Reviews show consistent strengths in fast delivery, easy online ordering and responsive customer support, with many repeat customers. Product feedback is largely positive for pillows and bedding, with occasional notes about individual firmness preferences. Pricing is described as reasonable in a few reviews but is not frequently discussed. If fast delivery, clear website ordering and helpful staff matter most, the reviews indicate Mitre Linen performs well in those areas; shoppers with specific firmness or fit needs should check product details before purchase.
Examples from available reviews (May 2022 – Feb 2026).
Excellent overall shopping experience with high-quality products and prompt delivery.
“The quality of their products is truly exceptional”
Pillows were good quality but slightly too soft for reviewer.
“pillows were good quality, but I think they could have been a bit firmer”
Excellent quality, reasonably priced bedding with fast delivery.
“Excellent quality and reasonably priced bedding.”
Staff members, including Lyn, were extremely helpful and handled order quickly.
“both were extremely helpful”
Customers frequently praise speedy delivery, helpful and knowledgeable staff, and efficient ordering processes across multiple purchases.
Price is described as reasonable in a small number of reviews; shoppers cite fair value but explicit price discussion is limited.
Reviewers repeatedly describe the website and ordering process as easy and user-friendly, with straightforward navigation and quick checkout.
Bedding and pillows are commonly described as good quality, comfortable and durable; a few reviewers mention specific fit or firmness preferences.
Staff and support are regularly noted as helpful and responsive, with named staff and prompt email assistance cited in several reviews.
Most reviewers report a positive overall experience and repeat purchases, though only a small subset explicitly summarise their entire experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently had the pleasure of purchasing bedding linen and accessories from Mitre Linen for my home. I was beyond impressed with their wide range of products that catered to all my needs. The quality of their products is truly exceptional, making it difficult for me to choose which one to buy.
The customer service provided by Mitre Linen was top-notch as well. Their representatives were knowledgeable, courteous, and extremely helpful in helping me find what I needed. They even helped me pick out a complementary design that would match perfectly with my existing décor.
What impressed me most about Mitre Linen was the speed and efficiency of their delivery process. My order arrived within days without any issues or complications - something that not many businesses can achieve.
Overall, my experience shopping at Mitre Linen has been exceptional from start to finish. The combination of high-quality products, excellent customer service, and efficient delivery makes this company stand out from its competitors.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Mitre Linen is a UK-based retailer and textile supplier specialising in bedding, pillows, towels and related linen products. They sell to both consumer and trade customers via online channels and supply a range of home and hospitality textiles.