Customers often highlight steady shirt and garment quality, dependable delivery, and attentive service. Many also say several items offer good value for money. A small number mention poor fabric on specific garments, plus sizing issues or website defaults. These negatives appear only occasionally among many positive reviews.
Examples from available reviews (Aug 2022 – Mar 2026).
Very high quality product with excellent delivery service and packaging.
“Very high quality product and excellent delivery service.”
Products are consistently excellent quality across multiple items.
“Saville Row products are always excellent quality.”
Cord shirts' fabric and finish felt below standard; returns caused frustration.
“I was disappointed with the quality of the cord shirts”
Received wrong size because the webpage defaulted to a larger size.
“I ended up with wrong size as web page defaulted to larger size, doh”
Many reviews mention fast delivery and smooth returns. Customers point to helpful, knowledgeable staff and personal attention. One reviewer says the wrong item was sent but fixed quickly.
Many reviewers call the shirts and suits good value for the price they paid. They often connect solid craftsmanship with a cost that feels fair.
Several comments describe online ordering as simple and the website as easy to navigate. A small number report sizing issues and a page default that selected the wrong size. A few also note fit differences, especially around the chest and the top button.
Most reviews praise the fabric, finish, and consistent workmanship across shirts, ties, and other garments. A few flag poor material or an underwhelming finish on specific items, such as cord shirts. These quality complaints show up in only a minority of reviews.
Reviewers often mention clear, polite communication and timely order updates. Several also say returns and credits were handled quickly.
Sentiment is largely positive, and many reviewers say they plan to order again. A small number report lower satisfaction due to issues with certain garments or sizing.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently purchased a tailored suit and a few shirts from the Savile Row Company, and I must say that I am thoroughly impressed with the quality of their products. The fit of the suit was impeccable, and the material felt comfortable yet durable. The shirts were equally impressive; they were nicely cut and had just enough stiffness to maintain their shape without feeling stiff or restrictive.
What struck me most about my shopping experience though was how affordable everything was. For such finely crafted garments made from high-quality materials, you'd expect to pay more, but these prices were quite reasonable.
Another positive aspect worth noting is that delivery was free for orders in the UK - this really added value to my purchase because I didn't have to worry about any hidden fees cropping up later on down the line.
Overall, I would definitely recommend Savile Row Company to anyone looking for well-crafted men's clothing at an affordable price point. Their excellent reviews on Trustpilot speak volumes as well!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Savile Row Company is a British menswear retailer specialising in shirts, suits, ties, and related accessories. It sells tailored and ready-to-wear pieces with an emphasis on traditional tailoring methods and formalwear construction. Shoppers can buy through the website, which lists fabric and sizing details for each item. The retailer offers support with ordering, alterations, and returns, and provides product images and descriptions to help customers choose.