Many buyers mention fast delivery and helpful customer support from OLPRO. Reviews often describe tents, windbreaks, and blankets as strong performers. A smaller group reports product faults, awning leaks, and poor aftercare. A few also mention delivery delays and price drops after purchase.
Examples from available reviews (Oct 2017 – Feb 2026).
Responsive, helpful support and well-made, durable products.
“Excellent service and great quality products”
Windbreak arrived quickly, was great quality, and effective.
“is great quality and as a bonus stops the wind blowing through”
Awning leaked in light showers and is unusable in wet weather.
“it leaks even if it’s just a very light shower”
Inner tubes failed on campsite; Olpro declined refund and aftercare was poor.
“all three inner tubes would not inflate”
Many reviews praise quick dispatch, easy ordering, and helpful phone support. Several mention staff fixing delivery errors or sending replacement parts promptly. A minority describe slow replies, refused refunds, and delays linked to couriers.
Many customers say their purchase felt like good value or a bargain at the sale price. A few complaints mention prices dropping after purchase or feeling they paid too much. Some reviews also point to reasonable pricing on covers and accessories.
Several reviewers call the website easy to use, with clear product descriptions. Multiple entries say checkout and delivery tracking are simple. Only a few mention split shipments or slow follow-up from support.
Most comments highlight sturdy tents, effective windbreaks, and large, soft blankets. Others report faults, including awnings that leaked or tore and inner tubes that would not inflate. These fault reports appear less common than the positive quality feedback.
Many customers describe friendly, helpful phone calls and quick fixes for straightforward issues. Fewer reviews mention communication problems, such as slow support for split orders and disputes over refunds. Clear phone support shows up more often than problems with written follow-up.
Most reviewers report repeat purchases and positive results across products and deliveries. A smaller group of low-rated reviews focuses on breakages and poor aftercare. The mix of strong praise and occasional failures creates a noticeable split in sentiment.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (4) · Reviews (1) · Quotes shortened · As of: February 2026
Inner tubes failed on campsite; Olpro declined refund and aftercare was poor.
“all three inner tubes would not inflate”
Grateful for the store's good prices and product quality.
“Thanks to the store for the good prices and quality of goods.”
After months of searching for tents online, we found OLPRO. Their website was easy to navigate and choosing the right tent from the wide selection was straightforward. We ordered 2 OLPRO Gemini 4 Berth Vis a Vis Tent.Today the tents were delivered and they look lovely. The quality, material, size and prices are great. We can't wait to try them out during our next team building. We are very pleased by the fast delivery and excellent customer service.They came in handy by helping us choose a suitable tent that would meet our needs. They have also been notifying us on the progress of our delivery. Ordering from you again soon!
Order partially dispatched and customer support was slow and unhelpful.
“Having placed a order for two items only one was received”
Seller provided great products and knowledge.
“Great products and knowledge”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
OLPRO is a UK retailer selling camping and outdoor gear. Its online shop lists tents, awnings, caravan accessories, sleeping equipment, and camping furniture. Product pages show specifications, photos, and sizing details to guide buyers. OLPRO provides phone and email support and ships orders within the UK and internationally.