Reviews for Post-a-Rose show a clear split: many customers report prompt deliveries, attractive bouquets and helpful staff, while many others report late or missing deliveries, wilted or dead flowers and limited responses to enquiries. Several reviewers note successful remedies such as refunds or replacement bouquets, but others describe no reply after complaint. If you are considering an order, plan delivery timing carefully, check available guarantee or refund policies and keep records of confirmations and communications. For time-sensitive occasions (Valentine’s, Mother’s Day, anniversaries) consider ordering earlier or contacting customer service in advance.
Examples from available reviews (Sep 2025 – Feb 2026).
Excellent service, early delivery, and outstanding roses impressed.
“Incredible service, delivered early on the day in question”
Condolence flowers arrived broken and brown; no company response.
“Some stems were broken”
Company apologised and replaced the roses after an initial issue.
“they apologised and sent another 2 dozen as an apology.”
Received wrong-coloured, poorly presented roses that died within a day.
“they weren’t particularly well presented.”
Customers report both on-time, careful deliveries and repeat problems: late or missed deliveries, failed guarantees and uneven fulfilment of orders.
Some reviewers describe reasonable prices and good value; others say flowers arrived poor quality or died quickly and felt the cost was not justified.
Few reviews comment on ordering flow; those that do call the site easy to use and praise quick problem resolution by phone.
Product reports are divided: several customers praise large, long-lasting bouquets; several others report wilted, dead or poorly presented flowers on arrival.
Communication is inconsistent: some customers praise helpful agents and callbacks, while many report unanswered emails, voicemail-only responses and no updates.
Overall impressions vary widely: multiple five-star experiences contrast with frequent reports of delivery failures, poor flower condition and non-responsive support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Reviews (19) · Quotes shortened · As of: February 2026
Some roses arrived slightly withered and got refunded later.
“they turned up with some of them slightly whithered”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Post-a-Rose is an online florist that sells roses and seasonal bouquets for UK customers via a web ordering service. People searching reviews typically want to know about delivery reliability, flower condition on arrival, customer-service responsiveness and refund or replacement handling.