Customer feedback shows consistent strengths in delivery speed, useful product features and generally positive customer care. Multiple reviewers highlight easy website navigation, prompt dispatch and well‑designed items such as windbreaks, poles and storage tents. There is a notable exception: one review reports an awning damaged in windy conditions and a disputed warranty outcome. Prospective buyers should check specific product specifications and warranty terms, and consider asking about weather suitability for awnings before purchase.
Examples from available reviews (Oct 2017 – Feb 2026).
Easy ordering, prompt delivery and helpful customer service with good-quality tents.
“We are very pleased by the fast delivery and excellent customer service.”
Awning tore in 25mph winds and customer service refused refund.
“Lasted one night was ripped from the caravan in 25mph winds”
Website was easy to navigate and helpful product information.
“The website is easy to navigate and the product description is great.”
Two windbreaks arrived on time and were good quality bargains.
“They were a bargain and are not compromised on quality etc.”
Most reviewers report fast delivery and helpful staff; one review describes an unresolved warranty/refund dispute after storm damage.
Several customers call items a bargain or reasonably priced for the features; price-specific comments are relatively few.
Website navigation and product descriptions are described as clear and easy to use, helping customers choose suitable items.
Many customers praise build, fit and useful design details (zips, pockets, pegging); one customer reports awning failure in windy conditions.
Reviewers note prompt delivery updates and responsive staff resolving mis‑deliveries; one review records a negative interaction over a claim.
Overall tone is positive: customers express satisfaction with products and service, though there is one strongly negative outlier.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (4) · Reviews (1) · Quotes shortened · As of: February 2026
Inner tubes failed on campsite; Olpro declined refund and aftercare was poor.
“all three inner tubes would not inflate”
Grateful for the store's good prices and product quality.
“Thanks to the store for the good prices and quality of goods.”
After months of searching for tents online, we found OLPRO. Their website was easy to navigate and choosing the right tent from the wide selection was straightforward. We ordered 2 OLPRO Gemini 4 Berth Vis a Vis Tent.Today the tents were delivered and they look lovely. The quality, material, size and prices are great. We can't wait to try them out during our next team building. We are very pleased by the fast delivery and excellent customer service.They came in handy by helping us choose a suitable tent that would meet our needs. They have also been notifying us on the progress of our delivery. Ordering from you again soon!
Order partially dispatched and customer support was slow and unhelpful.
“Having placed a order for two items only one was received”
Seller provided great products and knowledge.
“Great products and knowledge”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
OLPRO is an outdoor equipment brand known for tents, awnings and camping accessories sold through online channels. People searching reviews about OLPRO typically look for feedback on product durability, delivery and customer support to inform purchase decisions.