Customer feedback shows regular on-time delivery, helpful drivers and clear order updates, making logistics a relative strength. Many buyers report good value and satisfactory materials, but there are repeated comments about assembly difficulty, missing parts and occasional water ingress. Before purchasing, confirm part completeness, ask about roof and floor waterproofing, and plan for a two-person assemble where relevant. These steps help set expectations and reduce the chance of post‑delivery issues noted by some reviewers.
Examples from available reviews (Apr 2019 – Feb 2026).
Ordering and delivery were great, but materials and instructions were poor.
“quality of materials is not great; tongue & groove panels have gaps”
Shed leaked after one night's rain; customer services confirmed not waterproof.
“the shed walls were not watertight”
Driver called, carried shed to base; instructions clear and parts fitted.
“carried shed through to the base in garden”
Shed arrived on time; impressive quality though a two-person build.
“I was extremely impressed with the quality of the shed”
Customers commonly praise fast delivery and helpful drivers; a minority report missing parts or fulfilment delays that required follow-up.
Several reviewers describe competitive pricing and promotions, often stating the product quality met expectations for the price paid.
Ordering is frequently described as straightforward with clear delivery windows; assembly guidance is inconsistent and can be confusing for some buyers.
Many customers report acceptable build quality, but there are repeated issues reported: gaps, brittle roof felt, missing panels and occasional water ingress.
Reviewers often note proactive updates, text alerts and helpful phone contact; a few reviews describe slow or unsatisfactory customer-service replies.
Most reviewers report a positive overall purchase and delivery experience, though a subset experienced serious product or parts issues requiring resolution.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (9) · Reviews (1) · Quotes shortened · As of: February 2026
Speedy service with polite, helpful delivery.
“Great speedy service and polite helpful delivery”
Online discount issue was resolved well by an agent.
“I couldn't get the discount online”
No problems placing the order.
“GOOD NO PROBLEM ORDERING”
Order placement was easy and quick with flexible delivery dates.
“Easy to place order, everything completed in minutes.”
Ordering and selecting a delivery date was easy.
“The ordering and picking a delivery date was easy to do”
Delivery date mismatch resolved without fuss after contacting them.
“No fuss Thanks”
So far impressed; delivery, service and product quality were excellent.
“Delivery, service and quality of product all excellent.”
Shed was easy to erect solo, but wrong size screws were sent.
“i was sent the wrong size screws.”
The company's agents were extremely helpful and supportive.
“Extremely helpful agents”
Easy ordering with good service and helpful staff.
“Easy to order good service helpful staff”
Repeat customer kept informed and helped by delivery; product easy to assemble.
“Delivery driver couldn’t have been more helpful”
Arrival was on time with a friendly helpful driver.
“Arrived on time with a friendly and helpful driver”
Easy online purchase and helpful communication about delivery and instructions.
“they emailed me construction instructions so I knew what tools to take with me.”
Fast response, great communication and polite delivery; shed arrived without flaws.
“Such a fast response and great communication every step of the way.”
Good communication and on-time delivery with a pleasant driver.
“Good communication On time Very pleasant and helpful delivery driver”
Genuine excellent service with quick, easy home delivery.
“Quick and easy home delivery!”
Informed of delivery; faulty windows will be replaced without issue.
“they will be replaced without any quibble.”
Great service from the company.
“Great service”
Website easy to navigate with clear descriptions and good price.
“Easily navigated site, clear descriptions, great price!”
Shed arrived soiled on delivery, indicating poor condition.
“Soiled shed”
Service and delivery were easy and excellent; product looks decent.
“Very good service.”
Ordering and delivery were great, but materials and instructions were poor.
“quality of materials is not great; tongue & groove panels have gaps”
Driver called, carried shed to base; instructions clear and parts fitted.
“carried shed through to the base in garden”
Ordering was easy and price was good with quick free delivery.
“Easy to order and a good price item with free quick delivery.”
Shed arrived on time; impressive quality though a two-person build.
“I was extremely impressed with the quality of the shed”
Shed arrived as promised, well packed and in good condition.
“arrived when they said it would, well packed and in good condition.”
Ordering to delivery was straightforward and timely.
“Straightforward process from ordering to delivery.”
Good experience; found what I was looking for, awaiting product.
“Good experience, found what I was looking for”
Planter was great quality and delivery man was helpful.
“A great quality planter.”
Shed leaked after one night's rain; customer services confirmed not waterproof.
“the shed walls were not watertight”
The product advertisement was considered good by reviewer.
“Good product advert”
Two panels were missing, delaying completion while awaiting replacements.
“Two panels short.”
Product was great, well priced with quick delivery.
“Great product, excellent price and a really quick delivery”
Delivered on time; slight window warp was replaced promptly.
“Mini greenhouse delivered bang on time with great communication.”
Quick, helpful service with short delivery wait and good price.
“Not a long wait for delivery and a good price.”
Good product range and quality, included free solar light and options.
“Great quality & Good product range - with a free solar light; and payment options”
Easy ordering, great communication and quick delivery from friendly driver.
“Easy to order great communication and a quick delivery from an extremely friendly driver.”
Calls connect to a real person without long on-hold times.
“I get to speak to a real person and I don’t get out on hold for ages-”
Really pleased with the quality of the materials used.
“Really pleased with the quality of the materials used.”
Excellent service and highly recommended; quality summerhouse praised.
“Excellent Service!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Shedstore is a UK online retailer specialising in garden buildings and outdoor storage products such as sheds, summerhouses, greenhouses and related accessories. Consumers typically research sizes, materials and delivery options when comparing offers and installation requirements before purchase.