Customers often praise the strong quality of the jeans and quick delivery. Several reviewers mention a great fit, good-feeling fabric, and fast courier service. Recurring complaints focus on receiving the wrong item, sizing not matching, and refunds that were not resolved. These mixed experiences lead to both very enthusiastic praise and sharply negative reviews.
Examples from available reviews (Jun 2022 – Mar 2026).
Bootcut jeans fit and looked perfect; reviewer will repurchase.
“they fit perfect and look perfect also.”
Product was great with super fast delivery.
“Great product, super fast delivery!”
Company sent wrong jeans and refused to accept responsibility.
“they refused to acknowledge that they sent me the wrong order.”
Gift order missed promised 48hr delivery and no refund received.
“Still no refund??”
Many reviews point to fast fulfilment and polite delivery staff. Several customers describe quick, smooth processing and helpful support with returns. A smaller group reports deliveries that failed or missed time windows, which caused frustration.
Several reviewers say the products are good value and priced competitively. Comments about value often come alongside praise for materials and build quality. No repeated complaints mention pricing problems or overcharging.
Customers often say ordering is simple and the website is easy to use. Some shoppers returned items because the fit was off and described the overall outcome as average. A few reviewers also note that returns went smoothly once started.
Reviews frequently praise the fabric, fit, and construction, describing soft, comfortable jeans and strong tailoring. Several people say items fit perfectly and led them to buy again. There are also multiple reports of sizing inconsistencies and occasional shaping issues across different garments.
A consistent negative thread involves wrong items being sent and arguments over who was responsible. Some reviewers describe poor initial handling of defects and refunds that were slow or never answered. A few, however, say the issue was resolved after escalation.
Strong feedback on product quality and delivery sits alongside sharply negative experiences with wrong items and refund issues. That split results in both high praise and low-scoring complaints within the same set of reviews. In several cases, good return handling softens the impact for some customers.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company sent wrong jeans and refused to accept responsibility.
“they refused to acknowledge that they sent me the wrong order.”
Delivery driver was described as very courteous.
“Driver was very coutorteous”
Item was not shaped very well.
“Not shaped very well”
Bootcut jeans fit and looked perfect; reviewer will repurchase.
“they fit perfect and look perfect also.”
Product was great with super fast delivery.
“Great product, super fast delivery!”
Socks were just what the partner wanted.
“Super socks, just what my partner wanted.”
Reviewer felt the shopping experience was ordinary after returning unsuitable jeans.
“I would not call that a wonderful experience I would call it online shopping”
Jeans were soft, comfortable, and helped husband feel more normal.
“These were soft and comfortable and made him feel more normal”
Excellent quality and a perfect fit, according to reviewer.
“Excellent quality .. perfect fit!”
Items were great, priced well, with very fast delivery.
“Great items ,great price and lightning speed delivery”
Prompt service and top product quality reported.
“Prompt service top product”
Fast delivery, but chinos were too tight and not worth returning.
“Chinos I bought was just far too tight on the legs”
Ordered Lacoste shorts and received great service.
“Ordered lacoste shorts great sevice thanks.”
Delivery was quick and the item was lovely.
“Quick delivery lovely item”
Service was great and very fast.
“Great fast service”
Initially poor handling of a belt defect, later satisfactorily resolved.
“they sorted out my issue succesfully.”
Jeans were good quality and delivery was fast.
“Fast delivery, and good quality jeans”
Received super skinny jeans instead of advertised slim skinny fit.
“What I received was clearly “super skinny fit””
Trousers arrived on time and were good quality.
“Trousers arrived on time and are good quality.”
Dungarees arrived next day and fit beautifully with good styling.
“Beautifully loose and contemporary styling and fit perfectly.”
Customer very happy with jeans and will use again soon.
“Very happy with jeans I had will definitely be using again soon thank you”
Order arrived in good time and all was satisfactory.
“All good arrived in good time”
Reviewer praised the product and the service.
“Great product Great service”
Delivery was prompt but the shirt fit much smaller than expected.
“the shirt I ordered was much smaller than anticipated.”
Product had very good quality and a great price.
“Very good quality at great price”
Reviewer praised the excellent service received, thanking them.
“Excellent service thx”
Delivery was quick and the website was easy to use.
“Quick delivery. Easy website”
Easy ordering, quick arrival, jeans fit well and will reorder.
“Easy to order, arrived quickly, jeans fit great, will definitely be ordering again”
Item was perfect according to reviewer.
“perfect item”
They were nice but too big.
“though they are nice but big”
Gift order missed promised 48hr delivery and no refund received.
“Still no refund??”
Delivery was not attempted and tracking showed item never left warehouse.
“No delivery was attempted and tracking says it never left the warehouse.”
Item arrived on time but required return; returns handled impressively.
“Very impressed how they’ve handled my returns thank you”
Product was good, delivered on time, and service pleased reviewer.
“A very good product, delivered right on time, happy with the service.”
Reviewer experienced fast service from the company.
“Fast service.”
Reviewer said overall experience was good.
“Good all around, thanks,”
Reviewer described the service as first class.
“First class”
Reviewer praised the service and product quality.
“Brilliant service quality goods.”
Reviewer appreciated great service and excellent pricing.
“Great service and excellent price for the item”
Product was great and delivery was prompt.
“Great product and prompt delivery”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Raw Denim is a UK retailer focused on denim and casual wear. It sells jeans, trousers, shirts, and accessories like socks and belts. Product pages list materials, care details, and sizing charts to help shoppers pick the right fit. Customers can order online with standard or expedited shipping, and the website explains the returns process. Support is available by email and phone for questions about orders and products.