Reviews indicate consistent strengths in product quality: many customers report durable, well‑made garments and organic materials that justify higher prices. Delivery is often noted as quick by several reviewers, contributing positively to purchase satisfaction. However, a cluster of recent reviews raise concerns about order fulfilment and communication — missing parcels, lack of tracking updates and slow or absent customer‑service responses are recurring issues. Others mention website changes that make filtering and payment options less convenient. Prospective buyers may wish to check delivery and contact options before ordering, read product material and sizing details closely, and weigh higher upfront cost against reported garment longevity.
Examples from available reviews (Nov 2022 – Feb 2026).
Order went missing and customer service failed to respond.
“Terrible customer service, despite the much-loved products...”
New website filters make shopping harder and waste time.
“Can't shop for a more specific range anymore”
Items arrived quickly and offered good quality and value.
“delighted with the quality and value of the items.”
High-quality organic children's clothes, sustainable and reasonably priced.
“The range of organic clothes available is impressive”
Delivery is frequently described as fast and reliable by many customers, but several reviews report missing parcels, delays and unresolved delivery problems.
Reviewers commonly describe items as pricier but worth the cost because garments are durable and long‑lasting, viewed as good value by many buyers.
Several customers report recent website changes that hinder filtering and searching, while others find product pages and sizing information clear and helpful.
Most reviews praise durable, well‑made garments and organic materials suitable for handing down; a small number report perceived declines in fabric composition.
Multiple reviewers describe poor response times, missing tracking updates and limited contact options, reporting unresolved issues after contacting the company.
Many customers are satisfied with product quality and delivery, but a notable subset report order, customer‑service and site usability problems affecting their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (46) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Items arrived quickly and offered good quality and value.
“delighted with the quality and value of the items.”
Good quality items with quick delivery and happy grandchildren.
“Good quality. Quick delivery.”
Excellent product quality with prompt delivery.
“Excellent quality, quick delivery”
Satisfied with service and clothing; intends to reorder.
“Happy with the service and clothes , will use again”
Company refused to refund or exchange a faulty item.
“Refused to exchange or refund a faulty item”
Company refused to refund or exchange a faulty item.
“Refused to exchange or refund a faulty item”
I recently purchased some clothes for my baby from Polarn O. Pyret, and I must say that the experience was delightful. The range of organic clothes available is impressive, and the fact that they are made to last shows their commitment towards quality.
The unisex designs are both practical and cute - something that is hard to come across in children's clothing these days! Being a conscious consumer, I appreciate brands like PO.P that promote sustainability by using organic materials.
The website was easy to navigate and had all the information I needed about sizing and material specifications. There were also helpful customer reviews on each product which gave me an idea of how it would fit or wear over time.
My order arrived quickly in eco-friendly packaging, which further reinforced my positive impression of PO.P as a brand committed to sustainable practices.
Overall, I am thoroughly impressed with Polarn O. Pyret's wide selection of high-quality organic kids' clothes. They offer a perfect combination of style, comfort ,and sustainability at reasonable prices!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Polarn O. Pyret (often abbreviated PO.P) is a childrenswear brand selling garments for babies and children via an online shop and physical outlets in multiple markets. The brand is known for functional children’s clothing across sizes, with product pages that typically include sizing and material information. Consumers searching reviews for Polarn O. Pyret often look for details on durability, materials and online ordering or delivery performance.