Customer feedback shows regular on-time delivery, helpful drivers and clear order updates, making logistics a relative strength. Many buyers report good value and satisfactory materials, but there are repeated comments about assembly difficulty, missing parts and occasional water ingress. Before purchasing, confirm part completeness, ask about roof and floor waterproofing, and plan for a two-person assemble where relevant. These steps help set expectations and reduce the chance of post‑delivery issues noted by some reviewers.
Examples from available reviews (Apr 2019 – Feb 2026).
Ordering and delivery were great, but materials and instructions were poor.
“quality of materials is not great; tongue & groove panels have gaps”
Shed leaked after one night's rain; customer services confirmed not waterproof.
“the shed walls were not watertight”
Driver called, carried shed to base; instructions clear and parts fitted.
“carried shed through to the base in garden”
Shed arrived on time; impressive quality though a two-person build.
“I was extremely impressed with the quality of the shed”
Customers commonly praise fast delivery and helpful drivers; a minority report missing parts or fulfilment delays that required follow-up.
Several reviewers describe competitive pricing and promotions, often stating the product quality met expectations for the price paid.
Ordering is frequently described as straightforward with clear delivery windows; assembly guidance is inconsistent and can be confusing for some buyers.
Many customers report acceptable build quality, but there are repeated issues reported: gaps, brittle roof felt, missing panels and occasional water ingress.
Reviewers often note proactive updates, text alerts and helpful phone contact; a few reviews describe slow or unsatisfactory customer-service replies.
Most reviewers report a positive overall purchase and delivery experience, though a subset experienced serious product or parts issues requiring resolution.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (9) · Reviews (1) · Quotes shortened · As of: February 2026
Premade panels were warped and split; company offered unsatisfactory resolutions.
“timber was warped and split”
Delivery took three months; shed was flimsy and customer care poor.
“Delivery took 3 months”
Staff ensured delivery before holiday and reviewer recommended them.
“made sure it was here before we went away”
Delivery delayed, instructions inadequate and promised collection not arranged.
“instructions were difficult and too simplistic to follow”
Order and erection took ten weeks with missing parts and quality issues.
“took 10 weeks in all”
Timber poor quality with knots and gaps; delivery date changed.
“Very poor product timber was full of knots”
Company provided false stock information and poor supplier management.
“Complete falsehoods and lies as to stock availability”
I bought a compost bin from Shedstore, and I want to write a review. Your service was very friendly and helpful, and the shipping was a lot quicker than I expected. The compost bin itself looks great - it's just as big as I wanted It.But, you have to improve in providing the same bins like in the website. What I got was slightly different from what is at the site. All in all, the shopping experience was extremely good, and I'm sure that any other feedback you get will be just as positive as this. Thanks for such a pleasant experience!
Delivery delayed well beyond advertised lead time causing major disruption.
“DON'T BUY FROM THEM!!!”
Bottom frame didn't fit and store refused refund after erection.
“bottom frame doesn't fully fit the actual shed”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Shedstore is a UK online retailer specialising in garden buildings and outdoor storage products such as sheds, summerhouses, greenhouses and related accessories. Consumers typically research sizes, materials and delivery options when comparing offers and installation requirements before purchase.