Reviews indicate Proviz products are commonly appreciated for their reflective performance, fit and general build quality, with many customers reporting prompt delivery. Customer support is often described as responsive and effective when resolving supply or order issues. However, a subset of reviews reports problems with non-delivery, incorrect items or product descriptions that do not match the latest model. Customers considering a purchase should check product descriptions closely, confirm sizing, and use tracking or contact support promptly if delivery issues arise.
Examples from available reviews (Dec 2022 – Feb 2026).
Order never arrived and customer reports long shipping delays and no tracking.
“It never arrived.”
Clear, helpful communication resolved a supply problem satisfactorily.
“Clear and helpful communication from the beginning.”
Ordered four belts with a good discount and quick delivery.
“Ordered 4 reflective belts and got great discount.”
Jacket description inaccurate and newer version missing key features.
“The jacket's description is innaccurate.”
Most reviewers report fast, reliable shipping and delivery; a smaller number describe non-delivery, long delays or incorrect items causing frustration.
A few customers mention discounts and reasonable pricing for kits and accessories; sample size is small so conclusions are limited.
Order and payment processes are frequently described as simple and smooth, though only a minority of reviews comment on the online experience.
Many reviewers praise reflective materials, fit and overall build quality; a minority report inaccurate descriptions or regressions in design.
Customer service is often called clear and helpful in resolving supply issues, but some customers report poor tracking updates or missing information.
Most reviews describe positive overall experiences with product performance and service, though some customers report delivery failures or order errors.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product is good quality and fabulously visible.
“Very Nice Product good quality and fabulously visable”
Excellent customer service left reviewer very pleased.
“Excellent customer service really pleased”
Wide product range with good prices; reviewer has used them repeatedly.
“Great company. So many different things to buy.”
Longtime customer satisfied with quality products and service.
“Good quality and not overly expensive.”
Jacket arrived promptly, as described, with good quality and fit.
“Arrived promptly, as described, good quality and fit.”
Loves jackets, wears them nightly and feels safer when running.
“Absolutely love Proviz jackets.”
Products as advertised with great quality and fast delivery.
“Amazing for those dark runs Great quality and fast delivery.”
Gloves arrived promptly, well made, warm but slightly tight at thumbs.
“well made – a quality product.”
Everything arrived as expected and without issues.
“Everything arrived as expected.”
Order not processed after five days and no delay notification.
“Order hasn’t arrived.”
Reflective coating peeling; warranty expired and customer distrusts product longevity.
“some of the reflective coating is peeling in some areas of the jacket.”
Received a waterproof reflective jacket as a present and bought another.
“Top quality”
Easy website, good offers and a reflective coat that works well.
“My reflective cycling coat works really well”
Sizing inaccurate and poor returns policy led to multiple costly returns.
“Because the company does not offer size exchanges, I had to place multiple orders and returns.”
Good gear at good prices with excellent delivery.
“Good gear, good prices & excellent delivery.”
Order delayed beyond promised timeframe with poor communication and partial shipping.
“Website states 2-4 days delivery.”
Jacket is very reflective, warm and waterproof with great quality.
“Great quality jacket, very reflective, warm and waterproof”
Lining flakes off after short use; customer says jacket not durable.
“the lining flakes off.”
Speedy delivery and a great high-visibility top.
“Speedy delivery and a great high viz top.”
Reviewer finds the product not very breathable.
“It's not much of breathable.”
Simple ordering, fast delivery and satisfied repeat customer.
“The order process was simple and the delivery process fast.”
Reviewer says the product is great.
“Great product”
Easy ordering, excellent XL fit and good tracking; reflective visibility impressive.
“The fitting XL is excellent.”
Ordered four belts with a good discount and quick delivery.
“Ordered 4 reflective belts and got great discount.”
Reviewer is very happy with their recent purchase.
“Very happy with my purchase this time...”
Jacket description inaccurate and newer version missing key features.
“The jacket's description is innaccurate.”
Order, payment and delivery went smoothly and product is very good.
“Order process, payment and delivery.”
Product was great and delivery completed as expected.
“Delivery and great product.”
Customer service was friendly, understanding and offered multiple solutions.
“The customer service was extremely friendly and easy to work with.”
Ordered a men's large but received a women's large; wife likes it.
“I ordered a men’s large. I received a woman’s large, but My Wife loves the coat.”
Arrived safely after shipping and customs; hopes current model matches old quality.
“it arrived safely at my home.”
Reviewer reports both great service and great product.
“Great service and great product.”
Product has a great bright light and a red rear light.
“great bright light with red light on back”
Good kit at a reasonable price and delivered quickly.
“Great kit at a reasonable price, delivered quickly”
Clear, helpful communication resolved a supply problem satisfactorily.
“Clear and helpful communication from the beginning.”
Products are excellent and of very good quality.
“Very good quality.”
Bought jacket for son; great quality and prompt delivery.
“Delivery was prompt and within the time stated.”
Delivery was really quick and satisfactory.
“Delivery really quick”
Order never arrived and customer reports long shipping delays and no tracking.
“It never arrived.”
Product not received despite more than two weeks wait.
“It's been well over 2 weeks and I have still not received my product!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Proviz is a UK-based brand specialising in high-visibility and reflective sportswear and accessories for cyclists, runners and outdoor users. The company primarily sells jackets, belts, lights and rain covers via its online store and ships internationally. Consumers searching for Proviz reviews typically seek information on product reflectivity, fit, delivery and customer support.