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We Collect & Analyse Reviews

Shedstore
Experiences & Reviews

Shedstore is a UK online retailer specialising in garden buildings and outdoor storage products such as sheds, summerhouses, greenhouses and related accessories. Consumers typically research sizes, materials and delivery options when comparing offers and installation requirements before purchase.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 90%
Latest Review 28d
Overall Rating
4.4

Our Analysis

🎯

Service quality

Customers commonly praise fast delivery and helpful drivers; a minority report missing parts or fulfilment delays that required follow-up.

Share
23%
Strong
💰

Value for money

Several reviewers describe competitive pricing and promotions, often stating the product quality met expectations for the price paid.

Share
9%
Strong
⚡

User experience

Ordering is frequently described as straightforward with clear delivery windows; assembly guidance is inconsistent and can be confusing for some buyers.

Share
15%
Strong
🔧

Product quality

Many customers report acceptable build quality, but there are repeated issues reported: gaps, brittle roof felt, missing panels and occasional water ingress.

Share
19%
Mixed
📞

Communication

Reviewers often note proactive updates, text alerts and helpful phone contact; a few reviews describe slow or unsatisfactory customer-service replies.

Share
8%
Strong
⭐

Overall experience

Most reviewers report a positive overall purchase and delivery experience, though a subset experienced serious product or parts issues requiring resolution.

Share
27%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

E
Elliot Metcalf
trustpilot.com Sep 30, 2025

Very good service

Very good service. Easy to arrange delivery...

H
Hasski
trustpilot.com Sep 30, 2025

Poor quality materials and instructions

Giving 3-stars mostly because the ordering and delivery were great. Materials: quality of materials is not great; tongue & groove panels have gaps, to...

K
Kel
trustpilot.com Sep 30, 2025

Great delivery service

Great delivery service, Peter (driver)called before arrival and then carried shed through to the base in garden, very polite and helpful, credit to yo...

F
Fiona Thompson
trustpilot.com Sep 30, 2025

Easy to order and a good price item…

Easy to order and a good price...

J
John Donohoe
trustpilot.com Sep 30, 2025

Quality product at affordable price point .

Excellent service was kept updated on my order throughout the process and it arrived on time after receiving text message update of delivery and optio...

G
GLYNIS BUTLER
trustpilot.com Sep 30, 2025

Good price, service and quality.

I ordered a shed for my daughter. It arrived when they said it would, well packed a...

P
Pete
trustpilot.com Sep 30, 2025

Straightforward process from ordering…

Straightforward process from ordering to delivery. Everything went according to pl...

c
customer
trustpilot.com Sep 30, 2025

Good experience

Good experience, found what I was looking for,...

P
Philippa Kunz
trustpilot.com Sep 30, 2025

A great quality planter.

A great quality planter. Delivery man very...

A
A. MILLS
trustpilot.com Sep 30, 2025

SHED NOT WATERPROOF - DONT BUY

Shedstore confirm the shed is not waterproof.....Unfortunately after 1 nights rain we realised the shed walls were not watertight. The inside walls an...

E
Enaite Onokpasa
trustpilot.com Sep 30, 2025

Good product advertisements

...

D
Daniel Parker
trustpilot.com Sep 30, 2025

Two panels short.

Two panels short. Could not finish , now a...

M
Mr Marcus Atter
trustpilot.com Sep 30, 2025

Great product

Great product, excellent pric...

P
Pete Kendall
trustpilot.com Sep 30, 2025

Mini greenhouse …

Mini greenhouse delivered bang on time with great communication. One of top windows slightly warped so wasn’t quite flush on closing....

S
SIH
trustpilot.com Sep 30, 2025

Quick helpful

Quick helpful, convenient. Not a lon...

P
Phil Grenfell
trustpilot.com Sep 30, 2025

Great quality & Good product range

Great quality & Good product range - wit...

C
Carole Dale
trustpilot.com Sep 30, 2025

Great service

Easy to order great communication and a quic...

U
Ukgerry
trustpilot.com Sep 30, 2025

Great to pick up the phone and speak to a real person

When I call with a question I get to speak to a...

C
Carol Maddalena
trustpilot.com Sep 30, 2025

Great shed

Lovely shed. Really pleased with...

M
Monique Smallwood
trustpilot.com Sep 30, 2025

Excellent Service!

Excellent Service! Amazing Summerhouse! 110% Recommend This Comp...

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Conclusion

Customer feedback shows regular on-time delivery, helpful drivers and clear order updates, making logistics a relative strength. Many buyers report good value and satisfactory materials, but there are repeated comments about assembly difficulty, missing parts and occasional water ingress. Before purchasing, confirm part completeness, ask about roof and floor waterproofing, and plan for a two-person assemble where relevant. These steps help set expectations and reduce the chance of post‑delivery issues noted by some reviewers.