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Shark Clean
Reviews & Experiences

In this sample, most reviewers report fast dispatch and prompt delivery, and many describe strong cleaning performance. Several customers praised helpful phone or in‑person support, while one reviewer criticised post‑warranty repair options and refusal to advise on independent repairs. A few users flagged practical issues such as short battery life on some cordless models and the price of consumables for carpet cleaners. If you are considering a Shark Clean product, weigh commonly mentioned positives (speedy delivery, ease of use, effective cleaning) against after‑sales and consumable costs; checking warranty and spare‑parts availability beforehand is advisable.

Overview & Key Metrics

Review count
79
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviews describe fast dispatch and prompt delivery; several praise helpful in‑person or phone support, though a small number report courier or repair handling problems.

💰

Value for money

Only a few reviews mention price: one referenced a limited‑time offer positively, another raised concerns about the cost of cleaning fluid for carpet units.

User experience

Users commonly note lightweight, easy‑to‑store design and useful features; a minority report short battery life or awkward power‑switch behaviour.

🔧

Product quality

Many reviewers report effective cleaning performance and useful design features; occasional minor build criticisms appear, for example plastic screws on base plates.

📞

Communication

Several customers describe prompt, professional responses and clear parts availability; one reviewer criticised repair options and post‑warranty support.

Overall experience

Overall impressions in this set are positive: buyers frequently mention satisfaction with product performance and quick delivery, with a few after‑sales issues raised.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026

CARRIE ELLIS service

Service was great and delivery quick; reviewer loves Shark products.

“Great service and quick delivery.”

Sep 30, 2025 · trustpilot.com
Peter Albanese usability

Effective spot cleaner but limited battery life and pricey cleaning fluid.

“Only issue I have is the battery life (under 15 mins)”

Sep 30, 2025 · trustpilot.com
Lynne John usability

Very effective vacuum but switch design is less convenient than previous model.

“I don’t find it as easy to switch on and off as my old Shark vacuum”

Sep 30, 2025 · trustpilot.com
Anonymous service

Reviewer warns of worst customer service and advises not to buy.

“Worst customer service ever.”

Aug 29, 2025 · reviews.io
Anonymous service

Replacement part failed and customer service refused proper assistance.

“Customer service sucks.”

Jul 16, 2025 · reviews.io
Anonymous service

Order never arrived; reviewer calls it a rip-off.

“It never came to my home.”

Jun 04, 2025 · reviews.io
Kimberly Beining quality

Navigator Lift-Away felt cheap and lacked suction control, disappointing.

“It is the most useless vacuum I have ever owned.”

May 25, 2025 · reviews.io
Anonymous usability

Carpet cleaner is user-unfriendly, soaks carpets and shows error lights.

“My carpet is SOAKED.”

May 17, 2025 · reviews.io
Anne-Marie communication

Delivery was quick but the reviewer received many marketing texts afterward.

“The delivery was very quick but then I was absolutely spammed with text messages”

Apr 14, 2025 · trustpilot.com
Rosangela communication

Offers convenient online purchasing and delivery but inconsistent reliability.

“Battery life can be short, and customer service response is mixed”

Mar 27, 2025 · trustpilot.com
Ray R value

Shampooer worked once then underperformed, not worth the price.

“it was a waste of money.”

Mar 06, 2025 · reviews.io
Mark Burns service

Ordering was simple and delivery quick.

“Simple to order and quick delivery”

Jan 29, 2025 · trustpilot.com
Sharon Lees experience

Reviewer describes experience as excellent.

“Excellent!”

Jan 07, 2025 · trustpilot.com
Matheus experience

Saves time and helps keep the house consistently clean.

“Saves me a lot of time, and the house is always clean.”

Nov 29, 2024 · trustpilot.com
Elaine R. service

Short battery life replaced professionally after contacting Shark support.

“they organised for a replacement.”

Sep 19, 2024 · trustpilot.com
Ian Morris service

Delivery was quick and timely.

“Quick delivery.”

Sep 13, 2024 · trustpilot.com
Edward McCartie service

Reviewer requests improved staff training.

“Train There Staff”

Sep 06, 2024 · trustpilot.com
Ann Bone usability

Cleans tiled floors efficiently but struggles to reach small corners.

“My only small issue is that due to its size I can’t get into the nooks and cranny’s”

Sep 06, 2024 · trustpilot.com
Carol Garfoot experience

Fan is nearly silent, creates good breeze and misting loved by children.

“Fan is almost silent yet creates a breeze round the whole room”

Aug 14, 2024 · trustpilot.com
Sarah Bond communication

Order delayed and customer service unresponsive regarding delivery.

“I am still waiting for delivery of my hoover”

Aug 10, 2024 · trustpilot.com
Heloise quality

Excellent vacuum with top quality.

“Super aspirateur, qualité au top”

Jul 11, 2024 · trustpilot.com
Anonymous service

Order never shipped and customer service unresponsive; reviewer recommends chargeback.

“Product never got shipped.”

Jun 28, 2024 · reviews.io
Anonymous service

Returned item five weeks ago and still no refund despite promises.

“I have not received a refund”

Jun 25, 2024 · reviews.io
Lyn service

Refund confirmed but not received; customer service unresponsive.

“no refund.”

Jun 23, 2024 · reviews.io
Anonymous service

No responses after ordering; reviewer cannot cancel and fears money stolen.

“have had no response or any update on my order.”

Jun 21, 2024 · reviews.io
Nik service

Customer service refused help; confusing return process and repeated breaks.

“Appalling company!”

May 24, 2024 · reviews.io
Jake W experience

Device mops and vacuums as advertised; setup was quick and accurate.

“It's worked exactly as advertised”

May 20, 2024 · reviews.io
Olena Seleznova service

Returned item refund overdue after one month despite support assurances.

“a month has passed and nothing has been returned.”

May 18, 2024 · reviews.io
Christine value

Good value cleaner with excellent dust collection and LED lights.

“Very good cleaner, good value for the price”

May 11, 2024 · trustpilot.com
Philippa Johnson usability

Cordless Shark is easy, convenient, powerful and simple to store.

“it’s easy, convenient, powerful enough and easy to store.”

Apr 17, 2024 · trustpilot.com
Anonymous service

Product failed to work and customer service could not resolve issues.

“Bad product, horrible customer service useless system.”

Feb 26, 2024 · reviews.io
Anonymous service

Vacuum failed after a year and warranty support was slow and frustrating.

“My vacuum stopped working just 12 months after purchase.”

Feb 16, 2024 · reviews.io
Katy Ferrari quality

Superb suction, lasting battery, cleans better than Dyson.

“The suction is superb.”

Jul 17, 2023 · trustpilot.com
Barbara Keill quality

Reviewer states the product has superb quality.

“superb qualite”

Jul 17, 2023 · trustpilot.com
Raja value

Discount offer failed; reviewer found the promotion fake and unusable.

“they are fake and untrustworthy”

Jun 13, 2023 · trustpilot.com
Mr ROBERT MOORE quality

Reviewer is very pleased with the excellent steamer.

“Excellent steamer very pleased”

Jun 06, 2023 · trustpilot.com
Beverley communication

Delivery was quick with frequent order updates and status notifications.

“Delivery was quick and updates regarding progress of order and delivery status were frequent”

Apr 01, 2023 · trustpilot.com
Geraldine usability

Great product picks up dust and dog hair easily; quiet and light.

“It picks up all of the dust and dog hair really easily.”

Mar 10, 2023 · trustpilot.com
Jordan Luther 4/5

QUALITY PRODUCTS

I've been seeking for a new vacuum cleaner for quite some time when I came across this model from the Shark Clean online store.

I inquired about it and placed an order, and it was delivered 2 days sooner than I had anticipated. The delivery guy, Alex, was courteous and helpful, and he even demonstrated how to use the product to achieve the greatest results.

This tool, in my opinion, is one that makes cleaning enjoyable. It is lightweight, and the attachments are simple to use and swap out when necessary.

I doesn't leave any streaks and leaves my floor in excellent condition

It is my pleasure to promote these products to others!

Dec 01, 2021 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Shark Clean

Shark Clean is a brand of household cleaning appliances and small homecare devices, including cordless vacuums, carpet cleaners and haircare items. People researching Shark Clean typically look for information on cleaning performance, build quality, battery life, consumable costs, warranty and after‑sales support. When comparing models, consumers benefit from checking official specifications, spare‑parts channels and warranty terms available from retailers or the brand website.