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We Collect & Analyse Reviews

Proviz
Experiences & Reviews

Proviz is a UK-based brand specialising in high-visibility and reflective sportswear and accessories for cyclists, runners and outdoor users. The company primarily sells jackets, belts, lights and rain covers via its online store and ships internationally. Consumers searching for Proviz reviews typically seek information on product reflectivity, fit, delivery and customer support.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 13d
Overall Rating
4.3

Our Analysis

🎯

Service quality

Most reviewers report fast, reliable shipping and delivery; a smaller number describe non-delivery, long delays or incorrect items causing frustration.

Share
26%
Strong
💰

Value for money

A few customers mention discounts and reasonable pricing for kits and accessories; sample size is small so conclusions are limited.

Share
3%
Mixed
⚡

User experience

Order and payment processes are frequently described as simple and smooth, though only a minority of reviews comment on the online experience.

Share
5%
Mixed
🔧

Product quality

Many reviewers praise reflective materials, fit and overall build quality; a minority report inaccurate descriptions or regressions in design.

Share
25%
Strong
📞

Communication

Customer service is often called clear and helpful in resolving supply issues, but some customers report poor tracking updates or missing information.

Share
7%
Mixed
⭐

Overall experience

Most reviews describe positive overall experiences with product performance and service, though some customers report delivery failures or order errors.

Share
34%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

J
Jo Re
trustpilot.com Sep 30, 2025

reliable rain cover, fast delivery

The order process was simple and the delivery process fast. The products are perfect. After wearing the rai...

H
Happy shopper
trustpilot.com Sep 30, 2025

Great product

...

T
Tim Hood
trustpilot.com Sep 30, 2025

Very comfortable fir late night rural walks

Easy ordering. The fitting XL is excellent. Nearly perfectly tailored to size. Package Tracking from UK to US was very good and once inside the US tra...

I
Ian Duffy
trustpilot.com Sep 30, 2025

Reflective belts

Ordered 4 reflective belts and got great disco...

T
Tony
trustpilot.com Sep 30, 2025

Very happy with my purchase this time…

Very happy with my purchase this t...

D
Dhari
trustpilot.com Sep 30, 2025

The jacket's description is not accurate.

The jacket's description is innaccurate. The hood does NOT fold away like described. There are also less pockets than the first vers...

W
Wiebke Peters
trustpilot.com Sep 30, 2025

Perfect

All went very good. Order process, payment a...

E
Elaine
trustpilot.com Sep 30, 2025

Delivery and great product

Delivery and great...

K
Khong Her
trustpilot.com Sep 30, 2025

The customer service was an easy and wonderful expereince

The customer service was extremely friendly and easy to work with. They understood my situation and the reason behind...

W
Wayne yohnke
trustpilot.com Sep 30, 2025

I ordered a men’s large

I ordered a men’s large. I received a wo...

c
customer
trustpilot.com Sep 30, 2025

All went well

Although the shipping from UK and prepaid customs took a week in total inside EU, all went well and it arrived safely at my home. The jacket Refl...

A
Andre Canniere
trustpilot.com Sep 30, 2025

Great service and great product.

Great service an...

F
FL
trustpilot.com Sep 30, 2025

great bright light with red light on back

great bright light wi...

M
Myles
trustpilot.com Sep 30, 2025

Great kit at a reasonable price

Great kit at a reasonable...

D
Daniel
trustpilot.com Sep 30, 2025

Customer support and satisfaction were great.

Ordered several items. There was a problem supplying one. Clear and helpful communication from the beginning. Very...

D
David Smith
trustpilot.com Sep 30, 2025

Excellent products

Excellent products. Very g...

G
Grace Barber
trustpilot.com Sep 30, 2025

Cycling jacket

I bought this jacket for my son! A brilliant purchase, great quality and exactly what he...

J
Jane
trustpilot.com Sep 30, 2025

Delivery really quick

...

R
Robert Bruckner
trustpilot.com Sep 30, 2025

If no stars were possible!

If no stars were possible... I ordered this item on August 9. It never arrived. Proviz reordered the item on September 8. Today, September 24, I recei...

P
Pam Means
trustpilot.com Sep 30, 2025

It's been well over 2 weeks and I have…

It's been well over 2 weeks and I...

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Conclusion

Reviews indicate Proviz products are commonly appreciated for their reflective performance, fit and general build quality, with many customers reporting prompt delivery. Customer support is often described as responsive and effective when resolving supply or order issues. However, a subset of reviews reports problems with non-delivery, incorrect items or product descriptions that do not match the latest model. Customers considering a purchase should check product descriptions closely, confirm sizing, and use tracking or contact support promptly if delivery issues arise.