Reviews show a mix of consistent positives and recurring negatives. Many customers praise the website editor, quick dispatch and final print quality for photo books, calendars and framed prints. However, a distinct group report poor print materials (thin paper, curling pages), frame issues, late delivery and unresponsiveness from support. If you are considering PrinterPix, test with a small order first, check product specifications and keep delivery tracking and customer-service contact attempts documented.
Examples from available reviews (Dec 2022 – Feb 2026).
Easy to order; print quality outstanding and competitively priced.
“The quality of the print I received was outstanding”
Photos printed on very thin paper wrinkled within 20 hours; frames were poor.
“thinest paper that wrinkled within 20 hours”
Paid for delivery but package arrived later than promised.
“I paid £8.99 for delivery but the package came much later than the dates provided.”
Printerpix delivered high-quality personalised gifts with fast delivery and secure packaging.
“Overall, Printerpix exceeded my expectations on every level”
Delivery and customer-service experiences vary: many report fast dispatch and careful packing, while others report late delivery or unhelpful support.
Price perception leans positive in a few reviews: customers cite competitive pricing and good value for the finished product.
Website and editor usability is frequently praised—many find uploading and arranging photos straightforward, though a few report editing failures.
Product quality receives both praise and criticism: many note sharp prints and solid results, while some report thin paper, curling pages or poor frames.
Several reviewers report little or no response to email enquiries and difficulty finding phone support; this is a recurrent negative point.
Overall impressions are mixed: many repeat buyers praise quality and fast service, while a noticeable group report poor quality and unresolved complaints.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Good picture quality, decent price and quick production and delivery.
“Nice quality pictures for a decent price”
Paid for delivery but package arrived later than promised.
“I paid £8.99 for delivery but the package came much later than the dates provided.”
Company showed no customer care and customer service was non-existent.
“customer service is non existent.”
Photo book was great quality and service was excellent.
“Great quality of the photo book and excellent service.”
The product was extremely poor quality with curling page corners.
“The pages are curling up in the corners immediately.”
Photos printed on very thin paper wrinkled within 20 hours; frames were poor.
“thinest paper that wrinkled within 20 hours”
The reviewer experienced poor quality photo printing overall.
“Poor quality photo printing”
Poor product quality and emails went unanswered; wrong address delivery.
“delivered to wrong address”
Good quality at a great price with fast turnaround.
“Good quality for a great price with fast turnaround”
Great prints, good pricing, fast delivery; reviewer will reorder.
“Very happy with purchase and will definitely order again.”
Website didn't apply photo arrangement changes and customer contact failed.
“I saw the arrangements of my photos tried to change it, clearly It did not.”
Reviewer thanks company and says the work is perfect.
“Thank you for your amazing work it’s perfect.”
Website was easy to use and item arrived as expected.
“Easy to use website and item arrived exactly as expected.”
Creating and ordering calendars was easy and dispatch was quick.
“my calendars were dispatched very quickly.”
Easy to order; print quality outstanding and competitively priced.
“The quality of the print I received was outstanding”
Web software was easy and the final product exceeded expectations.
“Easy to use web based software, fantastic end product”
Products were made with exceptional care and exceeded expectations.
“It was done with care and exceeded what I was expecting”
Products were top quality with timely delivery; reviewer was happy.
“Timely delivery and top quality products.”
Excellent experience from start to finish.
“Excellent start to finish Thank you so much”
I recently came across Printerpix and decided to give their personalised print gifts a try. I must say, I was highly impressed with the quality of their products and the customer service that they provided.
The website was easy to navigate and had plenty of options to choose from in terms of designs, colours and sizes. Once I selected my product, uploading my photo onto it was very simple as well.
What really stood out to me though was the prompt delivery time. Despite being personalised items, they arrived much sooner than I expected them to - this definitely earned extra points in my book!
When opening up the package itself, I could immediately see that care had been taken with packing everything securely so that nothing would get damaged during transit.
Overall, Printerpix exceeded my expectations on every level and made for a truly unique gift experience. If you're looking for something special & personalized gift ideas printed on high-quality materials then Printerpix is certainly the way to go!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
PrinterPix is an online photo-printing service specialising in personalised photo products such as photo books, prints, calendars, framed photos and gifts. Customers typically upload images via a website editor, select formats and finish options, and order items for delivery. Common product categories include photo books, wall calendars, framed prints and bespoke gifts. This summary is intended to help consumers researching PrinterPix reviews and purchase considerations.