Reviews Analysed
21
We Collect & Analyse Reviews
Republic of Cats
Experiences & Reviews
Republic of Cats is a UK pet food company focused on personalised cat nutrition and subscription delivery. It offers wet and dry recipes, trial/taster options and customer support to manage dietary preferences and recurring orders.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
13d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Most reviewers describe prompt delivery, personalised diet setup and quick problem resolution; a few report courier delays or missed dispatches.
Share
Strong
20%
💰
Value for money
Some reviewers praise trial deals and perceived value for quality, while others question price versus meat content or switch for cheaper options.
Share
Mixed
7%
⚡
User experience
Users report an easy-to-use website, simple portion controls and helpful notifications; a few ask for clearer can counts for planning.
Share
Strong
8%
🔧
Product quality
Most reviewers say their cats like the food, citing variety, portions and health benefits; a small number raise ingredient concerns (sugar, meat content).
Share
Strong
24%
📞
Communication
Customer support is frequently described as responsive and helpful, with many examples of quick replies and issues being resolved.
Share
Strong
17%
⭐
Overall experience
The general impression is positive: many owners report happier, healthier cats and recommend the brand, though some note delivery or ingredient problems.
Share
Strong
24%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
Contains sugar
"I was trying new foods for my cat and although she ate this food, I saw it contained ‘various sugars’. Cats don’t need sugar. I contacted support to a..."
Becky
Trustpilot
Sep 30, 2025
Featured for: ingredient concern, unanswered support
I’ve been waiting well over a week for…
"I’ve been waiting well over a week for my complete order to arrive, which has meant I’ve had to order cat food from elsewhere and it’s hugely inconven..."
Kirsty
Trustpilot
Sep 30, 2025
Featured for: delayed order, courier problem
a food my cats like and a service that I like
"I've been trialling the cat food for a couple of months now and we've identified which ones my cats like. I find it very easy to change the amounts an..."
angharad
Trustpilot
Sep 30, 2025
Featured for: easy adjustments and quick support
Koda loves Republic of Cats
"My cat, Koda, has been enjoying a mixture of dry and wet food from Republic of Cats for several months and he is healthier for it (probably happier to..."
customer
Trustpilot
Sep 30, 2025
Featured for: happy cat, helpful support
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
a
angharad
trustpilot.com
Sep 30, 2025
a food my cats like and a service that I like
I've been trialling the cat food for a couple of months now and we've identified which ones my cats like. I find it very easy to change the amounts an...
a
alison strouther
trustpilot.com
Sep 30, 2025
Extremely happy Cat loves her Republic of Cats food
Well , I've tried quite a few Cat foods on the market, and I can honestly say this range, my cat eats every bit all flavours. I have the kibble an...
P
Patricia Gilder
trustpilot.com
Sep 30, 2025
Great for cat diets
The amount of care they give to putting together a specialised diet...
P
Patricia Gilder
trustpilot.com
Sep 30, 2025
I loved the way they treated my cat’s…
I loved the way they treated my cat’s dietary need and put his name on...
L
Lianne Pritchard
trustpilot.com
Sep 30, 2025
5* from Republic of Cats
I had a delivery via Evri, but yet again Evri aren't brilliant at delivering products successfully. My package was left at side of the house, clearly...
I
Izzy
trustpilot.com
Sep 30, 2025
Great experience so far
Great experience so far ! It is easy to adjust the recipes ( would be more helpful if we could see the exact number of cans of each flavour to plan be...
E
EE
trustpilot.com
Sep 30, 2025
Amazing company
Been using Republic of Cats for years and the cats love it. They...
J
Joanna Armstrong
trustpilot.com
Sep 30, 2025
Absolutely brilliant Customer Service &…
Absolutely brilliant Customer Service & exceptional value on Taster Boxes, I signed up 1 Cat for the Taster Box & hadn't realised you can sign up to 2...
B
Becky
trustpilot.com
Sep 30, 2025
Contains sugar
I was trying new foods for my cat and although she ate this food, I saw it contained ‘various sugars’. Cats don’t need sugar. I contacted support to a...
K
Kirsty
trustpilot.com
Sep 30, 2025
I’ve been waiting well over a week for…
I’ve been waiting well over a week for my complete order to arrive, which has meant I’ve had to order cat food from elsewhere and it’s hugely inconven...
H
Helen Gill
trustpilot.com
Sep 30, 2025
Excellent service
The support team especially India have been very patient with my requests (many of them) my cats are very fussy, one has been sick quite a lot which i...
M
Melony Orr
trustpilot.com
Sep 30, 2025
My cats are fussy but did eat this…
My cats are fussy but did eat this food. Customer support was good. The reason I stopped getting...
c
customer
trustpilot.com
Sep 30, 2025
Koda loves Republic of Cats
My cat, Koda, has been enjoying a mixture of dry and wet food from Republic of Cats for several months and he is healthier for it (probably happier to...
A
Aileen Guillaume
trustpilot.com
Sep 30, 2025
Love the querkiness.
Is a joy to deal with the Republic. They have been very efficient. My cat l...
A
Anon
trustpilot.com
Sep 30, 2025
My cats love this food
My cats love this food. The portions are perfect...
J
Jill B
trustpilot.com
Sep 30, 2025
Raffi loves it !!!
My cat Raffi always was very choosy about his food. But he made the change to Republic of Cats no bother at all. I just put him straight on to it when...
W
Wendy Edwards
trustpilot.com
Sep 30, 2025
Great product, great service
...
P
P Sohrens
trustpilot.com
Sep 30, 2025
The food looks good
The food looks good, smells good and the plate is always...
M
Mrs M V Deakin
trustpilot.com
Sep 30, 2025
My ultra fussy cat
Plenty of choice ,my ultra f...
S
Sandra Schmidt
trustpilot.com
Sep 30, 2025
This is the only cat food brand my cats love…
This is the only cat food brand my cats have not gotten tired off, as it offers variety in flavour and texture. Delivery is always on time and I...
Conclusion
Reviews show Republic of Cats is widely recommended for product acceptance—many owners say their cats enjoy the range and benefit from portioning and variety. Customer support is repeatedly noted as responsive, with several reviewers describing prompt help and problem resolution. Recurring criticisms relate to ingredients (a few users raised concerns about sugar or meat content) and isolated delivery or courier failures; in several cases the company arranged replacements. For prospective customers, consider trying a taster box and checking ingredient lists if you avoid added sugars; assess subscription flexibility and delivery options before committing.