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We Collect & Analyse Reviews

Regatta
Experiences & Reviews

Regatta is a UK-based outdoor clothing and equipment brand offering waterproof jackets, fleeces, walking boots and camping gear through its website and retail partners. The company is commonly positioned as an accessible, value‑focused supplier of outdoor apparel and accessories across a broad range of categories. People searching reviews about Regatta typically check waterproof performance, fit, durability and after‑sales handling.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 81%
Latest Review 13d
Overall Rating
4.1

Our Analysis

🎯

Service quality

Mixed reports: several reviewers praise quick, helpful support and refunds; others report delayed refunds or outstanding collections and unresolved returns.

Share
10%
Mixed
💰

Value for money

Limited mentions, but those referencing price describe Regatta items as good value for money and accessible compared with alternatives.

Share
5%
Mixed
⚡

User experience

Generally positive: reviewers describe the website and ordering as straightforward, with fast delivery and useful tracking on many orders.

Share
19%
Strong
🔧

Product quality

Mostly positive: many report durable, lightweight and waterproof garments with good fit; a minority report broken parts or inconsistent sizing.

Share
22%
Strong
📞

Communication

Mixed communications: several reviewers praise prompt email replies and tracking, while others report slow or missing updates about refunds or collections.

Share
10%
Mixed
⭐

Overall experience

Overall positive for most reviewers, with repeat purchases and recommendations common; a smaller group report unresolved returns, sizing or defect issues.

Share
33%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

M
Marilyn
trustpilot.com Sep 30, 2025

Easy to order and very good value…

Easy to order and very good value product. Ordered next day delivery but was advised there was a problem. The item arrived 3 days late (it may have...

E
Eileen Doyle
trustpilot.com Sep 30, 2025

Very efficient

...

E
Ella Roberts
trustpilot.com Sep 30, 2025

Don’t buy if you’re size 4-6 or skinny

If you’re a size 4-6 and looking for waterproof trousers you’ll genuinely have to look somewhere else because I ordered multiple of the small...

B
Biljana Babic
trustpilot.com Sep 30, 2025

Nice waterproof jacket

Nice waterproof jacket, just as...

T
Tracy Eagles
trustpilot.com Sep 30, 2025

Love regatta coats and jackets

Love regatta coats and jacke...

L
Lauren Clark
trustpilot.com Sep 30, 2025

Still waiting for my refund after 2…

Still waiting for my...

C
Chris
trustpilot.com Sep 30, 2025

Still awaiting collection of unwanted…

Still awaiting collec...

A
Aaron Sahotra
trustpilot.com Sep 30, 2025

p delivery kinda bad

...

J
Jo W
trustpilot.com Sep 30, 2025

Good value for money

Good value for money....

N
Natalie Hawken
trustpilot.com Sep 30, 2025

Customer service absolutely brilliant

Customer service absolutely brilliant. I spoke with a gentleman called Matthew who replied to my email about an issue I had wi...

J
Jane Mincher
trustpilot.com Sep 30, 2025

Reordered travel mug due to first 1…

Reordered travel mug due to first 1 arriving with a broken l...

M
Mrs pippa jellard
trustpilot.com Sep 30, 2025

Perfect jacket…

The jacket is perfect as walking the southwest coastal path and I wanted somet...

K
Karen Hanley
trustpilot.com Sep 30, 2025

Winter coat

I’m Very happy with my new coat . F...

E
E O'Dowd
trustpilot.com Sep 30, 2025

Easy to order

Easy to order. Delivered qu...

T
Tat
trustpilot.com Sep 30, 2025

A quick and easy experience ordering on…

A quick and easy experienc...

L
Lozzy Woods
trustpilot.com Sep 30, 2025

Good fit and tiny when folded, super for day trips

Wanted a pack a mac for day trip to Edinburgh, I'm size 22, 46c bust. I ordered a 22/24 as reviews advised to go up a size. It's fits well, especially...

M
Melanie Hodges
trustpilot.com Sep 30, 2025

I bought a waterproof coat It is great…

I bought a waterproof coat It is great waterproof warm , one of the fasteners has...

C
Custome rangela
trustpilot.com Sep 30, 2025

great variety of items

great variety of items i was interested in & speedy delivery,b...

J
John Thompson
trustpilot.com Sep 30, 2025

Prompt delivery

Prompt delivery. Exc...

M
Malcolm Dent
trustpilot.com Sep 30, 2025

perfect fit

perfect fit, perfect col...

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Conclusion

Reviewers most frequently comment on product performance: many cite waterproof jackets and outerwear as durable, lightweight and good fitting. Site ordering and delivery are commonly described as quick and straightforward, with tracking noted as useful. Customer service receives mixed comments—there are examples of rapid, helpful responses and refunds, but also repeated reports of delayed refunds or uncollected returns. A minority of reviews mention product faults (broken lids or loose fasteners) and specific sizing gaps for smaller sizes; prospective buyers should check sizing notes and return policies before purchase.