Reviewers most often praise Savile Row Company for garment quality, clear craftsmanship and consistent delivery. Many customers also highlight easy ordering, a well‑designed website and helpful service including alterations. A minority report fit issues or one explicit complaint about material quality, so check sizing guidance and fabric descriptions before ordering. For shoppers prioritising value and reliable shipping, reviews indicate these are commonly met; those concerned about precise fit should verify measurements or contact customer support.
Examples from available reviews (Aug 2022 – Feb 2026).
High-quality tailored suit and shirts at unexpectedly reasonable prices with free UK delivery.
“The fit of the suit was impeccable”
Material was not of good quality and reviewer is cautious about buying.
“the material , was not of GOOD QUALITY”
Excellent service, good choice, reasonable prices and reliable delivery.
“Excellent service, great choice of items at good prices”
Well laid out website with easy ordering, good quality and quick delivery.
“Well laid out website, easy order process, good quality and quick delivery”
Several reviewers note prompt, professional and friendly service, including individual attention and alteration options.
Multiple reviews describe products as good value or reasonably priced, with occasional discounts mentioned.
Customers commonly report an easy ordering process and well‑laid‑out website; browsing and checkout are described positively.
Most reviewers praise garment quality, fit and craftsmanship; a small number raise fit concerns or criticise material quality.
Delivery, packaging and prompt dispatch are frequently mentioned positively; reviewers note on‑time arrival and good packaging.
Many reviewers express clear overall satisfaction and intention to re‑purchase; only a few signal reservations about future buys.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer loves the formal cuff shirts.
“I love the formal cuffs shirts”
Appreciates polo shirts without stretch and asks composition not to change.
“I think this is the only compnay that sells polo shirts without "stretch".”
Great value shirts and fast delivery were provided.
“Great value shirts and fast delivery”
Excellent quality and value; wrong item delivered but issue resolved promptly.
“Wrong item delivered but sorted straight away.”
Item arrived as advertised and matched the description.
“Arrived as advertised”
Great service; reviewer plans to order again.
“Great srrvice will be ordering again”
Very high quality product with excellent delivery service and packaging.
“Very high quality product and excellent delivery service.”
Timely service; orders arrived correctly and returns were processed promptly.
“Timely service , all received as ordered and returns processed in good time.”
Great product with an easy online experience and good value.
“Great product. Easy online experience. Good value for money.”
Knowledgeable, helpful staff; returns process was simple and quickly credited.
“Always knowledgable & helpful staff.”
Splendid shirt quality and unique tab collar; reviewer is very happy.
“Splendid quality of my shirts!”
Great shirts and ties from the company.
“Great Shirts and Ties”
Gift shirt matched sizing, fitting and quality; delivery was impeccable.
“Everything was impeccable including delivery and product quality!!”
Terrific quality offered at a reasonable price.
“Terrific quality at a reasonable price.”
Fantastic as always; consistently great quality.
“Fantastic as always...Great Quality”
Great service with quick delivery and a quality product.
“Great service. Very quick delivery and great quality product”
Cord shirts' fabric and finish felt below standard; returns caused frustration.
“I was disappointed with the quality of the cord shirts”
Provided excellent service and product quality.
“Excellent service and product”
Received wrong size because the webpage defaulted to a larger size.
“I ended up with wrong size as web page defaulted to larger size, doh”
Good quality, reasonable price with prompt service and delivery.
“Good quality, reasonable price, prompt service and delivery”
Beautiful dress shirt with excellent quality and great fit.
“Beautiful dress shirt; excellent quality and great fit!”
Easy ordering and quality products; purchase was a pleasure.
“Easy ordering with quality products.”
Delivered on time and the clothes were good quality.
“delivered on time and good quality clothes”
Products are consistently excellent quality across multiple items.
“Saville Row products are always excellent quality.”
Received a great quality evening shirt from the company.
“Great quality evening shirt”
Products well presented; company gave individual attention and discount.
“Given individual attention and further discount.”
Nice quality and friendly support, but shirt fit had excess chest fabric.
“My shirt didn’t fit as there was too much fabric across the chest”
Material was not of good quality and reviewer is cautious about buying.
“the material , was not of GOOD QUALITY”
Excellent quality garment that arrived on time and was well packaged.
“Excellent quality garment; arrived on time and well packaged.”
Fantastic quality robe; recipient was very happy with it.
“Fantastic quality robe - our father was very happy with it!”
Shirt was excellent quality and very comfortable to wear.
“Shirt was excellent quality and really comfortable to wear.”
Reviewer enjoyed browsing the website a lot.
“i enjoyed my self browsing the site a lot.”
Shirts are the best Winchester style, but top-button sizing is odd.
“why do shirts (all makes) fit top buttons a size larger than the buttonholes?”
Nice white shirt with a spot-on fit.
“Nice white shirt. The fit is spot on!”
Impressed with the shirt's quality and value; intends to buy more.
“Really impressed with the shirt, great quality and value.”
Excellent craftsmanship and excellent value overall.
“Excellent craftsmanship and excellent value”
Excellent service, good choice, reasonable prices and reliable delivery.
“Excellent service, great choice of items at good prices”
Service was prompt and professional; reviewer had no complaints.
“The service was most prompt and professional.”
Delivery was prompt and timely overall.
“Prompt delivery”
Well laid out website with easy ordering, good quality and quick delivery.
“Well laid out website, easy order process, good quality and quick delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Savile Row Company is a British menswear retailer. This summary compiles customer feedback to help prospective buyers evaluate product quality, ordering and delivery experiences before purchase.