Many customers praise vibrant prints, sturdy canvases, and clear photo reproduction. The website ordering process is often described as simple. Another set of reviews mentions late or missing deliveries, damaged items, poor print reproduction, and little follow-up support. These mixed experiences leave a clear split between very happy buyers and customers who ran into service problems.
Examples from available reviews (Dec 2021 – Feb 2026).
Excellent quality and fast delivery; frequent repeat customer.
“Awesome quality arrived quick . I always order from here”
Ordering was easy with quick delivery and good quality.
“So easy to place my order, quick delivery, updated throughout and excellent quality and value”
No updates for 18 days and customer service did not refund.
“I have waited 18 days with no update about my order.”
Customer received damaged prints and poor post-sale customer service.
“you could see almost tyre marks through the whole canvas.”
Many reviews mention quick production and fast dispatch. Some low-rated reviews describe long waits, orders shown as despatched that never arrived, and refund requests that were not resolved.
Many reviewers point to good prices and strong value for canvas prints, framed photos, and mugs. A small number say a promotional discount did not apply or disappeared at checkout.
Customers often describe the upload process as easy, ordering as straightforward, and packaging as secure on arrival. A few accounts mention deliveries being mishandled or misplaced by the carrier, which hurt the experience.
Many reviews praise vivid colours, sharp image reproduction, and sturdy framing on canvases, framed pictures, and mugs. Several negative reports mention dark or blurry prints, images poorly applied to boards, and items arriving damaged.
Some reviewers say they received clear order updates and tracking messages. Others report emails going unanswered, no explanation for non-delivery, and slow or missing customer replies.
Repeat buyers, along with many one-off customers, leave five-star feedback for print quality, value, and consistent results. A separate cluster of one-star reviews centres on delivery failures, damaged or low-quality items, and weak support after purchase.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Repeat customer pleased with competitive price and timely delivery.
“Couldn’t be more delighted with the result.”
Satisfied with finished mug quality and considering more orders.
“Quality of finished item(mug).”
Pictures were beautiful and reviewer will buy again.
“Beautiful pictures Will buy again from this company.”
Repeat order; reviewer happy with lovely canvas prints.
“ORDERED BEFORE AND HAPPY LOVELY CANVAS PRINTS”
Regular updates on order status and delivery; great quality.
“Always kept updated on status and delivery”
Product great; creation was easy and delivery quick.
“Great product. Easy to create & quick delivery. Really pleased.”
Items arrived on time and are adorable.
“They arrived on time and they are adorable thanku.”
Picture globe was beautiful, loved, and good quality for price.
“My picture globe is beautiful and the wife Alison loves it also and a great quality and price 👌.”
Excellent service with brilliant quality and very quick delivery.
“Excellent service and brilliant quality. Very quick in delivery.”
Mug had good print quality, true colours and good definition.
“Good print quality and good sized mug.”
First-time buyer pleased with quick delivery and happy with canvas.
“I was very happy with canvas I purchased.”
Second order; easy process, quick turnaround and excellent value.
“This is my second order and it’s perfect! Easy to order, quick turnaround and quick delivery, excellent value for money. Would highly recommend.”
Reviewer very happy with the excellent final result.
“I'm very happy with the final result, it's excellent, thank you very much.”
Well happy; canvas looks great.
“Well happy and the canvas looks great 😊”
Excellent service and perfect picture clarity at great prices.
“pictures perfect clarity”
Easy, affordable process with quick delivery and great results.
“The process was easy, cost very affordable, delivery quick.”
Wonderful canvas produced via a quick, easy process at great price.
“Wonderful canvas. Quick easy process and great price”
Reviewer describes experience as absolutely fantastic.
“Absolutely fantastic”
Pleased with acrylic photo; quick delivery and easy hanging.
“I am so Pleased with my acrylic photo.”
Excellent product quality but the delivery was carelessly placed in compost bin.
“the delivery was shocking”
Promotional discount did not reduce price; customer calls it a scam.
“No discount whatsoever.”
No updates for 18 days and customer service did not refund.
“I have waited 18 days with no update about my order.”
Customer received damaged prints and poor post-sale customer service.
“you could see almost tyre marks through the whole canvas.”
Reviewer highly recommends for quality at an unbelievable price.
“High recommend fantastic quality at an unbelievable price”
Order never arrived and customer services provided no explanation.
“Still no photo, still no refund of £9, still no explanation”
Very pleased with prints despite carrier misdelivery by Yodel.
“Such amazing prints love them thank-you.”
Order marked despatched but has not arrived and emails unanswered.
“they dont respond to emails.”
Canvases are well made and the framed ones preferred.
“The canvases are very well made, love the framed ones the best.”
Photo was badly applied to aluminium board and showed obvious defects.
“The photo had been really badly applied to the board”
Reviewer found photo quality perfect and highly recommends them.
“The quality of the photo, everything was just Perfect,couldn’t recommend them highly enough...”
Excellent quality and fast delivery; frequent repeat customer.
“Awesome quality arrived quick . I always order from here”
Items arrived on time and were excellent quality.
“Excellent quality of items arrived on time”
Ordering was easy with quick delivery and good quality.
“So easy to place my order, quick delivery, updated throughout and excellent quality and value”
Prompt service and a great canvas; reviewer will reorder soon.
“Great service prompt great canvas really pleased will be ordering again very soon , Thank you”
Ordering process was easy and straightforward.
“Easy and straight forward to order.”
Framed pictures were good quality and matched perfectly.
“Loved the framed pictures, good quality, all matching which is perfect for my wall.”
Very happy with purchase; canvases look great in bedroom.
“I'm very happy with my purchase, they look so good in my bedroom🤩”
Repeat customer pleased with lovely canvases, service and delivery.
“Good customer service fast delivery and the products are fab.”
Large canvas met expectations with great quality for the price.
“it was everything we had expected, brilliant ..great quality for the price”
Reviewer is always happy with canvas purchases.
“Always happy when I buy a canvas”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
My-picture.co.uk is a UK online photo printing company. Customers upload images to create custom canvas prints, framed photos, acrylic panels, mugs, and other personalised photo gifts. The site lets buyers pick sizes, frames, and finish options for wall art and home décor. It uses digital printing on materials such as canvas, aluminium, and acrylic. Orders are delivered to UK addresses through courier partners.