advertised
Although my parcel arrived quick, I am disappointed with the colour it said denim blue on label but it is green in real , but l...
J
Jason
trustpilot.com
Sep 30, 2025
Delivery of my order
My tee shirt was received within 10 days of placing my order. Cons...
L
Lisa Madden
trustpilot.com
Sep 30, 2025
Took longer to deliver than expected…
Took longer to deliver than expected however it was worth the wait. The t-shi...
C
Chris Bocock
trustpilot.com
Sep 30, 2025
Something special for someone special
Shirtbox have really eye catching t shirts with some really clever and funny messages which you can’t find anywhere else. You just know the quality wi...
T
Terry Cumber
trustpilot.com
Sep 30, 2025
Shirtbox can make the man
Shirtbox has made holidays with my old git (husband) more fun by offering clean-style humor and sometimes awfully spot-on, funny t-shirts that have ra...
Conclusion
Reviews show Shirtbox frequently delivers good-quality T-shirts with reliable fit and durable prints, and many customers report repeat purchases. Customer service and communication are often singled out for prompt replies and hassle-free replacements. A minority of reviews note a colour mismatch or occasional delivery delay, so examine product images and sizing guidance before ordering. If you value fabric quality and responsive support, these reviews indicate Shirtbox is worth considering; contact customer service promptly if an issue arises.