Gift order missed promised 48hr delivery and no refund received.
“Still no refund??”
Reviews show most customers receive orders promptly and are satisfied with product quality, especially jeans. Several reviewers highlight an easy website and smooth returns handling, which supports a generally reliable shopping experience. However, a small number of customers report missed deliveries, problematic tracking emails and unresolved refund requests—issues to be aware of for time-sensitive purchases. If you buy from Raw Denim, check size guidance carefully and, for urgent orders, confirm delivery guarantees and the refund policy beforehand.
Examples from available reviews (Jun 2022 – Feb 2026).
Gift order missed promised 48hr delivery and no refund received.
“Still no refund??”
Delivery was not attempted and tracking showed item never left warehouse.
“No delivery was attempted and tracking says it never left the warehouse.”
Easy ordering, quick arrival, jeans fit well and will reorder.
“Easy to order, arrived quickly, jeans fit great, will definitely be ordering again”
Purchased designer denim; praised product quality, unique designs and customer service.
“Overall, Raw Denim provided excellent quality products that are perfect for urban living.”
Most reviewers praise prompt delivery, easy returns and attentive customer service; a minority report missed deliveries and delayed refunds.
A few reviews explicitly note outlet-style pricing and good value; overall mentions of price are limited but generally positive.
Several reviewers describe the website and ordering process as contemporary and easy to use, but UX was only occasionally mentioned.
Product comments are mostly positive: quality and design praised and jeans often fit well; some customers report sizing inconsistencies.
A small number of reviews report poor communication: incorrect tracking emails, no attempted delivery and unresolved refund queries.
Overall impressions are largely positive, with many satisfied customers citing good products and quick delivery; a few experienced service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently purchased clothing from Raw Denim and had a fantastic experience. I was impressed by the variety of designer denim and other clothing available, all at outlet prices. The website had a contemporary feel that made browsing through different styles easy and enjoyable.
What stood out to me most was the unique designs, which were clearly meticulously crafted with no-nonsense details. I particularly appreciated how their mix of cutting-edge and core style kept my look fresh while still being accessible for everyday wear.
Overall, Raw Denim provided excellent quality products that are perfect for urban living. The attentive customer service and shopping experience only added to its appeal.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Raw Denim is an online retailer operating under the Raw Denim name that offers denim and related apparel. For consumers researching the brand, typical areas to check are product fit and sizing, delivery and returns policies, and how the retailer handles urgent or paid-for delivery options. Verify product measurements and review the returns/ refund process before purchase to reduce fit and delivery risk.