Reviews often mention fast dispatch, correct orders, and helpful staff. Customers also point to competitive prices and golf gear that holds up well. A smaller but clear group describes refunds that never arrived, orders that were not fulfilled, and abrupt exchanges with agents. Overall, frequent high praise sits alongside a minority of serious service breakdowns.
Examples from available reviews (Nov 2017 – Mar 2026).
Customer experienced disaster customer service and no order follow-up.
“DISASTER CUSTOMER SERVICE”
Returned wrong size; company failed to refund requiring card company intervention.
“failed to issue a refund”
Customer experienced great service, fast delivery and excellent products.
“great service fast delivery and excellent products”
First-class waterproof trousers bought at a fraction of RRP and delivered fast.
“First class Waterproof trousers at a fraction of the RRP.”
Many reviews describe quick processing and delivery arriving on time. Several customers single out staff for fast, effective help. A smaller number report no follow-up, missing items, or problems being left unresolved.
Shoppers frequently highlight competitive prices, discounts, and good value on bags, clothing, and clubs. Price praise often comes with notes about quick dispatch. A few point to bargains bought well below recommended retail price.
Several reviewers mention a smooth checkout and clear product pages. Some note optional monthly payment plans and delivery updates arriving on time. Rare comments mention worn demo equipment during in-store fittings and limited shaft options.
Most product feedback focuses on solid build, correct fit, and items arriving in good condition. Some reviews mention careless packaging or slower-than-expected fulfilment on specific orders. Outerwear and golf bags come up repeatedly as high-quality buys.
Reviewers praise named staff for quickly fixing order issues and sorting billing questions. Several complaints describe agents hanging up, weak communication on returns, and slow refunds. International shipping and voucher redemption issues show up in a small but distinct set of reviews.
Reviews split between many five-star experiences and a noticeable set of one-star complaints centred on post-sale problems. Most positive reviewers say they would buy again or recommend the shop. Negative accounts focus on returns, refunds, and lack of follow-through.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (9) · Reviews (1) · Quotes shortened · As of: March 2026
Shopper had an excellent experience and recommends Scottsdale Golf.
“Excellent shopping experience.”
DPD failed deliveries and agent hung up when complaining, very poor service.
“the agent hung up on me”
Customer claims vouchers were invalid and company refused proper resolution.
“they don't honour their offers”
Golf bag shipped to Portugal arrived impeccably packed within four days.
“O saco chegou impecável”
Customer was told they could not ship internationally despite advertised claims.
“don't advertise you sell internationally, when you don't ship internationally.”
My brother has been playing golf since his teens and I was looking for a good golf accessory as his birthday gift. I checked out Scottsdale on a friend’s recommendation. Their range of golf clothes and accessories is just amazing. I purchased a rangefinder by Bushnell. My brother is a techy and appreciated the features very much. He just loves it and has been using it regularly. A very worthy buy. If you play the golf yourself, this is a genie. A wonderful gifting option as well. The seller’s website is user friendly and made the experience of buying a pleasurable one. Recommend them.
Website offers monthly payment options and overall great company experience.
“Amazing website with options to pay monthly.”
Wrong product initially delivered but management resolved issue professionally.
“it was dealt with very professionally”
Repeat customer praises competitive pricing and fast delivery.
“always competitively priced with fast delivery”
Product delivered very quickly and was perfect.
“Product was perfect!!!!!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Scottsdale Golf is a UK retailer selling golf equipment and apparel. It runs an e-commerce site for clubs, bags, clothing, shoes, and electronic accessories. Product pages show specifications and images, with several payment options. Customer support handles order questions and routine fulfilment across the UK and to selected overseas addresses.