Reviews show a clear pattern: many customers praise product selection, straightforward online ordering and competitive pricing. Delivery and order fulfilment are frequently described as timely, and several reviewers highlight responsive after‑sales support. However, there are repeated reports of problematic returns, credit‑only remedies and occasional poor communication when issues arise; some customers describe wrong items or slow resolution. If returns, refunds or high‑value purchases matter to you, contact customer support for clarification before buying. Overall, reviewers are more often positive than negative, but the cited exceptions mainly concern post‑purchase problem handling.
Examples from available reviews (Nov 2017 – Feb 2026).
Products were good value and after-sales service was excellent.
“after sales service second to none”
Customer received excellent help and guidance buying a new club.
“Absolutely fantastic customer service”
Customer had a poor returns experience and no refund issued.
“would not refund my money”
Recent order had sloppy packaging and slow, disappointing service.
“sloppy packaging on a new set of irons”
Many reviewers describe prompt, helpful staff and reliable after‑sales support; a minority report poor handling of returns and order errors.
Multiple reviewers note competitive pricing, discounts and perceived good value for money, though a few cite refund or credit‑note concerns.
Ordering and delivery are commonly described as easy and quick, with clear online ordering and timely dispatch; isolated cases report long delays.
Most customers report products that match descriptions and arrive in good condition; a small number mention incorrect items or careless packaging.
Order notifications and delivery updates are positively noted by several customers; others report unanswered emails, slow replies and unresolved return queries.
Majority of reviews describe satisfactory shopping experiences, repeat purchases and recommendations; a minority detail unresolved issues with returns or delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (9) · Reviews (1) · Quotes shortened · As of: February 2026
Customer experienced disaster customer service and no order follow-up.
“DISASTER CUSTOMER SERVICE”
Bought an excellent golf bag that offered great value for money.
“Excellent golf bag and great value for money”
Customer received quick service from Scottsdale Golf.
“Quick service”
First-class waterproof trousers bought at a fraction of RRP and delivered fast.
“First class Waterproof trousers at a fraction of the RRP.”
Staff member James responded promptly and service was fabulous.
“responded to my query without delay.”
Delivery was quick and the job was done well.
“Great job delivering was quick”
Product delivered perfectly and quickly; customer very happy with service.
“The product was delivered perfectly and quickly really happy with the service”
Product had a great price and was despatched quickly.
“Great price, despatched quickly”
Backup service was fantastic with prompt delivery and competitive costs.
“Fantastic back up service”
Customer service staff Leanne corrected order and resolved billing error promptly.
“Very helpful staff. Namely Leanne.”
Delivery was very quick for this customer.
“Very quick delivery”
Customer is very pleased with the Titleist bag.
“Super pleased with the titleist bag”
Custom fitting experience was disappointing due to worn mats and limited shafts.
“The mat was very worn in this area”
Customer experienced very good service from the company.
“very good service”
Product arrived on time and customer is happy with it.
“On time and happy with the product.”
Custom Ping irons arrived slightly late but were perfect and customer help was good.
“Customer help was very good”
Bought bag at best price with great service and under 24-hour delivery.
“I received the bag less than 24 hours after ordering.”
Fast, well-packaged delivery and son is happy with the glove.
“Very fast delivery, well packaged.”
Regular customer reports consistently reliable service and satisfaction.
“I’ve never been let down or disappointed with their service...”
Transaction was great with rapid delivery and intent to repurchase.
“Great transaction Rapid delivery Will use them for further purchases”
Returned wrong size; company failed to refund requiring card company intervention.
“failed to issue a refund”
Customer experienced great service from Scottsdale Golf.
“Great service”
Coat met expectations, good price and quick delivery.
“Great coat and the price was very good.”
Customer received excellent help and guidance buying a new club.
“Absolutely fantastic customer service”
Good communication and fast delivery pleased the customer.
“Good service, good comms, fast delivery, can't ask for more than that.”
Discounted Ping wedges arrived within a week and satisfied.
“A great service and great product.”
Customer had a poor returns experience and no refund issued.
“would not refund my money”
Products were good value and after-sales service was excellent.
“after sales service second to none”
Ordering was easy and the item arrived earlier than expected.
“Ordering was very easy”
Repeat customer reports consistently good price, quality and delivery.
“never been let down whether its price quality or delivery”
Ordering online was easy and delivery matched expectations.
“Easy to order item on line and delivered as stated.”
First-time buyer enjoyed a great experience and product.
“great experience and product.”
Ordering was easy with swift delivery and UK purchasing preference.
“Easy to order and swift delivery.”
Recent order had sloppy packaging and slow, disappointing service.
“sloppy packaging on a new set of irons”
Bag arrived quickly and was a stunning upgrade.
“Stunning looking an upgrade to my last one.”
Wide product choice, competitive pricing and quick delivery impressed.
“Great choice of gear; good pricing; quick delivery.”
Product was quality and arrived safely within an acceptable timeframe.
“Ordered a quality product and arrived safe and sound.”
Customer experienced great service, fast delivery and excellent products.
“great service fast delivery and excellent products”
Service was excellent, on-time delivery and pleased recipient.
“arrived on date stated when ordered”
Ordered Garmin not received despite many messages; no refund processed.
“have still not got it”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Scottsdale Golf is a retail business focused on golf equipment, clothing and accessories sold through an online store. Consumers typically consult product range, delivery and service information when researching the retailer. Reviews and customer feedback are often used to assess product authenticity, fulfilment and after‑sales handling.