Many buyers mention fast delivery and helpful customer support from OLPRO. Reviews often describe tents, windbreaks, and blankets as strong performers. A smaller group reports product faults, awning leaks, and poor aftercare. A few also mention delivery delays and price drops after purchase.
Examples from available reviews (Oct 2017 – Feb 2026).
Responsive, helpful support and well-made, durable products.
“Excellent service and great quality products”
Windbreak arrived quickly, was great quality, and effective.
“is great quality and as a bonus stops the wind blowing through”
Awning leaked in light showers and is unusable in wet weather.
“it leaks even if it’s just a very light shower”
Inner tubes failed on campsite; Olpro declined refund and aftercare was poor.
“all three inner tubes would not inflate”
Many reviews praise quick dispatch, easy ordering, and helpful phone support. Several mention staff fixing delivery errors or sending replacement parts promptly. A minority describe slow replies, refused refunds, and delays linked to couriers.
Many customers say their purchase felt like good value or a bargain at the sale price. A few complaints mention prices dropping after purchase or feeling they paid too much. Some reviews also point to reasonable pricing on covers and accessories.
Several reviewers call the website easy to use, with clear product descriptions. Multiple entries say checkout and delivery tracking are simple. Only a few mention split shipments or slow follow-up from support.
Most comments highlight sturdy tents, effective windbreaks, and large, soft blankets. Others report faults, including awnings that leaked or tore and inner tubes that would not inflate. These fault reports appear less common than the positive quality feedback.
Many customers describe friendly, helpful phone calls and quick fixes for straightforward issues. Fewer reviews mention communication problems, such as slow support for split orders and disputes over refunds. Clear phone support shows up more often than problems with written follow-up.
Most reviewers report repeat purchases and positive results across products and deliveries. A smaller group of low-rated reviews focuses on breakages and poor aftercare. The mix of strong praise and occasional failures creates a noticeable split in sentiment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (4) · Reviews (1) · Quotes shortened · As of: February 2026
Late delivery and wrong-colour items led to dissatisfaction.
“It took over a week to arrive due to an issue with Evri.”
Awning leaked in light showers and is unusable in wet weather.
“it leaks even if it’s just a very light shower”
They provided excellent first-class service throughout.
“Excellent first class service”
Item was reasonably priced, decent quality, and delivered quickly.
“Reasonably priced item and seems decent quality.”
Website was easy and products were good value.
“Easy web site, good products and price”
Good pricing, quality, delivery and excellent customer service.
“My go to camping supplies retailer”
Blanket arrived quickly, was soft, large and good value.
“The Fleece side is much softer then I expected and the blanket is big.”
Paid £50.79 then found the windbreaker reduced to £28.
“Unfortunately I paid £50.79 on the 27th Dec for my 5 pole windbreaker which is now £28 having been lead to believe it was discounted already”
Blanket is warm but poncho button holes have broken.
“Lovely and warm blanket but the buttons on the hole for the poncho have broken”
Delivery was delayed but well-communicated; product matched description.
“Product just as described, great quality and comes in a storage bag which is a definite ‘plus’!”
Responsive, helpful support and well-made, durable products.
“Excellent service and great quality products”
Ordering was easy and delivery arrived in good time.
“easy to order and arrived in good time”
Caravan cover was good quality, arrived quickly, and mostly fitted well.
“Nice quality caravan cover that arrived quickly.”
Dining set was great quality, good price, and delivered fast.
“Great price, quality product and fast delivery.”
Helpful, pleasant phone support and excellent overnight delivery.
“Person On The Phone Was Most Helpful And Very Pleasant”
Gift recipient loved the Blanko and enjoyed using it at home.
“She was thrilled with the gift”
Received good service and a satisfactory product.
“Good service and product”
The Blanco works as both a duvet cover and poncho.
“Works well as a duvet cover and as a poncho for cool evenings.”
Easy ordering, great value, quick delivery and excellent service.
“Easy to order from website, great value Quick delivery , excellent service”
Missing pump was sent promptly by Olpro with no quibble.
“Olpro sent one by return. No quibble they just dealt with it and put things right.”
Product arrived quickly and was high quality and versatile.
“Quick dispatch. Quality product.”
Fast delivery and satisfied with the windbreak product.
“Fast delivery, great windbreak very happy with it”
Website was easy to use and delivery was quick.
“Website was easy to use delivery was quick and on time”
Two windbreaks arrived on time and were good quality bargains.
“They were a bargain and are not compromised on quality etc.”
Excellent service from start to finish.
“Excellent service from start to finish just the job”
The order arrived very quickly in Iceland.
“Your order came very qickly to Iceland. Thank you.”
Bought tents for Scouts; they performed brilliantly at a District camp.
“they were brilliant.”
Staff resolved delivery issue and item arrived next day.
“i received my item the very next day”
Cover was reasonably priced, fitted well, and delivered quickly.
“The caravan cover was reasonably priced and the delivery was quick.”
Awning tore in 25mph winds and customer service refused refund.
“Lasted one night was ripped from the caravan in 25mph winds”
Camping chair was good, with extra pockets and zip bag.
“Ordered a camping chair and it's really good.”
Website was easy to navigate and helpful product information.
“The website is easy to navigate and the product description is great.”
Product was great and easy to fit, with good service.
“Great product easy to fit. Great service.”
Incorrect address issue resolved quickly and quality canopy arrived next day.
“This was quickly resolved by Olpro and my new order arrived the following day.”
Tent poles were good quality, worked well, and delivered promptly.
“Good quality extendable tent poles used with my Berghaus Air 4tent”
Items arrived quickly and matched the described good quality.
“fast delivery and items were good quality and as described”
Windbreak arrived quickly, was great quality, and effective.
“is great quality and as a bonus stops the wind blowing through”
Needed item urgently; it arrived in time, demonstrating great service.
“true to form it arrived in time for us.”
Well designed, lightweight storage tent with efficient delivery.
“Efficient deĺivery and high quality product.”
Wind break looked excellent and suited the motorhome.
“Excellent wind break. Looks great around the motorhome.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
OLPRO is a UK retailer selling camping and outdoor gear. Its online shop lists tents, awnings, caravan accessories, sleeping equipment, and camping furniture. Product pages show specifications, photos, and sizing details to guide buyers. OLPRO provides phone and email support and ships orders within the UK and internationally.