Many reviewers applaud reliable, on-time delivery and attractive bouquets. Several orders placed at nights or weekends, along with seasonal deliveries, get specific praise. A separate set of reviews describes non-delivery, wilted flowers or wrong items, plus no success reaching the company. Scores split sharply between many five-star experiences and some one-star complaints.
Examples from available reviews (Sep 2025 – Mar 2026).
Great service with timely delivery was appreciated.
“great service and timely delivery”
Two dozen yellow roses were fabulous with quick delivery and good value.
“they were FABULOUS!”
Paid nearly £40 but flowers never arrived and no communication.
“no flowers, no communication”
Roses wilted by the next day and customer service did not respond.
“ready to throw away”
A substantial share of reviews praise on-time delivery for occasions such as Christmas and on requested dates. Several accounts mention refunds or replacement deliveries after something went wrong. A smaller group reports missed deliveries and delivery guarantees not being met.
Many customers call the bouquets good value and reasonably priced. A few complaints mention paying but not receiving the order or say the service is overpriced. Several reviewers also refer to refunds or replacements linked to value concerns.
Reviewers often describe ordering as straightforward and say recipients were pleased. Some first-time customers note quick fixes when issues came up. Comments on usability appear less often than notes about service and flower quality.
Many reviews highlight fresh, long-lasting roses and big, impressive bouquets. A clear minority says flowers arrived wilted, dead, or not presented as ordered. A handful of these complaints ended with refunds or replacement shipments.
Several reviewers report responsive support that arranged refunds or replacements. Others say phone calls and emails went unanswered after late or missing deliveries. These communication problems show up repeatedly alongside delivery and quality complaints.
Many customers mention ordering again and feeling very satisfied with delivery and how the flowers looked. In contrast, some reviews describe major breakdowns such as non-delivery, poor condition on arrival, and no replies. The feedback clusters into strong praise when orders go smoothly and strong criticism when they do not.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Quotes shortened · As of: March 2026
Order not delivered on the promised day, later refunded.
“they have without hesitation given me a full refund.”
Excellent customer service and on-time delivery for Christmas hamper.
“excellent customer service and on time delivery”
Great service with timely delivery was appreciated.
“great service and timely delivery”
Flowers were very pretty and arrived promptly.
“Arrived promptly.”
Recipient received the flowers and loved them.
“the recipient received the flowers and loved them.”
They always use Post a Rose to guarantee delivery to Manx relations.
“guarantee delivery to our Manx relations”
Good, reliable service and recipient was satisfied with product.
“Reliable Post-a-Rose.”
Christmas flowers arrived on time and were beautiful.
“They arrived on time and were beautiful.”
Order arrived in time and recipients loved the flowers.
“Arrived in time and they loved their flowers”
Gifts were well received and the flowers were lovely.
“flowers lovely.”
Overall experience was brilliant from start to finish.
“brilliant from start to finish.”
Christmas flowers and hampers were delivered and everyone was thrilled.
“Everyone was thrilled with them”
Beautiful flowers delivered on time before Christmas, very satisfied.
“delivered on time before Xmas.”
Beautiful display and excellent service; long-term customer will continue.
“I have used post a rose for many years and will continue to do so.”
Christmas order arrived a week early; last year's order didn't arrive.
“My Christmas order this year arrived a week early.”
Always good quality flowers and the company never missed delivery dates.
“The flowers are always good quality”
Ease of ordering and timely delivery; recipient appeared pleased.
“ease of ordering and timely delivery”
Recipient said the flowers were lovely; delivered on time and in good condition.
“They were delivered on time and in good condition.”
Service was outstandingly efficient and totally reliable.
“Outstandingly efficient and totally reliable”
Service was excellent and better than expected.
“excellent service”
Beautiful roses arrived on the requested day.
“Arrived on the day requested.”
Paid nearly £40 but flowers never arrived and no communication.
“no flowers, no communication”
Received wrong-coloured, poorly presented roses that died within a day.
“they weren’t particularly well presented.”
Beautiful lasting roses that were reasonably priced.
“Absolutely beautiful roses and not expensive”
Customer services did not respond about a missing order.
“no response after 3 days.”
Flowers arrived safely in beautiful condition and would be used again.
“Flowers arrived safely.”
Delivery delayed and flowers arrived dead and poor quality.
“DO NOT ORDER FROM HEAR OVER PRICED AND POOR QUALITY AND CUSTOMER SERVICE.”
Guaranteed delivery failed; roses arrived a day late despite guarantee.
“Hardly guaranteed, then.”
Ordering was really easy and recipient loved the flowers.
“Really easy to order, reasonably priced and the wife loved them!”
Excellent service, early delivery, and outstanding roses impressed.
“Incredible service, delivered early on the day in question”
Flowers delayed by flight cancellation and customer contact failed.
“phone doesn’t seem to work.”
Red roses arrived stale and the company did not respond.
“at least a week past their best.”
Roses wilted by the next day and customer service did not respond.
“ready to throw away”
Deluxe two dozen roses were brilliant and delivered on time.
“they were brilliant and were delivered on time”
Company apologised and replaced the roses after an initial issue.
“they apologised and sent another 2 dozen as an apology.”
Recipient loved the very large, impressive sunflower bouquet.
“largest bouquet she had ever seen and loved it.”
First-time order resolved quickly and recipient was delighted.
“recipient was over the moon.”
Two dozen yellow roses were fabulous with quick delivery and good value.
“they were FABULOUS!”
Condolence flowers arrived broken and brown; no company response.
“Some stems were broken”
Ordered sunflowers that looked amazing and they'd order again.
“for this time of year they look amazing”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Post-a-Rose is an online florist offering rose bouquets and mixed floral arrangements. The site shows products, prices, and delivery options for customers to choose from. Shoppers can add short messages and pay online at checkout. Contact details are available for questions and order support.