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Shark Clean
Reviews & Experiences

In this sample, most reviewers report fast dispatch and prompt delivery, and many describe strong cleaning performance. Several customers praised helpful phone or in‑person support, while one reviewer criticised post‑warranty repair options and refusal to advise on independent repairs. A few users flagged practical issues such as short battery life on some cordless models and the price of consumables for carpet cleaners. If you are considering a Shark Clean product, weigh commonly mentioned positives (speedy delivery, ease of use, effective cleaning) against after‑sales and consumable costs; checking warranty and spare‑parts availability beforehand is advisable.

Overview & Key Metrics

Review count
79
Sources
trustpilot.com, reviews.io, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Most reviews describe fast dispatch and prompt delivery; several praise helpful in‑person or phone support, though a small number report courier or repair handling problems.

💰

Value for money

Only a few reviews mention price: one referenced a limited‑time offer positively, another raised concerns about the cost of cleaning fluid for carpet units.

User experience

Users commonly note lightweight, easy‑to‑store design and useful features; a minority report short battery life or awkward power‑switch behaviour.

🔧

Product quality

Many reviewers report effective cleaning performance and useful design features; occasional minor build criticisms appear, for example plastic screws on base plates.

📞

Communication

Several customers describe prompt, professional responses and clear parts availability; one reviewer criticised repair options and post‑warranty support.

Overall experience

Overall impressions in this set are positive: buyers frequently mention satisfaction with product performance and quick delivery, with a few after‑sales issues raised.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026

Cheryl service

Product matched description and was delivered quickly.

“As described, very quick delivery.”

Feb 16, 2026 · trustpilot.com
CollectPlus Customer usability

Easy to assemble and effective, but bin small and battery runtime limited.

“dust bin is quite small so needs emptying more often”

Feb 16, 2026 · trustpilot.com
Customer value

Quick delivery, great price, strong warranty and excellent performance.

“fantastic warranty and works absolutely superbly !”

Feb 16, 2026 · trustpilot.com
Keith quality

Delivered promptly and effectively removes pet hair, especially on stairs.

“Does a good job on getting rid of pet hair on stair carpet especially with the attachment.”

Feb 16, 2026 · trustpilot.com
MICHELLE MIDDLETON service

Steam mop failed within three uses and customer service hasn't replied.

“It has stopped working on 3rd use.”

Feb 16, 2026 · trustpilot.com
June Wareham service

Spare part was easy to find online and delivered promptly.

“The spare part for my shark vacuum cleaner was easy to find on line and was delivered in good time.”

Feb 16, 2026 · trustpilot.com
Sam Wood service

Delivery and product quality were excellent; purchase process quick and easy.

“Excellent delivery and quality of product.”

Feb 16, 2026 · trustpilot.com
Adam service

Hoover arrived with missing parts and promised replacement hasn't arrived.

“The hoover arrived with many missing bits”

Feb 16, 2026 · trustpilot.com
Simon Dickinson service

Replacement vacuum arrived within 24 hours, very helpful for pet owners.

“The new vacuum arrived in 24 hours to save the day.”

Feb 16, 2026 · trustpilot.com
Michelle Edwards experience

Products are brilliant and delivery was very quick.

“Products are brilliant and it was delivered so quickly”

Feb 16, 2026 · trustpilot.com
Cherry service

Ionel provided empathetic customer service, organising collection and replacement.

“I spoke to Ionel who found a solution that worked for me.”

Feb 16, 2026 · trustpilot.com
D J Cook service

Dealing with Shark was easy and efficient.

“easy & efficient to deal with”

Feb 16, 2026 · trustpilot.com
customerPeter J service

Phone customer service was good and delivery next-day.

“Ordered one day, and delivered the next.”

Feb 16, 2026 · trustpilot.com
I. MacDuff service

Purchase was easy and delivery was prompt.

“Easy to purchase and prompt delivery.”

Feb 16, 2026 · trustpilot.com
Tasswar hussain experience

Replaced manual scrubbing; very effective and quick cleaning.

“Total game changer”

Feb 16, 2026 · trustpilot.com
Steven Ashton experience

First Shark liftaway hoover purchase described as brilliant.

“I have to say its "brilliant.”

Feb 16, 2026 · trustpilot.com
Oscar the cat's owner service

Consistently good service; replacement part delivered promptly.

“Always good service from Shark.”

Feb 16, 2026 · trustpilot.com
David service

Item was delivered on time and reviewer pleased.

“Delivered on time for the wife.”

Feb 16, 2026 · trustpilot.com
David service

Replacement part order was delivered promptly.

“Order replacement part which was delivered very promptly.”

Feb 16, 2026 · trustpilot.com
customer service

Super quick delivery, arrived the day after ordering.

“Super quick delivery. I ordered on a Sunday and it arrived on the Monday.”

Feb 16, 2026 · trustpilot.com
Bryan service

Replacement left outside; customer service rude and refused resolution.

“customer service have been very rude”

Nov 02, 2025 · reviews.io
Rick L. usability

Robot doesn't vacuum effectively; cup fills and redeposits hair and debris.

“It doesn't vacuum at all.”

Oct 08, 2025 · reviews.io
Jordan Brown service

Repeated part failures and slow, unhelpful warranty service from Shark.

“not a single one of them have been helpful.”

Oct 04, 2025 · reviews.io
customer quality

Product is amazing, stylish and delivered promptly.

“Amazing product and stylish a good buy.”

Sep 30, 2025 · trustpilot.com
Jean Hawes service

Helpful customer service corrected my order and reordered.

“very helpful lady other end helped me”

Sep 30, 2025 · trustpilot.com
Jill Brennan quality

Purchased Shark hairdryer and found it fabulous and recommendable.

“its fabulous i definitely recommend buying one.”

Sep 30, 2025 · trustpilot.com
Magmary12 usability

Cordless vacuum arrived quickly and works well with useful features.

“Having a good machine makes for happy housekeeping.”

Sep 30, 2025 · trustpilot.com
alan taylor service

Order was delivered promptly and as expected.

“Ordered delivered promptly”

Sep 30, 2025 · trustpilot.com
Paul Bisson quality

Well designed, easy to use and clean but plastic screws are poor.

“It’s a well designed, well thought out cleaner.”

Sep 30, 2025 · trustpilot.com
Avtar Bains quality

Product performs well and meets expectations.

“Great product.”

Sep 30, 2025 · trustpilot.com
Michael Marchant usability

Easier to push than Dyson with collapsible stem for tight spaces.

“The shark is much easier to.push and the stem is colapsable so easier for under the table”

Sep 30, 2025 · trustpilot.com
Susan Jones service

Item arrived the day after ordering, speedy service.

“Speedy service; item arrived tye day after ordering.”

Sep 30, 2025 · trustpilot.com
Persian Tiff service

The service received was excellent and satisfactory.

“Excellent service.”

Sep 30, 2025 · trustpilot.com
MTM service

Product was good but courier left parcel outside ignoring instructions.

“Unfortunately let down by the courier service used who dumped my parcel on the doorstep instead of leaving in our secure porch as instructed.”

Sep 30, 2025 · trustpilot.com
Martin West service

They sent the item I ordered.

“You sent the item i ordered”

Sep 30, 2025 · trustpilot.com
Vanessa experience

Very happy with the hoover purchase.

“Great hoover. Very happy.”

Sep 30, 2025 · trustpilot.com
Sarah value

Very happy with purchase, bought during an offer.

“Very happy with my purchase.”

Sep 30, 2025 · trustpilot.com
Daniel service

Customer service was prompt, professional and highly recommended.

“Prompt and professional.”

Sep 30, 2025 · trustpilot.com
Godfrey Roylance service

Replacement part was easy to find and delivered next day.

“Easy to find the part I needed, and next day delivery - what could be better?”

Sep 30, 2025 · trustpilot.com
Marcelo Terres service

Shark devices liked, but customer support refused repair assistance.

“the only thing they can do is to offer me a 30% discount in a new device.”

Sep 30, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Shark Clean

Shark Clean is a brand of household cleaning appliances and small homecare devices, including cordless vacuums, carpet cleaners and haircare items. People researching Shark Clean typically look for information on cleaning performance, build quality, battery life, consumable costs, warranty and after‑sales support. When comparing models, consumers benefit from checking official specifications, spare‑parts channels and warranty terms available from retailers or the brand website.