Order never arrived and customer reports long shipping delays and no tracking.
“It never arrived.”
Reviews indicate Proviz products are commonly appreciated for their reflective performance, fit and general build quality, with many customers reporting prompt delivery. Customer support is often described as responsive and effective when resolving supply or order issues. However, a subset of reviews reports problems with non-delivery, incorrect items or product descriptions that do not match the latest model. Customers considering a purchase should check product descriptions closely, confirm sizing, and use tracking or contact support promptly if delivery issues arise.
Examples from available reviews (Dec 2022 – Feb 2026).
Order never arrived and customer reports long shipping delays and no tracking.
“It never arrived.”
Clear, helpful communication resolved a supply problem satisfactorily.
“Clear and helpful communication from the beginning.”
Ordered four belts with a good discount and quick delivery.
“Ordered 4 reflective belts and got great discount.”
Jacket description inaccurate and newer version missing key features.
“The jacket's description is innaccurate.”
Most reviewers report fast, reliable shipping and delivery; a smaller number describe non-delivery, long delays or incorrect items causing frustration.
A few customers mention discounts and reasonable pricing for kits and accessories; sample size is small so conclusions are limited.
Order and payment processes are frequently described as simple and smooth, though only a minority of reviews comment on the online experience.
Many reviewers praise reflective materials, fit and overall build quality; a minority report inaccurate descriptions or regressions in design.
Customer service is often called clear and helpful in resolving supply issues, but some customers report poor tracking updates or missing information.
Most reviews describe positive overall experiences with product performance and service, though some customers report delivery failures or order errors.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently purchased some reflective clothing and accessories from Proviz and I am absolutely impressed with the quality of their products. The highly reflective material used in their sportswear ensures maximum visibility during night time activities, keeping me safe while still looking fashionable.
Not only is the clothing functional, but also comfortable to wear. It fits perfectly and allows for a full range of motion during any activities. Additionally, shipping was quick and easy with free worldwide delivery available - making it convenient for customers all over the world to enjoy this innovative brand.
Overall, I highly recommend Proviz to anyone who enjoys outdoor activities or those who want high-quality reflective gear that not only looks good but also keeps them visible at night!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Proviz is a UK-based brand specialising in high-visibility and reflective sportswear and accessories for cyclists, runners and outdoor users. The company primarily sells jackets, belts, lights and rain covers via its online store and ships internationally. Consumers searching for Proviz reviews typically seek information on product reflectivity, fit, delivery and customer support.