Most reviewers say their cats enjoy the wet and dry recipes and describe customer support as fast and helpful. Many note visible health or appetite improvements after switching. Some customers report failed deliveries and long delays that ended in cancellations. A few mention fit issues, including a cat refusing the food and one unexplained concern about an ingredient listing.
Examples from available reviews (Nov 2022 – Mar 2026).
Long-term customer praised exceptional service and received a long-time customer gift.
“Exceptional customer service from Leah”
Order was delayed over a week causing inconvenience and poor delivery service.
“I’ve been waiting well over a week for my complete order to arrive”
Product contained 'various sugars' and support did not follow up with amounts.
“I saw it contained ‘various sugars’.”
Senior cat's coat and eyes improved noticeably; issues handled quickly.
“her eyes are glistening and her coat is thicker and glossy”
Many reviews point to quick, personal support, with named staff sorting problems fast. Several mention support arranging replacement deliveries and refunds. A smaller but noticeable group reports repeated delivery failures and missing parcels that led to cancellations.
Several reviewers are comfortable paying more when their cats eat the food and waste drops. Some question the meat content for the price. Direct price comments appear less often than notes about portion control and reduced waste.
Customers often describe simple online tools for adjusting meals, plus trial options and tailored feeding plans. Several reviews mention personal touches, such as named items in welcome materials. A few isolated comments report limited flexibility on certain swaps, leading at least one customer to cancel.
Many reviewers describe clear positives: cats finishing meals, better coat condition, and stronger appetites with both wet and dry food. A minority report cats refusing certain tins or flavours, or only licking the gravy. One reviewer flagged 'various sugars' on an ingredient list and said it was not later explained.
Many comments highlight fast replies and helpful, patient support. Several reviewers praise named representatives and clear follow-through. A smaller set criticises missing delivery updates and poor communication when orders were late or didn’t arrive.
Many customers strongly recommend the brand, driven by how well pets take to the food and how responsive support is. These high ratings sit alongside a few low-rated accounts focused on delivery or ingredient concerns. Overall feedback is mainly positive, with isolated slips in service and product fit.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently tried Republic of Cats for my feline friend, and I must say that it is an excellent choice for cat owners who want to offer their pets a tailored diet. The service provides high-quality cat food that can be customized according to the specific needs of your cat.
One of the things that stood out to me was how easy it was to use their website. The interface is user-friendly and straightforward, and the order process is hassle-free. All you need to do is enter some information about your cat's breed, size, weight, age, and activity level; then choose from the variety of flavors they have on offer.
Another thing I appreciated was how quick and efficient their delivery service was. I received my package within three days after placing my order online. Their packaging also comes with clear instructions on opening and preserving the food correctly.
Most importantly, my cat loves the taste of her new food! She has been more energetic since switching over to this brand.
Overall I am very pleased with Republic Of Cats as they provided nutritious ingredients in premium quality packages delivered quickly which definitely keeps customers happy!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Republic of Cats sells prepared cat food and feeding plans through its online shop. The range includes wet tins and dry kibble, available as one-off purchases or repeat deliveries. Product pages show ingredients, feeding guidance, and portion suggestions. Customers can get help via the website’s support channels and use order-management tools.