Reviews Analysed
21
We Collect & Analyse Reviews
Polarn O. Pyret
Experiences & Reviews
Polarn O. Pyret (often abbreviated PO.P) is a childrenswear brand selling garments for babies and children via an online shop and physical outlets in multiple markets. The brand is known for functional children’s clothing across sizes, with product pages that typically include sizing and material information. Consumers searching reviews for Polarn O. Pyret often look for details on durability, materials and online ordering or delivery performance.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
17d
Overall Rating
4.0
Our Analysis
🎯
Service quality
Delivery is frequently described as fast and reliable by many customers, but several reviews report missing parcels, delays and unresolved delivery problems.
Share
Mixed
18%
💰
Value for money
Reviewers commonly describe items as pricier but worth the cost because garments are durable and long‑lasting, viewed as good value by many buyers.
Share
Strong
8%
⚡
User experience
Several customers report recent website changes that hinder filtering and searching, while others find product pages and sizing information clear and helpful.
Share
Mixed
6%
🔧
Product quality
Most reviews praise durable, well‑made garments and organic materials suitable for handing down; a small number report perceived declines in fabric composition.
Share
Strong
24%
📞
Communication
Multiple reviewers describe poor response times, missing tracking updates and limited contact options, reporting unresolved issues after contacting the company.
Share
Weak
10%
⭐
Overall experience
Many customers are satisfied with product quality and delivery, but a notable subset report order, customer‑service and site usability problems affecting their experience.
Share
Mixed
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – September 2025).
12 days since ordering, and no way to track the package!
"I ordered 10 or so items almost two weeks ago, including a few holiday items (swimsuits and stuff). I got a confirmation for the order leaving their w..."
Anca Dimitriu
Trustpilot
Sep 30, 2025
Featured for: Missing parcel, no tracking or response
Used to love shopping on this site...
"Used to love shopping on this site... But the new website changes make this significantly harder. Can't shop for a more specific range anymore eg 1-2..."
Christine
Trustpilot
Sep 30, 2025
Featured for: Website filters removed; difficult navigation
Excellent service
"My recent order arrived quickly and I was delighted with the quality and value of the items..."
Jean Dunsmuir
Trustpilot
Sep 30, 2025
Featured for: Quick delivery, quality and value
Fantastic Organic Clothes for Kids: A Review Of Polarn O. Pyret
"I recently purchased some clothes for my baby from Polarn O. Pyret, and I must say that the experience was delightful. The range of organic clothes available is impressive, and the fact that they are made to last shows their commitment towards quality. The unisex designs are both practical and cute - something that is hard to come across in children's clothing these days! Being a conscious consumer, I appreciate brands like PO.P that promote sustainability by using organic materials. The website was easy to navigate and had all the information I needed about sizing and material specifications. There were also helpful customer reviews on each product which gave me an idea of how it would fit or wear over time. My order arrived quickly in eco-friendly packaging, which further reinforced my positive impression of PO.P as a brand committed to sustainable practices. Overall, I am thoroughly impressed with Polarn O. Pyret's wide selection of high-quality organic kids' clothes. They offer a perfect combination of style, comfort ,and sustainability at reasonable prices!"
DuBuque
Collected.reviews
Nov 09, 2022
Featured for: Organic, durable clothing; easy website
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jacina Coyne
trustpilot.com
Sep 30, 2025
love the organic pyjamas just the best…
love the organic pyjamas just the best a...
J
Jane
trustpilot.com
Sep 30, 2025
High quality
Love this make - usually buy their jackets which is of excellent quality. It is on the pricier size but I'd rather quality that I can hand down. Ive n...
R
Ryan Mallari
trustpilot.com
Sep 30, 2025
Amazing Products
Quality products that would last a long time...
S
Sirrina Philbert
trustpilot.com
Sep 30, 2025
Love this company and their quality of…
Love this company and their quality of children’s cloth...
H
Henry P
trustpilot.com
Sep 30, 2025
Repeat happy customer
Repeat customer - very hard to buy outerwear from other...
A
Anca Dimitriu
trustpilot.com
Sep 30, 2025
12 days since ordering, and no way to track the package!
I ordered 10 or so items almost two weeks ago, including a few holiday items (swimsuits and stuff). I got a confirmation for the order leaving their w...
N
Nima
trustpilot.com
Sep 30, 2025
Terrible customer service – Don't buy from website!
We’ve always loved POP products, which is why we decided to order a few new items directly from the website. It’s been over two weeks since we placed...
G
Gabby KL
trustpilot.com
Sep 30, 2025
My order went missing
My order went missing, I have tried to contact customer service multiple times via email and phone since 28th June and have had no response. I have se...
C
Christine
trustpilot.com
Sep 30, 2025
Used to love shopping on this site...
Used to love shopping on this site... But the new website changes make this significantly harder. Can't shop for a more specific range anymore eg 1-2...
H
Helena Duniec
trustpilot.com
Sep 30, 2025
I do love Polarn, but…
I do love Polarn, but the recent changes feel like the whole company is in a disconnect with the customers and relaying on loyalty rather than anythin...
S
Sarah
trustpilot.com
Sep 30, 2025
Speedy delivery
Very prompt service although no e...
A
Aleksandra Pinto
trustpilot.com
Sep 30, 2025
Quality has decreased over the years
Always been a fan of POP since 3 years ever since my eldest was born. However I am forced to return my entire shipment as the quality of garments are...
l
lelia ocallaghan
trustpilot.com
Sep 30, 2025
Speedy and great product
...
M
Magda Teixeira
trustpilot.com
Sep 30, 2025
Amazing
Amazing, all organic, ha...
S
Seapink.
trustpilot.com
Sep 30, 2025
Happy customer
Clothes all great as usual! Grandson lov...
T
Twin Mom
trustpilot.com
Sep 30, 2025
Returning Customer
Super quality clothi...
J
Jean Dunsmuir
trustpilot.com
Sep 30, 2025
Excellent service
My recent order arrived quickly and I was delighted with the quality and value of the items...
S
Susan Buonaparte
trustpilot.com
Sep 30, 2025
Thankyou Polarn O. Pyret
Good quality. Quick deliv...
H
Hannah Spink
trustpilot.com
Sep 30, 2025
Excellent quality
Excellent qualit...
M
M Mackenzie
trustpilot.com
Sep 30, 2025
Happy with the service and clothes
Happy with the service an...
Conclusion
Reviews indicate consistent strengths in product quality: many customers report durable, well‑made garments and organic materials that justify higher prices. Delivery is often noted as quick by several reviewers, contributing positively to purchase satisfaction. However, a cluster of recent reviews raise concerns about order fulfilment and communication — missing parcels, lack of tracking updates and slow or absent customer‑service responses are recurring issues. Others mention website changes that make filtering and payment options less convenient. Prospective buyers may wish to check delivery and contact options before ordering, read product material and sizing details closely, and weigh higher upfront cost against reported garment longevity.