Customers often praise Proviz clothing for standout visibility and sturdy construction. Many say orders ship quickly and support staff are helpful. A noticeable share of reviews describe late or missing deliveries and strict returns that left them frustrated. Some buyers also report wear issues, including peeling reflective coating and flaking lining.
Examples from available reviews (Dec 2022 – Mar 2026).
Product is good quality and fabulously visible.
“Very Nice Product good quality and fabulously visable”
Order not processed after five days and no delay notification.
“Order hasn’t arrived.”
Lining flakes off after short use; customer says jacket not durable.
“the lining flakes off.”
Excellent customer service left reviewer very pleased.
“Excellent customer service really pleased”
Many reviews mention quick dispatch and deliveries arriving on time. Others describe delayed orders, missing parcels, or partial shipments, with long waits and few updates. Several customers also point to sizing and returns hurdles that led to repeat orders and expensive returns.
Many reviewers mention fair pricing, discounts, and good value for running and cycling gear. Some cite repeat purchases and bulk orders as signs they feel the products are worth it. Price complaints are rare in the sample.
Customers often describe a straightforward online checkout and tracking that is clear when it works. Fit feedback is mixed: some praise XL sizing and comfort, while others report sizing issues that meant returning items. A few reviewers also mention limited breathability in some garments.
Many reviews highlight strong reflectivity, waterproofing, warmth, and solid finishing on jackets, gloves, and belts. A recurring set of comments flags durability problems, especially peeling reflective coating and flaking lining. A small number also mention product descriptions that did not match the item or minor fit issues, such as tight thumbs in gloves.
Several customers describe customer service as friendly, helpful, and focused on fixes, including resolving supply issues. When tracking and support work as expected, reviewers credit clear communication. Problems most often come up with delayed shipping and missing status updates.
Many customers say they are very happy with how the products perform and mention buying again. A noticeable group of low ratings focuses on shipping failures, slow order processing, and a rigid returns policy. Feedback shows a clear split: strong satisfaction when orders arrive as expected, and strong dissatisfaction when delivery or durability problems arise.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Product is good quality and fabulously visible.
“Very Nice Product good quality and fabulously visable”
Excellent customer service left reviewer very pleased.
“Excellent customer service really pleased”
Wide product range with good prices; reviewer has used them repeatedly.
“Great company. So many different things to buy.”
Longtime customer satisfied with quality products and service.
“Good quality and not overly expensive.”
Jacket arrived promptly, as described, with good quality and fit.
“Arrived promptly, as described, good quality and fit.”
Loves jackets, wears them nightly and feels safer when running.
“Absolutely love Proviz jackets.”
Products as advertised with great quality and fast delivery.
“Amazing for those dark runs Great quality and fast delivery.”
Gloves arrived promptly, well made, warm but slightly tight at thumbs.
“well made – a quality product.”
Everything arrived as expected and without issues.
“Everything arrived as expected.”
Order not processed after five days and no delay notification.
“Order hasn’t arrived.”
Reflective coating peeling; warranty expired and customer distrusts product longevity.
“some of the reflective coating is peeling in some areas of the jacket.”
Received a waterproof reflective jacket as a present and bought another.
“Top quality”
Easy website, good offers and a reflective coat that works well.
“My reflective cycling coat works really well”
Sizing inaccurate and poor returns policy led to multiple costly returns.
“Because the company does not offer size exchanges, I had to place multiple orders and returns.”
Good gear at good prices with excellent delivery.
“Good gear, good prices & excellent delivery.”
Order delayed beyond promised timeframe with poor communication and partial shipping.
“Website states 2-4 days delivery.”
Jacket is very reflective, warm and waterproof with great quality.
“Great quality jacket, very reflective, warm and waterproof”
Lining flakes off after short use; customer says jacket not durable.
“the lining flakes off.”
Speedy delivery and a great high-visibility top.
“Speedy delivery and a great high viz top.”
Reviewer finds the product not very breathable.
“It's not much of breathable.”
Simple ordering, fast delivery and satisfied repeat customer.
“The order process was simple and the delivery process fast.”
Reviewer says the product is great.
“Great product”
Easy ordering, excellent XL fit and good tracking; reflective visibility impressive.
“The fitting XL is excellent.”
Ordered four belts with a good discount and quick delivery.
“Ordered 4 reflective belts and got great discount.”
Reviewer is very happy with their recent purchase.
“Very happy with my purchase this time...”
Jacket description inaccurate and newer version missing key features.
“The jacket's description is innaccurate.”
Order, payment and delivery went smoothly and product is very good.
“Order process, payment and delivery.”
Product was great and delivery completed as expected.
“Delivery and great product.”
Customer service was friendly, understanding and offered multiple solutions.
“The customer service was extremely friendly and easy to work with.”
Ordered a men's large but received a women's large; wife likes it.
“I ordered a men’s large. I received a woman’s large, but My Wife loves the coat.”
Arrived safely after shipping and customs; hopes current model matches old quality.
“it arrived safely at my home.”
Reviewer reports both great service and great product.
“Great service and great product.”
Product has a great bright light and a red rear light.
“great bright light with red light on back”
Good kit at a reasonable price and delivered quickly.
“Great kit at a reasonable price, delivered quickly”
Clear, helpful communication resolved a supply problem satisfactorily.
“Clear and helpful communication from the beginning.”
Products are excellent and of very good quality.
“Very good quality.”
Bought jacket for son; great quality and prompt delivery.
“Delivery was prompt and within the time stated.”
Delivery was really quick and satisfactory.
“Delivery really quick”
Order never arrived and customer reports long shipping delays and no tracking.
“It never arrived.”
Product not received despite more than two weeks wait.
“It's been well over 2 weeks and I have still not received my product!”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Proviz designs and sells high-visibility reflective clothing and accessories for cyclists, runners, and other outdoor users. The range includes reflective jackets, gloves, belts, and compact lights built for night-time visibility. The brand sells through its online store and ships orders in the UK and abroad. Product pages highlight details such as waterproof membranes, reflective coatings, and sizing guides. Listings also include technical specs and care instructions to help customers choose items and look after them.