Reviews Analysed
21
We Collect & Analyse Reviews
PrinterPix
Experiences & Reviews
PrinterPix is an online photo-printing service specialising in personalised photo products such as photo books, prints, calendars, framed photos and gifts. Customers typically upload images via a website editor, select formats and finish options, and order items for delivery. Common product categories include photo books, wall calendars, framed prints and bespoke gifts. This summary is intended to help consumers researching PrinterPix reviews and purchase considerations.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
13d
Overall Rating
3.7
Our Analysis
🎯
Service quality
Delivery and customer-service experiences vary: many report fast dispatch and careful packing, while others report late delivery or unhelpful support.
Share
Mixed
23%
💰
Value for money
Price perception leans positive in a few reviews: customers cite competitive pricing and good value for the finished product.
Share
Mixed
6%
⚡
User experience
Website and editor usability is frequently praised—many find uploading and arranging photos straightforward, though a few report editing failures.
Share
Strong
10%
🔧
Product quality
Product quality receives both praise and criticism: many note sharp prints and solid results, while some report thin paper, curling pages or poor frames.
Share
Strong
26%
📞
Communication
Several reviewers report little or no response to email enquiries and difficulty finding phone support; this is a recurrent negative point.
Share
Weak
6%
⭐
Overall experience
Overall impressions are mixed: many repeat buyers praise quality and fast service, while a noticeable group report poor quality and unresolved complaints.
Share
Mixed
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – September 2025).
Outstanding quality and value
"I found it really easy to get the picture I wanted. Picture size, frame and background options were all there at the click of a button. T..."
Consumer
Trustpilot
Sep 30, 2025
Featured for: Positive: quality and value
Avoid these scammers
"I have never experienced such bad customer service and product quality. The pictures are on the thinest paper that wrinkled within..."
Asa
Trustpilot
Sep 30, 2025
Featured for: Negative: product and no response
Poor delivery service
"I paid £8.99 for delivery but the package came much later than..."
Caroline Johnstone
Trustpilot
Sep 30, 2025
Featured for: Negative: paid delivery arrived late
Title: A Personalised Gift Experience Worth Recommending!
"I recently came across Printerpix and decided to give their personalised print gifts a try. I must say, I was highly impressed with the quality of their products and the customer service that they provided. The website was easy to navigate and had plenty of options to choose from in terms of designs, colours and sizes. Once I selected my product, uploading my photo onto it was very simple as well. What really stood out to me though was the prompt delivery time. Despite being personalised items, they arrived much sooner than I expected them to - this definitely earned extra points in my book! When opening up the package itself, I could immediately see that care had been taken with packing everything securely so that nothing would get damaged during transit. Overall, Printerpix exceeded my expectations on every level and made for a truly unique gift experience. If you're looking for something special & personalized gift ideas printed on high-quality materials then Printerpix is certainly the way to go!"
Grimes
Collected.reviews
Dec 16, 2022
Featured for: Positive: product, service, UX
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
B
BARRY CRIPPS
trustpilot.com
Sep 30, 2025
it was very easy to use
it was very easy to use, arranging the photos was simple. i would recommend printerpix to anyone who...
m
markus hase
trustpilot.com
Sep 30, 2025
Nice quality pictures for a decent…
Nice quality pictures for a decent price and a...
C
Caroline Johnstone
trustpilot.com
Sep 30, 2025
Poor delivery service
I paid £8.99 for delivery but the package came much later than...
M
Mr Robert Hilton
trustpilot.com
Sep 30, 2025
Crap company
This company have no interest in the customer once a order has been...
T
Timothy Mortimer
trustpilot.com
Sep 30, 2025
Great quality of the photo book and…
Great quality of the photo...
I
I w
trustpilot.com
Sep 30, 2025
The product that I paid for is quite frankly extremely poor. It looks like something that could be made at home by anybody. The pages are curling up in the corners immediately. Very poor
The product tha...
A
Asa
trustpilot.com
Sep 30, 2025
Avoid these scammers
I have never experienced such bad customer service and product quality. The pictures are on the thinest paper that wrinkled within...
S
SK
trustpilot.com
Sep 30, 2025
Poor quality photo printing
...
A
Angela Billings
trustpilot.com
Sep 30, 2025
Absolutely awful experience
Absolutely awful experience, contacted by email on date of delivery 5.9.25 that poor quality of product and delivered to wro...
R
Richard Brown
trustpilot.com
Sep 30, 2025
Very pleased
Good quality for a great...
J
Jonsal
trustpilot.com
Sep 30, 2025
Great.
Great book of prints . Pricing was great, delivery fast....
W
Wayne Snyman
trustpilot.com
Sep 30, 2025
First time using it
First time using it, I saw the arrangements of my photos tried to change it, clearly It did not. I tried email but red...
M
Miss
trustpilot.com
Sep 30, 2025
Thank you for your amazing work it’s…
Thank you for your ama...
L
Leanne L
trustpilot.com
Sep 30, 2025
Easy to use website and item arrived…
Easy to use website and item arrived exact...
J
Julie Sey
trustpilot.com
Sep 30, 2025
A4 Customised Wall Calendar.
It was easy to produce a professional looking calendar on the website. Ordering was straightforward, and my calendar...
C
Consumer
trustpilot.com
Sep 30, 2025
Outstanding quality and value
I found it really easy to get the picture I wanted. Picture size, frame and background options were all there at the click of a button. T...
S
SPENCER SOILLEUX
trustpilot.com
Sep 30, 2025
Very positive experience
Easy to use web based software, fantastic...
c
c pennington
trustpilot.com
Sep 30, 2025
It was done with care and exceeded what…
It was done with care and exceeded what I was expecting, you are a great company especially after the first one I ordered which was in memory of my la...
S
Suzan
trustpilot.com
Sep 30, 2025
Timely delivery and top quality…
Timely delivery and top quality product...
J
JULIE
trustpilot.com
Sep 30, 2025
Excellent start to finish
Excellent start to fi...
Conclusion
Reviews show a mix of consistent positives and recurring negatives. Many customers praise the website editor, quick dispatch and final print quality for photo books, calendars and framed prints. However, a distinct group report poor print materials (thin paper, curling pages), frame issues, late delivery and unresponsiveness from support. If you are considering PrinterPix, test with a small order first, check product specifications and keep delivery tracking and customer-service contact attempts documented.